Bou! I need you to get some feedback to your team. I love this place and I'm stung! Ya see if I mobile order for delivery through the app I can't tip my driver unless I have cash. The tip goes to the baristas. If I order through Uber eats I don't get my Caribou rewards. The drivers are coming to where I live and it makes me uncomfortable to think someone might retaliate when I've assumed I've been tipping!
Atmosphere: 5
Food: 5
Service: 5
nadiaw2u15
Wonderful customer service experience here everytime I enter! The staff is amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Erika
Fun place to meet friends. Not a ton of seating but great service.
Atmosphere: 5
Food: 5
Service: 5
daniel hernandez
My apologies, you guys are great!
Atmosphere: 5
Food: 5
Service: 5
Barbara Moulder
They suck orders are always wrong !!! And they practically shove the card reader in your face
Food: 1
Service: 1
Annmarie Pardo
Love the new malted mocha shaker
Atmosphere: 5
Food: 5
Service: 5
Muhtesem Onder (Luka)
What a great way to start the day—kind ladies who remember my order! Thank you!
Atmosphere: 5
Service: 5
Aaron Williams
Awesome coffee shop, I have only had good experiences here. Liz and the rest of the staff are fantastic and always friendly.
Abdi Elmi
The worst service experience I ever received at Caribou. Unfriendly and not welcoming staff. If you want your day ruined, visit them. If you want your day to be bright and happy, stay away from Caribou Eagan store
I will always choose Caribou over Starbucks. Caribou is by far the superior coffee shop in the Midwest. I really love the staff at every location I visit. They're all so friendly and helpful. They don't rush me or make me feel like I'm being an inconvenience to them.
David Kastler
Kudos to staff...friendly and efficient.
Katie Reed
In town for State Bowling tournament to go to my favorite coffee shop place to order my Nitro cold press, half caramel and extra shot. As a former Caribou barista, I get it, it’s like the latte, but I still wanted the caramel without the milk. The eye rolls, sarcasm, and unprofessionalism was uncalled for. Anywhere else I go, they get it right and when I asked, “is there milk in it?”, the older lady with brown hair and pony tail was rude. The girl at the counter was fine when I was greeted and thanked me for the tip, which they clearly don’t deserve. So when the older lady copped an attitude. The younger gal rolled her eyes as well.
I leave, get into my car (parked in front of the store front window) and the older lady felt the need to look directly at me and start dancing. Whatever is going on, maybe leave it at the door of work to get upset over you making a drink wrong and take it out on a guest that is lactose intolerant (yes, I can handle the caramel in small amounts).
It's caribou lou
Bou! I need you to get some feedback to your team. I love this place and I'm stung!
Ya see if I mobile order for delivery through the app I can't tip my driver unless I have cash. The tip goes to the baristas. If I order through Uber eats I don't get my Caribou rewards. The drivers are coming to where I live and it makes me uncomfortable to think someone might retaliate when I've assumed I've been tipping!
Atmosphere: 5
Food: 5
Service: 5
Wonderful customer service experience here everytime I enter! The staff is amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Fun place to meet friends. Not a ton of seating but great service.
Atmosphere: 5
Food: 5
Service: 5
My apologies, you guys are great!
Atmosphere: 5
Food: 5
Service: 5
They suck orders are always wrong !!! And they practically shove the card reader in your face
Food: 1
Service: 1
Love the new malted mocha shaker
Atmosphere: 5
Food: 5
Service: 5
What a great way to start the day—kind ladies who remember my order! Thank you!
Atmosphere: 5
Service: 5
Awesome coffee shop, I have only had good experiences here. Liz and the rest of the staff are fantastic and always friendly.
The worst service experience I ever received at Caribou. Unfriendly and not welcoming staff. If you want your day ruined, visit them. If you want your day to be bright and happy, stay away from Caribou Eagan store
Restaurantji Recommends
I will always choose Caribou over Starbucks. Caribou is by far the superior coffee shop in the Midwest. I really love the staff at every location I visit. They're all so friendly and helpful. They don't rush me or make me feel like I'm being an inconvenience to them.
Kudos to staff...friendly and efficient.
In town for State Bowling tournament to go to my favorite coffee shop place to order my Nitro cold press, half caramel and extra shot. As a former Caribou barista, I get it, it’s like the latte, but I still wanted the caramel without the milk. The eye rolls, sarcasm, and unprofessionalism was uncalled for. Anywhere else I go, they get it right and when I asked, “is there milk in it?”, the older lady with brown hair and pony tail was rude. The girl at the counter was fine when I was greeted and thanked me for the tip, which they clearly don’t deserve. So when the older lady copped an attitude. The younger gal rolled her eyes as well.
I leave, get into my car (parked in front of the store front window) and the older lady felt the need to look directly at me and start dancing. Whatever is going on, maybe leave it at the door of work to get upset over you making a drink wrong and take it out on a guest that is lactose intolerant (yes, I can handle the caramel in small amounts).
Coffee is super yummy 🤤😋
Coffee only was wonderful
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