Hot Pot City

12160 Technology Dr., Eden Prairie
(952) 856-5880

Recent Reviews

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Kari Galloway

We had never been here before and the server was great helped us order and trained us on how the table worked. The food was amazing and everything looked super fresh. We will definitely be going back.

Atmosphere: 5

Food: 5

Service: 5

Hex

Michael was such an excellent server and was so friendly the entire time! This place had a great selection and the broth was incredible.

matt forcier

Wonderful place

Atmosphere: 5

Food: 5

Service: 5

Max Wodarczyk

Great food, particularly the seafood. Fantastic service. Michael was an absolute gentleman.

Service: 5

Recommended dishes: Seafood

John Brickley

My first time having hot pot and I couldn't be happier. Food was delicious service was great!

Atmosphere: 5

Food: 5

Service: 5

Mittzy Guillemette

The staff was amazing. They helped us understand everything with hot pot and gave some great recommendations. They were very sweet to my children. Food was delicious and sat well with my stomach. Over all this was an amazing experience and I would definitely come back here.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Pot

Danny Able

I found the staff extremely receptive, clear in their food advice and very helpful in selecting various refreshments. Additionally, the broth is traditional and full of flavor, not an MSG preserve festival. One can taste the various spices and herbs, as well as the meats, that cook into the base, which makes dining here a memorable experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sichuan Spicy Soup Base and Chicken Black Garlic Soup Base, Seafood

Kip

It was so cute in there! The robot was adorbs but the food was really bland unfortunately, our server never smiled or made eye contact and just was monotone the whole time and made us feel unwelcome, also gave us food poisoning

Atmosphere: 3

Food: 2

Service: 1

Timothy O'Neil

First time eating at a Hot Pot. We love it! Our server took the time to explain how it works.

Atmosphere: 4

Food: 4

Service: 4

Latoya White

I found a bug in my food, and the response was completely unacceptable. All they offered was a $1 drink—as if that makes up for serving contaminated food! When I asked for a discount on the bill, especially since both myself and the birthday guest completely lost our appetite and stopped eating, the manager was rude, dismissive, and lacked any empathy whatsoever.

To make things worse, as soon as I mentioned the bug, staff quickly snatched the plate away before I could take a photo—clearly trying to hide the evidence. One of the employees even admitted they see bugs all the time. That’s absolutely vile and says everything you need to know about their cleanliness and standards.

While the other staff were polite and apologetic, that doesn't change the fact that this place is unsanitary and poorly managed. I will never be returning, and I highly recommend others stay away. This experience was not only disgusting but also deeply disappointing.

Atmosphere: 4

Food: 2

Service: 2

Bridgette Halloran

We had a great experience! The food was amazing (I would recommend making the Noah sauce recipe) and the staff were helpful and friendly (shout out to Michael, who gave us an exceptional experience)! Definitely would recommend to others and dine there again!

Atmosphere: 5

Food: 5

Service: 5

Brittney McCutcheon

Wish we had one in Montana

Atmosphere: 5

Food: 5

Service: 5

C B

This was my first hot pot experience in Minnesota. There was a good selection of items and the food was good! My only complaint was it was a bit loud in the restaurant. I think I will come back on a non weekend day because it is more expensive on the weekend. ($38) the drinks were so reasonably priced and the hot pot technology was the fanciest of any hot pot place I have been! There is a tray that lifts in the hot pot so you can get all the food out! Loved the sauce bar. The beef was good, but wasn’t a fan of the lamb. I will definitely be back on a non weekend!

Atmosphere: 4

Food: 5

Service: 5

eric wei

Asian here, this hot pot taste very bad

Atmosphere: 1

Food: 1

Service: 1

J. Garske

Such a fun experience

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