No attention. They only care for drive through customers.
Atmosphere: 1
Food: 1
Service: 1
Superfan08
I gave it a two star because the atmosphere is nice but it was so cold everyone had to wear their jackets. We left because we only had sweatshirts and we were freezing. Also, the fireplace rather didn’t work or it wasn’t turned on.
Atmosphere: 2
Jordan
The Caribou i usually go to doesn’t have the things i buy every time anymore but this one does so i’ve started to place my orders here and i love the energy of the people and my drink and food are always perfect. :)
Atmosphere: 5
Food: 5
Service: 5
Frank Castaneda
The coffee was good. The wait time was a bit long. I placed my specialty order asking to replace the oat milk with heavy cream, but the drinks were still made like normal without following my requests. I had to wait longer because the requested change was not followed they just made the drink like normal.
Atmosphere: 4
Food: 4
Service: 3
Olivia May Tong Vue
I bought my cappuccino yesterday from this caribou coffee and the cappuccino was not good and very bitter. I drove another 10 minutes back to this caribou coffee to get a replacement. I was very disappointed for the 2nd replacement which it also have the same taste as the first one I bought.
Food: 1
Service: 1
Max Bartels
I wish I could have had Spicy mocha but ran out! Caribou always runs out early ! I definitely love Caribou beet but why do they run out so early beginning of December???
Terry Meersman
Great surprise to get a free latte for my birthday!
Atmosphere: 5
Food: 5
Service: 5
Neen Nene Nene
All around great service wonderful staff and of course awesome coffe's 👌
Atmosphere: 5
Food: 5
Service: 5
Chris Butts
Another great Caribou Coffee visit. I rarely do the druve-thru but I did at this location. Quick, fast, friendly folks. #TurtleMocha
Atmosphere: 5
Food: 5
Service: 5
Emily Glenn
The staff messed up my order three times. Staff were rude and not helpful.
Nice to be back. Haven’t been to a Caribou in a while since we live in Illinois. Service was prompt. Establishment was clean.
Atmosphere: 4
Service: 4
Charlee Lybert
They were extremely busy when I went in. Their drive-thru was closed and I'm assuming it's cuz they didn't have the coverage. There was only two girls covering all the mobile orders and the in-store orders. They were doing it professionally and they had smiles on their faces. Even though I'm sure they were stressed. They did not let anyone get overlooked, it did take a little bit longer because there was just so much to do but I was waiting maybe 5 to 6 minutes and they checked in with me to see what exactly my order was to make sure they were staying organized. I've been in customer service like that before and I know how easy it is to get overwhelmed and they handled it so well and eventually help came for them before I left. But I'm incredibly impressed with how they handled it!
Wajeeh Lion
Portable customer service. I've given clear simple instructions about how I'd like to have my drink made. But I was treated like trash.
Atmosphere: 1
Food: 1
Service: 1
Tim Zak
Friendly, speedy and super hot and intensely dark hot chocolate. Well done!
Atmosphere: 5
Food: 5
Service: 5
Leslie Swanby
Just had a delicious Matcha Green Tea Latte! Great customer service as always. Thanks Caribou!
No attention. They only care for drive through customers.
Atmosphere: 1
Food: 1
Service: 1
I gave it a two star because the atmosphere is nice but it was so cold everyone had to wear their jackets. We left because we only had sweatshirts and we were freezing. Also, the fireplace rather didn’t work or it wasn’t turned on.
Atmosphere: 2
The Caribou i usually go to doesn’t have the things i buy every time anymore but this one does so i’ve started to place my orders here and i love the energy of the people and my drink and food are always perfect. :)
Atmosphere: 5
Food: 5
Service: 5
The coffee was good. The wait time was a bit long. I placed my specialty order asking to replace the oat milk with heavy cream, but the drinks were still made like normal without following my requests. I had to wait longer because the requested change was not followed they just made the drink like normal.
Atmosphere: 4
Food: 4
Service: 3
I bought my cappuccino yesterday from this caribou coffee and the cappuccino was not good and very bitter. I drove another 10 minutes back to this caribou coffee to get a replacement. I was very disappointed for the 2nd replacement which it also have the same taste as the first one I bought.
Food: 1
Service: 1
I wish I could have had Spicy mocha but ran out! Caribou always runs out early ! I definitely love Caribou beet but why do they run out so early beginning of December???
Great surprise to get a free latte for my birthday!
Atmosphere: 5
Food: 5
Service: 5
All around great service wonderful staff and of course awesome coffe's 👌
Atmosphere: 5
Food: 5
Service: 5
Another great Caribou Coffee visit. I rarely do the druve-thru but I did at this location. Quick, fast, friendly folks. #TurtleMocha
Atmosphere: 5
Food: 5
Service: 5
The staff messed up my order three times. Staff were rude and not helpful.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Nice to be back. Haven’t been to a Caribou in a while since we live in Illinois. Service was prompt. Establishment was clean.
Atmosphere: 4
Service: 4
They were extremely busy when I went in. Their drive-thru was closed and I'm assuming it's cuz they didn't have the coverage. There was only two girls covering all the mobile orders and the in-store orders. They were doing it professionally and they had smiles on their faces. Even though I'm sure they were stressed. They did not let anyone get overlooked, it did take a little bit longer because there was just so much to do but I was waiting maybe 5 to 6 minutes and they checked in with me to see what exactly my order was to make sure they were staying organized. I've been in customer service like that before and I know how easy it is to get overwhelmed and they handled it so well and eventually help came for them before I left. But I'm incredibly impressed with how they handled it!
Portable customer service. I've given clear simple instructions about how I'd like to have my drink made. But I was treated like trash.
Atmosphere: 1
Food: 1
Service: 1
Friendly, speedy and super hot and intensely dark hot chocolate. Well done!
Atmosphere: 5
Food: 5
Service: 5
Just had a delicious Matcha Green Tea Latte! Great customer service as always. Thanks Caribou!
Atmosphere: 5
Food: 5
Service: 5
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