I've ordered multiple times and each and every time it is wrong (I did not say anything bc really whats the point, its fast food), however this last time I asked for a pizza to be cut original (triangles), extra cheese and all the toppings were cold and not freah and it came in all kinds of shapes.... We live less than a mile from this place. We also tried calling to see what we could do make it right, but I've been on hold for over 20 minutes. There is NO way these people working are this busy on a sunday evening in a town this side. Wither they need to hire more help or get better workers.
Atmosphere: 1
Food: 1
Service: 1
Nick Meyers
How am I supposed to order from this Dumpster Fire of a business if I’m on hold for 12 minutes. Sell the business and let someone who cares take over!
Dj Roberts
The pizza comes in good quality but their delivery and service is horrible. I order and it says 30 minute delivery, I've done this atleast 5x in the past 2 months, and it always sits in the prepping pizza phase for the entire 30 minutes. If you order pizza expect at minimum double the time before it's ready. So sad because we use them a lot but this last time is the end for us. Kids are starving and telling them 5x in a row sorry 30min is a lie.
Atmosphere: 3
Food: 4
Service: 2
Ryan Schmidt
Some of the bad reviews must be from older have been ordering them last couple months and they are great.
Atmosphere: 5
Food: 5
Service: 5
Jesse James
I’ve been using this Domino’s since 2016 and have always had a good experience so I can’t say anything bad.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Lava Cake
Todd J
Poor local ownership of this store specifically. Placed an online order and was quoted normal 30 minutes. Arrive at store to see dozens of people waiting and experiencing same issue with orders nowhere close to being done. Was told my initial 30 minute carryout order was going to take another hour to complete. Looking at similar reviews recently, this appears to be a common problem.I don't blame the hourly workers. They try hard and are obviously not set up for success by whomever is the franchisee here.
Bryan Pikal
🤬This location is the worst! 2x in a row they have forgotten to make my order or part of my order. 1st time this summer the manager was yelling at employees when one of them was just trying to help. This weekend 1 of my pizza's was forgotten or was it in the oven...or was it forgotten. No one knew what was going on. New Prague is a completely different experience. Everything is always done correctly and on time. From what I understand, it is the same owner. How to I contact ownership? The store refused to provide an info for ownership or management.
Gina Wagner
Just waited two hours for a carry out order because it didn't tell me before I placed the online order and there's no way to cancel. Would rate negative stars.
Reid Benjamin
Food is great when there is staff to make and deliver it... A 3 hour wait is ridiculous.
Blane Hendrix
Hey, upper management. Pay delivery drivers enough so that they want to work for you so you don't lose customers. Failures.
Service is excellent! Friendly staff and quick delivery. The pizza tastes so much better than it has in the past and cheese bread is our absolute favorite!!!
Steph
Great food and customer service!
B Wing
Love this place. Great people and great food.
Patrick Omann
I've used domino's nationwide for the past 8 years doing work over the road, this is by faaaar one if not the best, quality is extremely consistent, and the fact they ask if you need parm, crushed pepper n plates is just well, customer service at its finest. Overall, highly recommended and never disappointed!
I've ordered multiple times and each and every time it is wrong (I did not say anything bc really whats the point, its fast food), however this last time I asked for a pizza to be cut original (triangles), extra cheese and all the toppings were cold and not freah and it came in all kinds of shapes.... We live less than a mile from this place. We also tried calling to see what we could do make it right, but I've been on hold for over 20 minutes.
There is NO way these people working are this busy on a sunday evening in a town this side. Wither they need to hire more help or get better workers.
Atmosphere: 1
Food: 1
Service: 1
How am I supposed to order from this Dumpster Fire of a business if I’m on hold for 12 minutes.
Sell the business and let someone who cares take over!
The pizza comes in good quality but their delivery and service is horrible. I order and it says 30 minute delivery, I've done this atleast 5x in the past 2 months, and it always sits in the prepping pizza phase for the entire 30 minutes. If you order pizza expect at minimum double the time before it's ready. So sad because we use them a lot but this last time is the end for us. Kids are starving and telling them 5x in a row sorry 30min is a lie.
Atmosphere: 3
Food: 4
Service: 2
Some of the bad reviews must be from older have been ordering them last couple months and they are great.
Atmosphere: 5
Food: 5
Service: 5
I’ve been using this Domino’s since 2016 and have always had a good experience so I can’t say anything bad.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Lava Cake
Poor local ownership of this store specifically. Placed an online order and was quoted normal 30 minutes. Arrive at store to see dozens of people waiting and experiencing same issue with orders nowhere close to being done. Was told my initial 30 minute carryout order was going to take another hour to complete. Looking at similar reviews recently, this appears to be a common problem.I don't blame the hourly workers. They try hard and are obviously not set up for success by whomever is the franchisee here.
🤬This location is the worst! 2x in a row they have forgotten to make my order or part of my order. 1st time this summer the manager was yelling at employees when one of them was just trying to help. This weekend 1 of my pizza's was forgotten or was it in the oven...or was it forgotten. No one knew what was going on. New Prague is a completely different experience. Everything is always done correctly and on time. From what I understand, it is the same owner. How to I contact ownership? The store refused to provide an info for ownership or management.
Just waited two hours for a carry out order because it didn't tell me before I placed the online order and there's no way to cancel. Would rate negative stars.
Food is great when there is staff to make and deliver it... A 3 hour wait is ridiculous.
Hey, upper management. Pay delivery drivers enough so that they want to work for you so you don't lose customers. Failures.
Restaurantji Recommends
Fast, fresh, and high quality.
Service is excellent! Friendly staff and quick delivery. The pizza tastes so much better than it has in the past and cheese bread is our absolute favorite!!!
Great food and customer service!
Love this place. Great people and great food.
I've used domino's nationwide for the past 8 years doing work over the road, this is by faaaar one if not the best, quality is extremely consistent, and the fact they ask if you need parm, crushed pepper n plates is just well, customer service at its finest. Overall, highly recommended and never disappointed!
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