Erbert & Gerbert's

12575 Castlemoor Dr, Eden Prairie
(952) 941-7827

Recent Reviews

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spoons

Good service...owner was training a new employee & I was the only customer there. The debit card reader denied my card twice so I had a mild anxiety attack thinking I was broke. Must've been something wrong with their system. Food was excellent.

Jennifer A

If you ask for double meat, expect to be charged without actually receiving any.

001Berge

Awsome subs and friendly staff... the spartan is my favorite sub!

MacKenzie Grinnell

Ordered online and got my order in a timely manner and the food was great.

Ryan Putnam

As previous reviews state this place is a joke. Ran out of Mac and Cheese at noon and also got the order wrong.

D Lillo

We ordered and they called 20 minutes later and said the delivery driver is out for the holiday week. This has happened 75% of the time and we love Erbs in EP.

Natalie Jamieson

Went during a slow time on a Sunday (probably 7 people in the store) and with 3 staff members plus the owner they couldn’t seem to keep up. The owner came and saw that the staff were struggling and went back in the kitchen and then was sitting out front smoking in front of the store. Store was very dirty and staff took forever to make our 4 sandwiches. We asked to have a table cleaned and they used old gross water and left the table sopping wet. Sandwiches were good but we will not be back.

Jayc Santiago Alvarez

love there bread I dont buy the sandwiches I make my own but I buy the bread for sure ♡

Michael Gessinger

I would not eat here again. The staff seemed to not know what was going on or how to make anything. I ordered a salad and after some discussion between the staff, I was told they were out of lettuce. How does a place with ten different salads on their menu run out of lettuce?

Brandon Fischer

Long wait times, even when it's dead. Might be a staffing issue. Good food once it's finally ready.

Craig hennager

Saturday supper time only customer, ordered 2 sandwhiches and the young lady got the order wrong twice. She needs more training. Order the BBQ chicken, first time cut like a chicken salad, 2nd time turkey lunch meat.

PHIL FRAZIER

I was extremly dissappointed today when I attempted to order a sandwich today. I had recently joined their email club and was offered a 1/2 off sandwich coupon. When I attemped to redeem it, the cashier was unable to redeem it, saying it was a corprate problem. I asked to speak to a manager, however not only was a manager not avaliable, the cashier was apparently the owner. He was unwilling to honor the coupon :( Needless to say, i most likley will not return there, even though the brisket sandwiches DO look good.

Beth Prouty

Orders are always messed up when being delivered. Nothing comes marked with what kind of sandwich or salads-when you have multiple orders it's nice to not have to unwrap something to figure out what it is. I ordered a salad and didn't get bacon and the turkey that was on there was minute. Another order had wrong toppings.

Jon McGowan

Good sandwiches and options, I prefer over Jimmy John's. I'd give it 5 stars but the fiery Southwest chili recipe changed sometime since I use to eat there weekly, and it's awful now. The southwest chili was half the reason I went there and it's just so bland and bad now. The rest is still great though.

E H

Unprofessional, not happy with service provided

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