First visit to this location. Great service and drinks as well.
Atmosphere: 5
Food: 5
Service: 5
Gerry Weeks
Great team there
Atmosphere: 5
Service: 5
Mason Tuttle
Ordered 2 items and as I approached the cashier from the drive thru I realized I didn’t have my wallet and my new phone didn’t have Apple Pay. Yes silly mistake on my part but the young lady working the door rolled her eyes and was very rude when I asked if they could hold it so I can run home and get my wallet.
I showed back up for my meal which they did keep and not throw away which I appreciated but when I paid for the meal the same lady didn’t say a word to me and slammed the sliding door after I paid and left a tip.
I have been in the service industry for 12 years and when guests have issues with payment especially being we are in 2025 keep your rude behavior and comments to yourself and learn to be a better person.
Service: 1
Janet Ozzello
Love it when i walk in a place for the first time and I’m treated like a regular!
Atmosphere: 5
Food: 5
Service: 5
Madelyn Peitz
Sometimes they makes your drink right, I order the same drink ever time I come here and it's not the same as the last. Just make it according to the recipe? Like you were trained to do? Also workers are very rude in the drive through. My sister wanted a iced campfire mocha cooler. And you can order coolers in iced, hot, or blended. She said iced. They gave it to her blended. When she said that, they argued with her through the drive through window. They told her she could get it iced, hot, or blended, and she said right I wanted it iced. And then again they sat there and said yes you can get it iced hot or blended, and again she said she ordered it iced and they just kept arguing with her through the window. So she took her drink and left. Very disrespectful and disappointed. I love caribou, but I'll just go to other caribou's if it's going to be this way.
Atmosphere: 4
Food: 4
Service: 1
Tracy Holland
I wish I could give more than 5 stars!!!! These guys rock at this location. Doesn't matter who you get the employees are all so kind, and pleasant. The store manager Tricia is amazing! You can tell she cares about her employees and that she knows what she is doing. A really leader! I drive 20 mins out of my way just to go to this caribou because they make me feel like I am royalty, part of the family!! Thank you caribou family 🥰
Atmosphere: 5
Food: 5
Service: 5
Hal Tearse
Love the vibe at the bou. Friendly service
Atmosphere: 5
Food: 5
Service: 5
Gail Tate
I had visited a Caribou Coffee in person and created my own personal recipe for a Mocha. On the mobile order app I was not able to order the exact same mocha. I wanted less chocolate and flavor but I could find no way to add that to my mobile order!!!
Atmosphere: 5
Food: 5
Service: 5
Lily Martinez
Good coffee ☕️ and service
Atmosphere: 5
Food: 5
Service: 5
Alexander Gold
I order the same sandwich and coffee that I always order when I come to caribou. About 50% of the time they put a chocolate covered coffee bean on top of my coffee. Typically I dont care but I kinda wanted it today so when it didnt come on my drink I asked for one. The lady behind the counter said they bean only goes on the regular mocha not the campfire mocha and that she wouldnt give me one. Thats fine, I didnt realize caribou would go bankrupt if they put a single coffee bean on my cup. Its not like im paying $10 for a cup of coffee.... furniture is somewhat comfortable but the atmosphere of the woodsy caribous is always more cozy and much more appealing than this modern style that this location has.
Got my order wrong after I repeated it three times at the counter and then argued with me when I told them they got it wrong. The coffee was bitter anyways. Not worth it, go to Blackwater.
Dan C
I just moved to Delano this Labor Day weekend and I’m so glad this Caribou is so close to my apartment. Previously, I hung out at Caribou in Eden Prairie, Shady Oak store 3-5 days a week. This Delano store with the drive thru is large, with plenty of comfortable seating and It is so beautifully decorated! Been here twice this weekend and experienced friendly service and my skim mocha perfect.
Atmosphere: 5
Food: 5
Service: 5
Isabella Dehkes
This location is consistently the best in every way possible. Management and the team here is friendly, very quick, and produce quality products to order consistently. The store is always clean and welcoming to walk into. They truly spark a chain reaction of good here! The designs and smiley faces on my cup make me smile! Thank you so much team 1409! Y’all rock!
Atmosphere: 5
Food: 5
Service: 5
Kimberly Marcell
Always a great place to grab coffee. The team of baristas is exceptional— very organized and collaborative. They all help and orders are always correct and quick
Atmosphere: 5
Food: 5
Service: 5
Heather Davis
Ordered a Carmel oat milk espresso shaker, my favorite drink! Not sure what they gave me but it was not that it was gross!
First visit to this location. Great service and drinks as well.
Atmosphere: 5
Food: 5
Service: 5
Great team there
Atmosphere: 5
Service: 5
Ordered 2 items and as I approached the cashier from the drive thru I realized I didn’t have my wallet and my new phone didn’t have Apple Pay. Yes silly mistake on my part but the young lady working the door rolled her eyes and was very rude when I asked if they could hold it so I can run home and get my wallet.
I showed back up for my meal which they did keep and not throw away which I appreciated but when I paid for the meal the same lady didn’t say a word to me and slammed the sliding door after I paid and left a tip.
I have been in the service industry for 12 years and when guests have issues with payment especially being we are in 2025 keep your rude behavior and comments to yourself and learn to be a better person.
Service: 1
Love it when i walk in a place for the first time and I’m treated like a regular!
Atmosphere: 5
Food: 5
Service: 5
Sometimes they makes your drink right, I order the same drink ever time I come here and it's not the same as the last. Just make it according to the recipe? Like you were trained to do? Also workers are very rude in the drive through. My sister wanted a iced campfire mocha cooler. And you can order coolers in iced, hot, or blended. She said iced. They gave it to her blended. When she said that, they argued with her through the drive through window. They told her she could get it iced, hot, or blended, and she said right I wanted it iced. And then again they sat there and said yes you can get it iced hot or blended, and again she said she ordered it iced and they just kept arguing with her through the window. So she took her drink and left. Very disrespectful and disappointed. I love caribou, but I'll just go to other caribou's if it's going to be this way.
Atmosphere: 4
Food: 4
Service: 1
I wish I could give more than 5 stars!!!! These guys rock at this location. Doesn't matter who you get the employees are all so kind, and pleasant. The store manager Tricia is amazing! You can tell she cares about her employees and that she knows what she is doing. A really leader! I drive 20 mins out of my way just to go to this caribou because they make me feel like I am royalty, part of the family!! Thank you caribou family 🥰
Atmosphere: 5
Food: 5
Service: 5
Love the vibe at the bou. Friendly service
Atmosphere: 5
Food: 5
Service: 5
I had visited a Caribou Coffee in person and created my own personal recipe for a Mocha. On the mobile order app I was not able to order the exact same mocha. I wanted less chocolate and flavor but I could find no way to add that to my mobile order!!!
Atmosphere: 5
Food: 5
Service: 5
Good coffee ☕️ and service
Atmosphere: 5
Food: 5
Service: 5
I order the same sandwich and coffee that I always order when I come to caribou. About 50% of the time they put a chocolate covered coffee bean on top of my coffee. Typically I dont care but I kinda wanted it today so when it didnt come on my drink I asked for one. The lady behind the counter said they bean only goes on the regular mocha not the campfire mocha and that she wouldnt give me one. Thats fine, I didnt realize caribou would go bankrupt if they put a single coffee bean on my cup. Its not like im paying $10 for a cup of coffee.... furniture is somewhat comfortable but the atmosphere of the woodsy caribous is always more cozy and much more appealing than this modern style that this location has.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Got my order wrong after I repeated it three times at the counter and then argued with me when I told them they got it wrong. The coffee was bitter anyways. Not worth it, go to Blackwater.
I just moved to Delano this Labor Day weekend and I’m so glad this Caribou is so close to my apartment. Previously, I hung out at Caribou in Eden Prairie, Shady Oak store 3-5 days a week. This Delano store with the drive thru is large, with plenty of comfortable seating and It is so beautifully decorated! Been here twice this weekend and experienced friendly service and my skim mocha perfect.
Atmosphere: 5
Food: 5
Service: 5
This location is consistently the best in every way possible. Management and the team here is friendly, very quick, and produce quality products to order consistently. The store is always clean and welcoming to walk into. They truly spark a chain reaction of good here! The designs and smiley faces on my cup make me smile! Thank you so much team 1409! Y’all rock!
Atmosphere: 5
Food: 5
Service: 5
Always a great place to grab coffee. The team of baristas is exceptional— very organized and collaborative. They all help and orders are always correct and quick
Atmosphere: 5
Food: 5
Service: 5
Ordered a Carmel oat milk espresso shaker, my favorite drink! Not sure what they gave me but it was not that it was gross!
Atmosphere: 2
Food: 1
Service: 2
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