Best experience yet!!! Loaded us up and was very kind even with a long wait!!! Best person there yet💯 man with black hair didn't catch his name but was awesome 💯👍
Dustin Handlos
I know this isn't this individual store's fault but you lost another sale because your app sucks. I use Google pay on every single other app just fine, but when I try it on the subway app, it attempts to process payment for 10+ minutes or until I force close the app. The app always has issues with loading my rewards, I get an error when trying to use the Help function, it's pretty much an all around poorly functional piece of a software, yet I need it to use the coupon code or to build rewards. Tried giving it another chance today but not happening again.
Jersey Mike's it is.
Kathryn Lee
Forgot toppings. paid 3.00 extra for extra meat and got nothing close to even a double. .
Food: 1
Service: 1
FiF GG
Ordered my wife a sub she gets all the time. Footlong on flatbread, toasted. We get home and it turned out to be a cold wrap on their smaller flatbread. Guy sat there and argued with me for 15 minutes before calling his manager. Manager treated me like I was just being another Karen based off of what the employee told him. He facetimed the manager to show him the "correct" sub he made and the manager finally said "yeah that's the wrong sub and the wrong flatbread". How someone can be so confidently incorrect and arrogant over making a sub is unbelievable. Will be going to the burnsville subway from now on, never had any issues with the wrong order or randomly being closed during business hours.
Atmosphere: 1
Food: 1
Service: 1
Taylor Gaikowski
I ordered a footlong flatbread and the guy gave me what looked like a 6 inch cold wrap (the flatbreads have to be toasted or they're nasty so the app doesn't give you the option). Took way too long to fix the order as he wouldn't listen that the sandwich was incorrect, just argued for 20 minutes before calling his manager. This location also always messes up your order. The second closest location to you is worth the drive. If you come here, do not order online either. They also never answer the phone and sometimes are randomly closed.
Atmosphere: 1
Food: 1
Service: 1
Nick Dubovoy
This place is never open when it's supposed to be....
Atmosphere: 4
Food: 4
Service: 4
David Cooper
A good respite for a weary traveler. Nice comfortable
Atmosphere: 5
Food: 4
Service: 5
Brandon Latessa (Fuzzy Moto)
I'm sitting in front at 5:00 p.m. on a Sunday when they close at 9:00 sighns on lights on been sitting here for twenty min and nobody is opening door or answering the phone like c'
Atmosphere: 4
Food: 3
Service: 3
Zach Manning
I've been to this location twice in the past few weeks, since I thought the first time was a fluke. Both times I've ordered a steak and cheese. A sandwich I've had over 500+ times over the past 10 years, and it tasted off, like the meat wasn't good, or some weird flavor that clearly something is off. Though it was just a one time thing. Today I went again, I ordered a Steak and cheese again, the flavor is off, its had this weird aftertaste. Also the Mayo has a sweat flavor, that almost reminded me of Miracle whip (which isn't mayo and is not something I like)I'm not sure what the issue is, I also noticed that this Subway has this huge hood cover over their "Meat and Cheese" section, so you can't even see what the Meat and Cheese looks like, its all "hidden" which is odd.The service both times has been great, the place is clean, the people were friendly. Just the food quality is not up to par for a Subway.
Ordered a sub via the Subway app, received a confirmation that the order had gone through (via the app and payment notification), and went to pick it up. Upon arriving at the restaurant, I went to open the doors only to find that they were locked. Mind you this was 7pm on a Saturday (non-holiday) evening. I double checked the store hours, and sure enough, it was supposed to be open. I could see an employee working behind the counter, so I decided to call the restaurant to let them know that I had paid for a sandwich already and would appreciate the item I paid for. The phone rang with no answer (despite maintaining visual contact of the employee).A short time after the call was disconnected, I tapped on the glass, getting the employee's attention. I held my phone up to the glass in an effort to plead my case that I had, in fact, paid for my sandwich already (by this time, I had wasted about 10 minutes (not to mention drive time to and from)). Without even attempting to make an effort to come hear me out, the employee shrugged his shoulders from across the establishment and pantomimed a dismissive wave to me. I thought, "Okay, I won't press the issue any further and just email corporate for a refund." So I turned around and left. Once I got home, I did just that. The next day, I recieved an email from the area manager, Jerry, saying that I would receive a refund. "Perfect," I think to myself, "I'll just send him an email asking how I will receive my refund and I'll wash my hands of this experience." In my follow-up email, I ask Jerry if I will be receiving a refund via store credit or original payment method. It has now been 3 days without a reply from Jerry.Overall, I guess you could say that I would highly recommend finding a different establishment to exchange your money for goods and/or services.
Atmosphere: 1
Food: 1
Service: 1
Diana Gast
I ordered two subs online today, one for myself and another for a co-worker. He did not want vegetables and mine was loaded with them. He got all of the veggies on his and I had none on mine. He ordered mayo and I ordered mayo and mustard and they were switched as well. very disappointed when we sat down to eat.
Matthew Wangler
The gentleman with the brown hair and beard made me a perfect buffalo chicken sandwich today with extra jalapenos just like I asked and it was very spicy and very good. I love my neighborhood subway!!
Ron Jensen
The staff is not very helpful or polite. There are much better Subways shops around where they appreciate your business.
Sheila Callahan
This place gets a zero. Counter person does not understand English. I had to point on the menu. Do not go here.
Best experience yet!!! Loaded us up and was very kind even with a long wait!!! Best person there yet💯 man with black hair didn't catch his name but was awesome 💯👍
I know this isn't this individual store's fault but you lost another sale because your app sucks. I use Google pay on every single other app just fine, but when I try it on the subway app, it attempts to process payment for 10+ minutes or until I force close the app. The app always has issues with loading my rewards, I get an error when trying to use the Help function, it's pretty much an all around poorly functional piece of a software, yet I need it to use the coupon code or to build rewards. Tried giving it another chance today but not happening again.
Jersey Mike's it is.
Forgot toppings. paid 3.00 extra for extra meat and got nothing close to even a double. .
Food: 1
Service: 1
Ordered my wife a sub she gets all the time. Footlong on flatbread, toasted. We get home and it turned out to be a cold wrap on their smaller flatbread. Guy sat there and argued with me for 15 minutes before calling his manager. Manager treated me like I was just being another Karen based off of what the employee told him. He facetimed the manager to show him the "correct" sub he made and the manager finally said "yeah that's the wrong sub and the wrong flatbread". How someone can be so confidently incorrect and arrogant over making a sub is unbelievable. Will be going to the burnsville subway from now on, never had any issues with the wrong order or randomly being closed during business hours.
Atmosphere: 1
Food: 1
Service: 1
I ordered a footlong flatbread and the guy gave me what looked like a 6 inch cold wrap (the flatbreads have to be toasted or they're nasty so the app doesn't give you the option). Took way too long to fix the order as he wouldn't listen that the sandwich was incorrect, just argued for 20 minutes before calling his manager.
This location also always messes up your order. The second closest location to you is worth the drive. If you come here, do not order online either. They also never answer the phone and sometimes are randomly closed.
Atmosphere: 1
Food: 1
Service: 1
This place is never open when it's supposed to be....
Atmosphere: 4
Food: 4
Service: 4
A good respite for a weary traveler. Nice comfortable
Atmosphere: 5
Food: 4
Service: 5
I'm sitting in front at 5:00 p.m. on a Sunday when they close at 9:00 sighns on lights on been sitting here for twenty min and nobody is opening door or answering the phone like c'
Atmosphere: 4
Food: 3
Service: 3
I've been to this location twice in the past few weeks, since I thought the first time was a fluke. Both times I've ordered a steak and cheese. A sandwich I've had over 500+ times over the past 10 years, and it tasted off, like the meat wasn't good, or some weird flavor that clearly something is off. Though it was just a one time thing. Today I went again, I ordered a Steak and cheese again, the flavor is off, its had this weird aftertaste. Also the Mayo has a sweat flavor, that almost reminded me of Miracle whip (which isn't mayo and is not something I like)I'm not sure what the issue is, I also noticed that this Subway has this huge hood cover over their "Meat and Cheese" section, so you can't even see what the Meat and Cheese looks like, its all "hidden" which is odd.The service both times has been great, the place is clean, the people were friendly. Just the food quality is not up to par for a Subway.
Atmosphere: 5
Food: 1
Service: 5
You know, it's
Atmosphere: 2
Food: 4
Service: 4
Restaurantji Recommends
Ordered a sub via the Subway app, received a confirmation that the order had gone through (via the app and payment notification), and went to pick it up. Upon arriving at the restaurant, I went to open the doors only to find that they were locked. Mind you this was 7pm on a Saturday (non-holiday) evening. I double checked the store hours, and sure enough, it was supposed to be open. I could see an employee working behind the counter, so I decided to call the restaurant to let them know that I had paid for a sandwich already and would appreciate the item I paid for. The phone rang with no answer (despite maintaining visual contact of the employee).A short time after the call was disconnected, I tapped on the glass, getting the employee's attention. I held my phone up to the glass in an effort to plead my case that I had, in fact, paid for my sandwich already (by this time, I had wasted about 10 minutes (not to mention drive time to and from)). Without even attempting to make an effort to come hear me out, the employee shrugged his shoulders from across the establishment and pantomimed a dismissive wave to me. I thought, "Okay, I won't press the issue any further and just email corporate for a refund." So I turned around and left. Once I got home, I did just that. The next day, I recieved an email from the area manager, Jerry, saying that I would receive a refund. "Perfect," I think to myself, "I'll just send him an email asking how I will receive my refund and I'll wash my hands of this experience." In my follow-up email, I ask Jerry if I will be receiving a refund via store credit or original payment method. It has now been 3 days without a reply from Jerry.Overall, I guess you could say that I would highly recommend finding a different establishment to exchange your money for goods and/or services.
Atmosphere: 1
Food: 1
Service: 1
I ordered two subs online today, one for myself and another for a co-worker. He did not want vegetables and mine was loaded with them. He got all of the veggies on his and I had none on mine. He ordered mayo and I ordered mayo and mustard and they were switched as well. very disappointed when we sat down to eat.
The gentleman with the brown hair and beard made me a perfect buffalo chicken sandwich today with extra jalapenos just like I asked and it was very spicy and very good. I love my neighborhood subway!!
The staff is not very helpful or polite. There are much better Subways shops around where they appreciate your business.
This place gets a zero. Counter person does not understand English. I had to point on the menu. Do not go here.
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