This is by far the nicest Bruegger's I have ever been to! The store is clean; the food is always fresh and NEVER have to wait to long for my food. BUT the employees are the BEST! Best part of my morning is talking with the staff! Nice work Bruegger's on Cliff! Keep rockin it!
Lyle Svendsen
Since they switched away from assembling orders as you order things have gotten very very very slow. (40 mins)
I’m not sure if it’s staffing or a focus on online orders, but this place is now a joke.
People are waiting all over the place and if you eat-in, you will be right at a$$ level. Enjoy the view.
The empty dirty ingredients contained are stacked up on the assembly bar which matches the rest of the chaos.
Note to owner: don’t bother with a canned, “I’m sorry that happened” response. After the 20th response with the same message you are clearly not sorry.
Adrienne Dolney
It took over 30 min to get my order of 2 bagels. Changing the in-person ordering process is less efficient, but it probably allows them to focus on online orders. Unfortunately the app is limited in customization options. During the wait, the place was crowded with all of the other customers waiting, which meant the few tables were taken by people waiting, and not available for people who wanted a place to eat. If you have you have anything scheduled for the rest of the day, don't bother or let people know you will be late.
Personally, I will be purchasing a toaster oven and staying home.
Gabriel Combong
Staff is friendly and awesome at their job ! Very fast service HIGHLY recommend and appreciate this location 👍 👌
Erin Syring
We used to love it here. Service is so ridiculously slow and disorganized. Order on the app and it still takes 45 min for two bagel sandwiches… that were missing ingredients (sun dried tomato and sliced tomato on the Bacon avocado tomato egg white and bacon on the farmhouse). Just ridiculous.
Tony Caruso
Recommend you add some Sunday staff with the Pilot Knob and Yankee Doodle location closing.
sam larson
God bless the three people working on a Saturday morning wait was long but they kept chipping away at the orders and stayed positive! Get them some help though! Half a dozen uncut bagels with a half hour wait is a bit much
Amy Pickus
I have gotten bagels to go from this location on multiple occasions and they are absolutely phenomenal.....The service has always been above and beyond...I have never experienced an unclean environment or anything below standards...It has been nothing but above and beyond service.....The only time I have experienced a wait time is when it has been packed and the wait time has been completely legitimate, however the quality and standards of service and food has not been affected.....Thank you to the whole team at Cliff Road Bruegers Bagels for always exceeded my expectations....
Amy Jones
Friendly staff and great service!
Beth Dean
The staff were amazing when I came in needing 3 dozen bagels for a work function!!
I cannot believe how filthy the sandwich prep area is. It looks like it hasn’t been scrubbed down in days, so much dried, old food around the edges, cross contamination between bins, ingredients without kids looking old and drying out… I would never want my family to eat somewhere so dirty, looks like an infection waiting to happen. Staff were friendly, which is why I give 2 stars instead of 1.
Trisha
I have been frequenting this location for awhile and it’s honestly gone downhill. The people who work here are nice enough but I feel like if they focused as much on actually serving people and doing their jobs as they do on socializing with each other it would be a much smoother operation. I get that most of the staff are young people, but they are still paid to do a job and the wait is so long everyday no matter what time you come in but they are ALWAYS talking.
Silky johnson
Slow service on a Saturday at 1130 took over 20 min to get my sandwich don't stop if your in a hurry
Abigail Mace
omg the best bacon egg & avocado w the tomato spread ever!!!!!!!!! I have been to this location several times and eh it’s fast food. Can’t expect a 5 star meal. This was 10 stars on this Wednesday morning 1 hour before close. Guy and gal working were so friendly for just a quick pick up. Actually said hello!!!! Great job!!
This is by far the nicest Bruegger's I have ever been to! The store is clean; the food is always fresh and NEVER have to wait to long for my food. BUT the employees are the BEST! Best part of my morning is talking with the staff! Nice work Bruegger's on Cliff! Keep rockin it!
Since they switched away from assembling orders as you order things have gotten very very very slow. (40 mins)
I’m not sure if it’s staffing or a focus on online orders, but this place is now a joke.
People are waiting all over the place and if you eat-in, you will be right at a$$ level. Enjoy the view.
The empty dirty ingredients contained are stacked up on the assembly bar which matches the rest of the chaos.
Note to owner: don’t bother with a canned, “I’m sorry that happened” response. After the 20th response with the same message you are clearly not sorry.
It took over 30 min to get my order of 2 bagels. Changing the in-person ordering process is less efficient, but it probably allows them to focus on online orders. Unfortunately the app is limited in customization options. During the wait, the place was crowded with all of the other customers waiting, which meant the few tables were taken by people waiting, and not available for people who wanted a place to eat. If you have you have anything scheduled for the rest of the day, don't bother or let people know you will be late.
Personally, I will be purchasing a toaster oven and staying home.
Staff is friendly and awesome at their job ! Very fast service HIGHLY recommend and appreciate this location 👍 👌
We used to love it here. Service is so ridiculously slow and disorganized. Order on the app and it still takes 45 min for two bagel sandwiches… that were missing ingredients (sun dried tomato and sliced tomato on the Bacon avocado tomato egg white and bacon on the farmhouse). Just ridiculous.
Recommend you add some Sunday staff with the Pilot Knob and Yankee Doodle location closing.
God bless the three people working on a Saturday morning wait was long but they kept chipping away at the orders and stayed positive! Get them some help though! Half a dozen uncut bagels with a half hour wait is a bit much
I have gotten bagels to go from this location on multiple occasions and they are absolutely phenomenal.....The service has always been above and beyond...I have never experienced an unclean environment or anything below standards...It has been nothing but above and beyond service.....The only time I have experienced a wait time is when it has been packed and the wait time has been completely legitimate, however the quality and standards of service and food has not been affected.....Thank you to the whole team at Cliff Road Bruegers Bagels for always exceeded my expectations....
Friendly staff and great service!
The staff were amazing when I came in needing 3 dozen bagels for a work function!!
Restaurantji Recommends
Great fast service and great people.
I cannot believe how filthy the sandwich prep area is. It looks like it hasn’t been scrubbed down in days, so much dried, old food around the edges, cross contamination between bins, ingredients without kids looking old and drying out… I would never want my family to eat somewhere so dirty, looks like an infection waiting to happen. Staff were friendly, which is why I give 2 stars instead of 1.
I have been frequenting this location for awhile and it’s honestly gone downhill. The people who work here are nice enough but I feel like if they focused as much on actually serving people and doing their jobs as they do on socializing with each other it would be a much smoother operation. I get that most of the staff are young people, but they are still paid to do a job and the wait is so long everyday no matter what time you come in but they are ALWAYS talking.
Slow service on a Saturday at 1130 took over 20 min to get my sandwich don't stop if your in a hurry
omg the best bacon egg & avocado w the tomato spread ever!!!!!!!!! I have been to this location several times and eh it’s fast food. Can’t expect a 5 star meal. This was 10 stars on this Wednesday morning 1 hour before close. Guy and gal working were so friendly for just a quick pick up. Actually said hello!!!! Great job!!
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