Always the slowest to drive through in all of Eden Prairie somehow
Atmosphere: 1
Food: 2
Service: 1
Arvindh Arulselvi
Im a big fan of wendy back in Boston, but this place is quite bad. They dont have good service and the employees are so rude, they talk rude in drive through and closes the shop at 12:00 am where it originally closes at 1:00 Am. I saw a lot of Uber drivers cancelled their orders as the store is closed and many people went sad as they close early. I think Wendy should take some serious action here.
Atmosphere: 1
Food: 4
Service: 1
Sandy Schmitt
Food was wrong ,no salt on the fries pop tasted flat
Atmosphere: 1
Food: 1
Service: 1
caveman all-american
good seller great communication package received fast 5 ⭐⭐⭐⭐⭐
Atmosphere: 4
Food: 4
Service: 4
Shad Owen
The staff were great taking my order and getting me through the line quickly. Ordering online was super easy and I gave my name and that was that!
Atmosphere: 5
Food: 5
Service: 5
Dylan Casteel
Why is the middle aged lady that works at night so mean all the time! No matter how nice you are her attitude is so terrible. It’s made me just drive off and not order several times.
Atmosphere: 2
Food: 4
Service: 2
katie jacobson
Ordered a big bacon classic and was given a patty with cheese and lettuce. Nothing else. Ordered via DoorDash
Food: 1
Heather
They don’t give you all the items and then when you question them, they say they did. They don’t give receipts, but my credit card receipt shows how much was spent. They either don’t answer the phone or they pick it up and hang up on you before you say anything. I drove back, went into the store while my phone was calling, I could hear their phone ringing loudly. Still, no one answered
Atmosphere: 1
Food: 3
Service: 1
Jason Lin
This location does not accept Mobile app promotions. Stale buns
Howard Reuben Hardy
I have now had two really poor experiences through the drive thru at this location. The first time a couple weeks ago, the employee was beyond rude when I asked to use the app for a special; “that’s been broken for over three days!” How was I supposed to know that, I don’t frequent Wendy’s, or any fast food restaurant, daily. After the app worked as she begrudgingly tried… there was no apology. Then when I asked her name, she was combative and asked why and asked for my name first, of which I very kindly gave her. Now tonight, the same woman, “Angel” I believe, or so she told me during my last experience was working the drive thru again, and with absolutely no kindness or respect. I get it, the world is a crazy place, but as a professional that manages a large team of employees every day, I would never tolerate her behavior. Icing on the cake, my chicken sandwich was basically raw inside, and the bread so stale from sitting out, I could barely bend it or compress it with my fingers. So, $17 bucks later, I think, as the very kind “Angel” doesn’t give receipts, no edible food, cold fries, and a fountain drink. The Eden Prairie Wendy’s has experienced my business for the last time.
A convenient place to go, food is usually pretty good! Staff are usually pretty friendly, fast service.
Atmosphere: 4
Food: 4
Service: 4
Jill Johnson
We went through the drive through so I’m not certain about atmosphere. I had a dental surgery and the first thing that popped into my head was a Frosty. I haven’t had one in years and let me tell you, the blended caramel Frosty was absolutely delicious! Yes, I’d been fasting and was hungry but oh my goodness! I didn’t know this was even an option. Definitely an upgrade and I will now crave this option (with an ice cold Dr. Pepper, of course!)
Atmosphere: 5
Food: 5
Service: 5
Badger State
One of the few fast food restaurants that have biscuits and gravy on the breakfast menu.
Atmosphere: 3
Food: 5
Service: 5
Kailey Hyatt
extremely rude for no reason, kept cutting me off and getting annoyed when I ordered food
Atmosphere: 1
Food: 3
Service: 1
Toni Knorr
I had a great experience with the morning staff. Very kind and thoughtful. They absolutely made my morning. Thanks!
Always the slowest to drive through in all of Eden Prairie somehow
Atmosphere: 1
Food: 2
Service: 1
Im a big fan of wendy back in Boston, but this place is quite bad. They dont have good service and the employees are so rude, they talk rude in drive through and closes the shop at 12:00 am where it originally closes at 1:00 Am. I saw a lot of Uber drivers cancelled their orders as the store is closed and many people went sad as they close early. I think Wendy should take some serious action here.
Atmosphere: 1
Food: 4
Service: 1
Food was wrong ,no salt on the fries pop tasted flat
Atmosphere: 1
Food: 1
Service: 1
good seller great communication package received fast 5 ⭐⭐⭐⭐⭐
Atmosphere: 4
Food: 4
Service: 4
The staff were great taking my order and getting me through the line quickly. Ordering online was super easy and I gave my name and that was that!
Atmosphere: 5
Food: 5
Service: 5
Why is the middle aged lady that works at night so mean all the time! No matter how nice you are her attitude is so terrible. It’s made me just drive off and not order several times.
Atmosphere: 2
Food: 4
Service: 2
Ordered a big bacon classic and was given a patty with cheese and lettuce. Nothing else. Ordered via DoorDash
Food: 1
They don’t give you all the items and then when you question them, they say they did. They don’t give receipts, but my credit card receipt shows how much was spent. They either don’t answer the phone or they pick it up and hang up on you before you say anything. I drove back, went into the store while my phone was calling, I could hear their phone ringing loudly. Still, no one answered
Atmosphere: 1
Food: 3
Service: 1
This location does not accept Mobile app promotions. Stale buns
I have now had two really poor experiences through the drive thru at this location. The first time a couple weeks ago, the employee was beyond rude when I asked to use the app for a special; “that’s been broken for over three days!” How was I supposed to know that, I don’t frequent Wendy’s, or any fast food restaurant, daily. After the app worked as she begrudgingly tried… there was no apology. Then when I asked her name, she was combative and asked why and asked for my name first, of which I very kindly gave her. Now tonight, the same woman, “Angel” I believe, or so she told me during my last experience was working the drive thru again, and with absolutely no kindness or respect. I get it, the world is a crazy place, but as a professional that manages a large team of employees every day, I would never tolerate her behavior. Icing on the cake, my chicken sandwich was basically raw inside, and the bread so stale from sitting out, I could barely bend it or compress it with my fingers. So, $17 bucks later, I think, as the very kind “Angel” doesn’t give receipts, no edible food, cold fries, and a fountain drink. The Eden Prairie Wendy’s has experienced my business for the last time.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
A convenient place to go, food is usually pretty good! Staff are usually pretty friendly, fast service.
Atmosphere: 4
Food: 4
Service: 4
We went through the drive through so I’m not certain about atmosphere. I had a dental surgery and the first thing that popped into my head was a Frosty. I haven’t had one in years and let me tell you, the blended caramel Frosty was absolutely delicious! Yes, I’d been fasting and was hungry but oh my goodness! I didn’t know this was even an option. Definitely an upgrade and I will now crave this option (with an ice cold Dr. Pepper, of course!)
Atmosphere: 5
Food: 5
Service: 5
One of the few fast food restaurants that have biscuits and gravy on the breakfast menu.
Atmosphere: 3
Food: 5
Service: 5
extremely rude for no reason, kept cutting me off and getting annoyed when I ordered food
Atmosphere: 1
Food: 3
Service: 1
I had a great experience with the morning staff. Very kind and thoughtful. They absolutely made my morning. Thanks!
Atmosphere: 5
Service: 5
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