Subway
18170 Zane St NW, Elk River
(763) 441-8140
Recent Reviews
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I order for delivery's from this location frequently through the subway app when I am at work and they are top notch 👌 Door dash drivers have been forgetting my drinks recently, and only one veer went back to get my drinks while the others said tough luck. The folks at Subway helped me get the Orange juice from my last order with my order today and i am super grateful for that 💜
Keep up the awesome work and thank you again!
Food: 5
Service: 5
Sandwiches seem to have been made by someone who has never had a sandwich before. Unless they like them soggy is sauce?
Atmosphere: 1
Food: 1
Service: 1
I love Subway they have great sandwiches and great prices!!! Awesome customer service!!! ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meatball Sub
Was at this location yesterday around 3pm and the ladies that were working were super nice even though the lady in front of me was really rude. She asked for a 6in the lady pulls one out, the lady in front of me rudely states that she doesn’t want a kid sandwich and would like to see the difference so the employee pulls out three different sizes and as someone who has worked at a subway in the past I could see the difference anyway the worker then politely explains the difference between the sandwiches then proceeds to follow the customers request cuts a new 6inch then gets told she rather have a footlong so the worker makes the food and was polite the entire time I love this location.
Atmosphere: 5
Food: 5
Service: 5
I went to this location for lunch and they were busy but the three ladies that were handling the rush did an amazing job they were fast and efficient one was making the sandwiches the second one was finishing them up and the third one was ringing and I’ve seen a rush go so smooth. They definitely had great communication and teamwork 10/10 would recommend
Atmosphere: 5
Food: 5
Service: 5
Thank you for a delicious meal!
Atmosphere: 5
Food: 5
Service: 5
Every single time I go to this subway location something is wrong with my sandwich. The last time my bread was completely falling apart and they were gonna give it to me that way!! I had to say something to get it fixed and then this time. They tried giving me almost the size of a kids meal sandwich when I asked for a 6 inch. When I spoke up about it she grabbed a pre cut kids sandwich to try and show me it was more than that. Mind you I go to subway damn near everyday and get a 6 inch from all kinds of locations and only this one I’ve had this many issues with. She was rude and refused to cut me a new 6 inch so I ended up having to buy a footlong. After seeing the footlong you could easily tell that other sandwich was in fact not half of a footlong. They always half ass the sandwiches even though there wasn’t anyone behind me. I am not gonna be paying $10 for a 6 inch that isn’t even the right size and is made poorly. Last time I ever go to elk river subway on Zane st I wouldn’t recommend it and if you do make sure you know how to speak up for urself because they don’t care enough to just make it correctly.
12 TIMES THEY HAVE. CHARGED MY CARD AND HANDED THE WRONG FOOD OUT STIP HIRING TEENAGERS WITH 0 WORK ETHIC
Atmosphere: 1
Food: 1
Service: 1
Online order. Ordered extra tomatoes. Banana peppers and jalapeños and ended up with pretty much the normal amount. Otherwise all good.
Update: make sure if you order online that the interior of the store is randomly closed and you end up waiting 10 minutes or more in their drive thru line, which is what you wanted to avoid by ordering online. 😡
EDIT: Had a sandwich tonight, 9/20/25, at 8:15pm via online order. It wasn't ready on arrival because they were so busy. They seem to be understaffed. In any event, the young lady behind the counter was very gracious, and made me a great sandwich. She was obviously a hard worker and had a positive attitude and sunny disposition. Every employer should have employees like her. She should get a big raise!
Service: 5
Refuses to honor promotions or coupons
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I was at this location on 9/5 around 7:30/8. The guy with the dark hair and tattoos was super friendly and thorough, which I appreciate. I’d rather be asked what I want (even more than once) to make sure that I end up with the sandwich that I want.
With that said, a woman and her child came in while we were eating and did not appreciate that at all. The guy was nothing but nice to her and she was just plain rude.
The girl working that had braids was super helpful as well.
I just wanted to leave a good review to offset when they had to deal Little Miss Crabby pants and her spawn.
Atmosphere: 5
Food: 5
Service: 5
Always out of deli meat! Loud yelling
Atmosphere: 1
Food: 1
Service: 1
Sandwhiches were good, but how in the world did three foot longs come up to $50?
Atmosphere: 4
Food: 4
Service: 5
20$ foot long combo, only comes with a small soda,bs, told him to keep his drink and chips 😭😠
Atmosphere: 5
Food: 1
Service: 5
I didn't get the young man's names but the guys who work tonight 6-3-2025. Great service and great help.
Atmosphere: 5
Food: 5
Service: 5
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