Wendy's

Name: Wendy's
Address: 3655 Pilot Knob Rd, Eagan, Minnesota, 55122, US
Telephone: (651) 478-6473
Price range: $
Rating: 2.7

$ • Fast Food, Burgers

Hours:
3655 Pilot Knob Rd, Eagan
(651) 478-6473

Menu Order Online

About Wendy's

Wendy's offers a range of food options, including a chocolate and vanilla swirl with a hint of caramel, and a recommended pumpkin spice frosty. The manager is noted for their hospitality and effort to create a positive customer experience. Customers have enjoyed the warm, freshly made food and the efficient service, especially when ordering through the app and picking up at the drive-thru. The restaurant's location and cleanliness are positive aspects, with the restrooms being notably clean. Parking is plentiful, making visits convenient. However, there have been some issues with the ambiance, as the dining room has been described as a wide, empty, and uncomfortable space that feels more like a cafeteria. The pop machine has experienced downtime, and customers have expressed frustration with the taste of the pop, especially the lemonade refills. Some customers have also reported a strong scent of natural gas upon entering, which is concerning. The staff's communication skills could be improved, as some customers experienced difficulty with understanding. Despite these problems, the restaurant maintains a good reputation for cleanliness and speed of service, with potential for an even better experience if the ambiance and equipment are improved. A view of a beautiful lake could enhance the overall atmosphere.