I had a terrible experience today when my 8 year-old grandson wanted to get a Subway (on Wagner Way in Eden Prairie) for lunch.I let him place the order and didn't pay much attention since my granddaughter was with us. I just assumed that the server would prepare a delicious sandwich for him. He ordered turkey with cheese on toasted bread.When we got home and opened his sandwich, I was shocked to find: 2 thin slices of old turkey, no cheese, no mayo, on cold, NOT toasted, thick dry bread. The turkey tasted terrible! I remember now why I quit going to Subway years ago. With cookies and chips, I ended up spending over $20 on this terrible meal If you cross the street to Kowalski's, you will find delicious, healthy, fresh sandwiches, cheeseburgers and more. -- at prices only a few dollars more and taste so much better. (Plus excellent, friendly service.)
Atmosphere: 1
Food: 1
Service: 1
Fuhka Dasystum
Missing key ingredients and absolutely no thought put into to the construction of the sandwich... What happen to the artistry subway?🤦🏾
Atmosphere: 2
Food: 1
Service: 1
Steven
Absolutely horrible subway the worst in Minnesota probably only 1 person there always and you will be waiting a forever don't have a store open if there are no workers common sense.
Atmosphere: 1
Food: 1
Service: 1
G Brglnd
More like Subpar. Awful service; health code issues; confirmed they would honor a coupon before making the sandwiches, and then changed their minds at checkout, were very rude about it plus overcharged. Not to mention the person who prepared the food hugged his sweaty buddy halfway through making the sandwich order then continued touching the food. I am not one to write negative reviews, but they so blatantly didn’t care about an upset customer, that I felt obliged to warn others.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sunchips Harvest Cheddar
Brenda Zierden
The sandwich was sufficient.
Atmosphere: 4
Food: 4
Service: 4
Rob's Hardware Reviews
Worker didn’t speak English very well and was very rude and rolled eyes and said no when asked for a wrap that was clearly available. Lettuce was all brown and clearly not fresh or anywhere near, and worker did not make sandwiches correctly even after corrections, she started basically making her own and didn’t hear requests. Picture attatched is a chunk of lettuce
Atmosphere: 4
Food: 1
Service: 1
Jamie Kerwin
Always friendly staff and they make my sandwiches just like I want them.
Atmosphere: 5
Food: 5
Service: 5
Liz Cushmore
Consistently poor service. Would love to see a new customer focused sandwich stop come into this space!
Service: 1
OH
Does anyone even work here? Just walked in, the door opening was definitely loud enough to hear someone come in. Stood around for 10 mins while no one ever came out. Should I just make my own sandwich??
anthony johnson
Did an online mobile order, could see where the pickup spot was and was waiting a considerable amount of time, no sandwich was getting placed there. When i noticed the worker was on her phone that bothered me, i had to come in to ask her to start it. took over 10 mins for her to make the 2 sandwiches on the order.
Subway as expected.There are no more 5 dollar footlongs but they still have footlong sandwiches, ypu pick what you want so as long as the produce is fresh your food should be fine.
Atmosphere: 5
Food: 2
Service: 5
Melissa Hintz
I ordered a combo meal because I had a coupon and the worker said my coupon didn't work. She didn't speak English so took a picture of the computer screen to show me. She communicated through a translator app on her phone which made it difficult.I said I would just take the sandwich and it was over $10 for a six inch sub. When I got my receipt she had added chips so I took a bag with me. I assume she hadn't put in a drink and that is why the coupon didn't work but didn't realize until I paid and got my receipt.They need a second employee to help or more training for the employee. This was 11:30 on a Saturday so not an off hour.
Atmosphere: 4
Food: 5
Service: 3
June Farniok
Service was slow at the bar area but they were busy maybe another bartender would have been nice for a holiday weekend ?♀️
Service: 3
Devon
One of the cheaper subways in the area. Workers are always kind!
I had a terrible experience today when my 8 year-old grandson wanted to get a Subway (on Wagner Way in Eden Prairie) for lunch.I let him place the order and didn't pay much attention since my granddaughter was with us. I just assumed that the server would prepare a delicious sandwich for him. He ordered turkey with cheese on toasted bread.When we got home and opened his sandwich, I was shocked to find: 2 thin slices of old turkey, no cheese, no mayo, on cold, NOT toasted, thick dry bread. The turkey tasted terrible! I remember now why I quit going to Subway years ago. With cookies and chips, I ended up spending over $20 on this terrible meal If you cross the street to Kowalski's, you will find delicious, healthy, fresh sandwiches, cheeseburgers and more. -- at prices only a few dollars more and taste so much better. (Plus excellent, friendly service.)
Atmosphere: 1
Food: 1
Service: 1
Missing key ingredients and absolutely no thought put into to the construction of the sandwich... What happen to the artistry subway?🤦🏾
Atmosphere: 2
Food: 1
Service: 1
Absolutely horrible subway the worst in Minnesota probably only 1 person there always and you will be waiting a forever don't have a store open if there are no workers common sense.
Atmosphere: 1
Food: 1
Service: 1
More like Subpar. Awful service; health code issues; confirmed they would honor a coupon before making the sandwiches, and then changed their minds at checkout, were very rude about it plus overcharged. Not to mention the person who prepared the food hugged his sweaty buddy halfway through making the sandwich order then continued touching the food. I am not one to write negative reviews, but they so blatantly didn’t care about an upset customer, that I felt obliged to warn others.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sunchips Harvest Cheddar
The sandwich was sufficient.
Atmosphere: 4
Food: 4
Service: 4
Worker didn’t speak English very well and was very rude and rolled eyes and said no when asked for a wrap that was clearly available. Lettuce was all brown and clearly not fresh or anywhere near, and worker did not make sandwiches correctly even after corrections, she started basically making her own and didn’t hear requests. Picture attatched is a chunk of lettuce
Atmosphere: 4
Food: 1
Service: 1
Always friendly staff and they make my sandwiches just like I want them.
Atmosphere: 5
Food: 5
Service: 5
Consistently poor service. Would love to see a new customer focused sandwich stop come into this space!
Service: 1
Does anyone even work here? Just walked in, the door opening was definitely loud enough to hear someone come in. Stood around for 10 mins while no one ever came out. Should I just make my own sandwich??
Did an online mobile order, could see where the pickup spot was and was waiting a considerable amount of time, no sandwich was getting placed there. When i noticed the worker was on her phone that bothered me, i had to come in to ask her to start it. took over 10 mins for her to make the 2 sandwiches on the order.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Subway as expected.There are no more 5 dollar footlongs but they still have footlong sandwiches, ypu pick what you want so as long as the produce is fresh your food should be fine.
Atmosphere: 5
Food: 2
Service: 5
I ordered a combo meal because I had a coupon and the worker said my coupon didn't work. She didn't speak English so took a picture of the computer screen to show me. She communicated through a translator app on her phone which made it difficult.I said I would just take the sandwich and it was over $10 for a six inch sub. When I got my receipt she had added chips so I took a bag with me. I assume she hadn't put in a drink and that is why the coupon didn't work but didn't realize until I paid and got my receipt.They need a second employee to help or more training for the employee. This was 11:30 on a Saturday so not an off hour.
Atmosphere: 4
Food: 5
Service: 3
Service was slow at the bar area but they were busy maybe another bartender would have been nice for a holiday weekend ?♀️
Service: 3
One of the cheaper subways in the area. Workers are always kind!
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly service
Atmosphere: 5
Food: 5
Service: 5
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