Dunkin'

2105 Cliff Rd Suite 100, Eagan
(651) 493-8049

Recent Reviews

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Sara M

Worst iced tea I've ever had. How does one mess up iced tea?

Saketh Reddy

Trust the bad reviews. Horrible service. Full of attitude

Mohsin Tagane

There is one angry guy that is so disrespectful and he has a little accent. Always rude no matter who you are

Siham

When I ordered my drink was halfway and I paid 7 dollars for a half drink and when I told them about it they had an attitude and I couldn’t understand because of the thick accent. So I left feeling unsatisfied and paying 7 dollars for a drink that’s half full

Kristina Lepley

Pull up to the drive-thru, get yelled at by the person. I say one moment as I'm still looking at the menu they say hello are you there screaming at me like what the hell. I said one moment and then they said it again. Very bad customer service. I will never return to that location the folks there need to learn customer service. Needless to say I told them to have a great day and to learn how to be a better customer service rep and I would take my business elsewhere and drove off.

J T

I have had a bad experience with the hot food items. The have had a chemical smell and taste. Friendly service and the coffee and pastries seem to be fine.

Paige

While ordering it was unable to make out what they were saying, as well as them having a very unfriendly manner. The coffees were exceptional but ALL the donuts were so poorly frosted I was better off going to Walmart to get them I was overall so disappointed!!!

Mindy DeNell

Dude gave me yesterdays coffee. So gross.

Victoria Sanchez

Terrible service and my drink is always messed up . Not an avid Dunkin customer this location is the closest to me and they never fail to screw something up . Employees definitely need training in customer service & this is coming from someone who also works in customer service . 10/10 don’t recommend 🩶

Daxinth Praesid

Horrible they don't listen and seem not to care when they get every order wrong.

Atmosphere: 1

Food: 2

Service: 1

Bino Bose

Just okay, we got there when they were about to close, so didn't have that warm welcome as we used to have in the morning hours

Atmosphere: 4

Food: 3

Service: 4

Mark Johnson

Seven dollars for a two scoop cone is just ridiculously expensive

Food: 5

Service: 5

Hanaan Ahmed

Disgusting! Not clean, the worst customer service ever and i’ve experienced that kind of customer service from this dunkin three times now! The young lady at the window messes up my order everytime and uses the most fake apologies. She also lets her friends cut in line! Worst dunkin ever please shut down!

Atmosphere: 1

Food: 3

Service: 1

voiceoftheheros

HORRIBLE costumer service the lady ringing up my order went straight to “what did you want” rather than greet me or ask how she could help. The lady at the window was standing there staring at me rudely as i was putting my drinks down. would never come back here again.

Randy Kittelson

Great! But they just upped the price 8.10 for a 6 pack of donuts

Atmosphere: 5

Food: 5

Service: 5

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