McDonald's
700 Dodge Ave NW, Elk River
(763) 441-7966
Recent Reviews
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Overall, not bad but the service could be better, and it took a little while for food as well in an empty restaurant too.. better than others though
Atmosphere: 3
Food: 4
Service: 3
Super rude customer service. Rude interactions by the staff doing the drive thru.
Atmosphere: 1
Food: 3
Service: 1
Foods not cooked. Still pink burgers
DOUBLE means TWO patties. This McDonalds will consistently not give you your entire order causing you to pay more for less. Is it on purpose? The few workers I have dealt with were nice. Food was warm and fries were salty.
Atmosphere: 3
Food: 3
Service: 1
I come here frequently when I’m in the area for work. Normally is a mixed experience, but tonight was one of the most frustrating visits I’ve had. It was busy, drive through was backed up. When getting to order my food, the worker was super rude. Started the conversation as “what do you want”. The most she said after that was “what to drink” and “pull up to the window”. It made me feel disrespected as I’ve never been spoken to like that at a drive through before. I understand it’s busy but it’s very unprofessional the way she was talking and her tone. Nobody should be treated like that.
During the process of getting my meal, everyone else was more respectful. I was asked what my meal was several times, and had to wait about 10ish minutes to finally get my food. I ordered a Big Mac meal and I left with a completely different burger. Wasn’t aware until after leaving. I had to wait extra long for my food, and I never received what I ordered. I believe the burger I was given was even cheaper than what I paid for.
Everyone has their busy and off days, but even if it’s busy it’s utterly important to ensure the meals served are to the correct person especially if they are waiting longer due to rush.
Overall, I normally enjoy going to this location, but this incident is giving me mixed feelings on whether I’ll be returning back soon.
Atmosphere: 1
Food: 1
Service: 1
My order was messed up we had 3 grinch meals all my food was cold fries were hard as a brick and no middle bun on my big macs. Tried calling to let them know what happened and after a hour of trying they still don't answer the phone.... probably lost my business
Atmosphere: 1
Food: 1
Service: 1
Micky D's. Fast food done right .
Atmosphere: 5
Food: 5
Service: 5
If I could give this no stars I would. The whole experience was horrible. My family and I arrived around 845pm and even checked the door lobby hours and it stated open until 11pm. We went and ordered our food and sat down. The food was brought out all of the burgers were cold the cheese wasn’t even melted. As we sat and ate the employees turned off the lights without any warning. A employee walked passed our table and my son asked why they turned the lights off she ignored him. We decided to just leave as we were leaving we seen who I assumed to either be a manager or supervisor as their shirt was a long sleeve button up. We asked him why they turned the lights off he said without even looking at us saying very rude the lobby is closed!!! My fiancé then asked why the door and web stated 11pm and he said he didn’t know. This was an all over horrible experience and I am honestly embarrassed. I have never been treated like this unprovoked. I understand that sometimes buisness need to close early for various reasons but to turn the lights off on a family while eating and not communicating with your customers is absolutely uncalled for. For spending $80 for this I am so disappointed and plan on returning to get a refund and contact corporate..
Atmosphere: 1
Food: 1
Service: 1
ordered for pick up, waited 20 minutes after getting there, food was cold and sloppily thrown together. They forgot to give my son a drink in his happy meal, and i had paid for extra toppings and had less than the normal amount of toppings on my burger.
Atmosphere: 3
Food: 2
Service: 1
Put in those kiosks for people to order and pay themselves.... What a joke! The kiosks go down and can't even order at the counter. That kinda crap deserves free meals for waiting.
Restaurantji Recommends
This mcdonalds absolutely sucks. The workers suck at their job and half the time i get food here its undercooked or missing something . Today i ordered breakfast and they didnt get my ordered . Sat snd waited for half hour before somebody acknowledged me and they couldnt make my food . Do not recommend coming here !
Atmosphere: 1
Food: 1
Service: 1
There were worms crawling in my food. They did add flavor though, so honestly i didnt mind.
Atmosphere: 2
Food: 3
Service: 3
Just what you expect from McD’s- average visit; but the food was tray super fast!
Atmosphere: 4
Food: 4
Service: 5
I’ve been coming here for a while and I’ve never had a bad experience….. until tonight. They somehow missed a whole meal and a extra burger and Large Fry. When I called asking for a refund or maybe some coupons/credit they said they couldn’t do that only could possibly give me new food if I drove back 25 minutes to pick it up. I don’t usually do stuff like this but it’s appalling.
Edit: also the Meat we had gotten was so pink you could hear it mooing in the field.
Atmosphere: 1
Food: 1
Service: 1
Worthless staff didn't even give me the pies I ordered and then I ordered a bacon egg and cheese biscuit and the gave me a sausage mcgriddle instead. Unbelievable.
Atmosphere: 1
Food: 1
Service: 1
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