I’d give them negative stars if I could the lady was so rude and completely effed my sub up I’ve always been a customer of subway and this is the first time I have a had an issue for the past 3 years! I strongly suggest you avoid this location and drive maybe 7 minutes more to get to the Walmart location in Eagan which is at least 10x better than this place!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Grilled Chicken
Hashim Sharif
Poor customer service the guy working there doesn't have proper customer service, he was staring me like that i look like athief ordered foot long with tuna sandwich, i wish i could give 0 stars not coming back again, i asked him if i can eat my sandwich there i wanted to get refill soda i can eat comfortable but replied in a weird way i said are you guys closing he didn't reply well i felt that i came a wrong place then i asked if i can use the bathroom he said yes without not wanting i could tell, the guy needs to learn what customer service is but the good thing i will never come back, i will spend my money in somewhere else.
Paul Kunik
Very nice, attention to details,helpful n kind. I will be back again.
Food: 5
Service: 5
Sam Hinzie
This location does not accept coupons and the staff was rude about it.
Atmosphere: 1
Food: 3
Service: 1
Katie Bkr
I'll never order online again they severely skimped on my sandwich. They didn't even give me extra spinach like i asked...its spinach dude... I work near by and will now always turn guest away from this subway. I'll only eat here again to give it another chance in person but if they skimp in person to I'm telling every guest that comes in that every restaurant is good except the subway.
Atmosphere: 3
Food: 1
Service: 5
Jamie Hallen
Customer service was extremely rude and the 2 ladies working there didn’t seem like they wanted to work. They Yelled at me for saying the ice dispenser wasn’t working and didn’t wanna go back to check on it. Very lazy people should be fired they’re was also a piece of hair on my food.
Atmosphere: 1
Food: 1
Service: 1
Cody
You'll be immediately greeted by a tacky sign taped to the front door explaining that their hours are different than what's listed on their website. There were several pieces of paper taped all over, explaining that they're out of certain ingredients and the most eye catching one noted that they don't accept ANY coupons. This Subway doesn't accept Subway coupons.When I visited, around 6PM on a Friday, there was only 1 staff person working so I spent over 10 minutes waiting to pick up my order that was already completed due to it being an online order.Food was alright but if you're looking for Subway, I recommend trying another location.
Atmosphere: 2
Food: 3
Service: 1
Jerome Jeffrey
They use the Subway name and promotions to bring in customers, but don't honor the promotions. It feels like a bait and switch and I don't understand why corporate Subway allows this. If you don't want to participate in the Subway promotions, then just be an independent sandwich shop. The food itself has been fine.
Atmosphere: 3
Food: 5
Service: 1
Peter Lee
False Advertising 100% with the Buy One Get One FreeDo not believe it, better yet punish them and go elsewhere.
Rachel Perez-Gilliard
If you don’t take coupons post it in the front of the store. You might lose less product that way.
I won’t be back. Lady behind the counter was not pleasant. I literally said: “pickles, olives, jalapeños” and she yelled at me for speaking too fast. She yelled at me. Then the sandwich was slapped together with the bare minimum of ingredients as if she was telling me she didn’t want me back anyhow.
Atmosphere: 2
Food: 2
Service: 1
Alejandro Buenrostro Estrada
Good ?
Atmosphere: 5
Food: 5
Service: 5
Stephane Gornyecz
They never answer a phone.
Hailey Barber
Was excited to eat here however we decided to leave due to the lady being pretty rude and impatient with us and the young lady before us.Not sure if a rough day or what was going on. Tried to explain to her and she just kept interrupting and talking over me.Time was 6:10 p.m 09/28/2023
Atmosphere: 2
Service: 2
James Seitz
Not Helpful or friendly, we ordered it through the Subway app to be delivered. And they refused to do anything and didn't even deliver it.
I’d give them negative stars if I could the lady was so rude and completely effed my sub up I’ve always been a customer of subway and this is the first time I have a had an issue for the past 3 years! I strongly suggest you avoid this location and drive maybe 7 minutes more to get to the Walmart location in Eagan which is at least 10x better than this place!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Grilled Chicken
Poor customer service the guy working there doesn't have proper customer service, he was staring me like that i look like athief ordered foot long with tuna sandwich, i wish i could give 0 stars not coming back again, i asked him if i can eat my sandwich there i wanted to get refill soda i can eat comfortable but replied in a weird way i said are you guys closing he didn't reply well i felt that i came a wrong place then i asked if i can use the bathroom he said yes without not wanting i could tell, the guy needs to learn what customer service is but the good thing i will never come back, i will spend my money in somewhere else.
Very nice, attention to details,helpful n kind. I will be back again.
Food: 5
Service: 5
This location does not accept coupons and the staff was rude about it.
Atmosphere: 1
Food: 3
Service: 1
I'll never order online again they severely skimped on my sandwich. They didn't even give me extra spinach like i asked...its spinach dude... I work near by and will now always turn guest away from this subway. I'll only eat here again to give it another chance in person but if they skimp in person to I'm telling every guest that comes in that every restaurant is good except the subway.
Atmosphere: 3
Food: 1
Service: 5
Customer service was extremely rude and the 2 ladies working there didn’t seem like they wanted to work. They Yelled at me for saying the ice dispenser wasn’t working and didn’t wanna go back to check on it. Very lazy people should be fired they’re was also a piece of hair on my food.
Atmosphere: 1
Food: 1
Service: 1
You'll be immediately greeted by a tacky sign taped to the front door explaining that their hours are different than what's listed on their website. There were several pieces of paper taped all over, explaining that they're out of certain ingredients and the most eye catching one noted that they don't accept ANY coupons. This Subway doesn't accept Subway coupons.When I visited, around 6PM on a Friday, there was only 1 staff person working so I spent over 10 minutes waiting to pick up my order that was already completed due to it being an online order.Food was alright but if you're looking for Subway, I recommend trying another location.
Atmosphere: 2
Food: 3
Service: 1
They use the Subway name and promotions to bring in customers, but don't honor the promotions. It feels like a bait and switch and I don't understand why corporate Subway allows this. If you don't want to participate in the Subway promotions, then just be an independent sandwich shop. The food itself has been fine.
Atmosphere: 3
Food: 5
Service: 1
False Advertising 100% with the Buy One Get One FreeDo not believe it, better yet punish them and go elsewhere.
If you don’t take coupons post it in the front of the store. You might lose less product that way.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I won’t be back. Lady behind the counter was not pleasant. I literally said: “pickles, olives, jalapeños” and she yelled at me for speaking too fast. She yelled at me. Then the sandwich was slapped together with the bare minimum of ingredients as if she was telling me she didn’t want me back anyhow.
Atmosphere: 2
Food: 2
Service: 1
Good ?
Atmosphere: 5
Food: 5
Service: 5
They never answer a phone.
Was excited to eat here however we decided to leave due to the lady being pretty rude and impatient with us and the young lady before us.Not sure if a rough day or what was going on. Tried to explain to her and she just kept interrupting and talking over me.Time was 6:10 p.m 09/28/2023
Atmosphere: 2
Service: 2
Not Helpful or friendly, we ordered it through the Subway app to be delivered. And they refused to do anything and didn't even deliver it.
Atmosphere: 1
Food: 3
Service: 1
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