Caribou Coffee
2304 College Way, Fergus Falls
(218) 531-2027
Recent Reviews
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The food and coffee were great, and the service was fast. I've always used the drive-through,
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Nitro Turtle Mocha
I stopped inside the Caribou at 1:12 on February 24th 20 25. I was the only customer inside or outside. I ordered a turkey provolone bagel sandwich. The male worker turned to the female worker and asked if they had the stuff to make it to which she replied" I don't know." Being I couldn't find a clean table to sit at in the empty restaurant, I stood at the pickup counter and asked the male worker to cut the sandwich in half and wrap it for takeout. As I was standing at the counter, I noticed how dirty the restaurant is. There were crumbs on the rug. The pickup counter had many glass ring marks on it and was very sticky as were some tables. The carpet was dirty and the floor behind the counter from where I could see had dirt and chunks of unknown things under the them. As I unwrapped my sandwich in the car the paper it was wrapped in was wet from I don't know what. The bottom of the bagel hung like a wet dish rag. I threw away most of it and will never return there again. That place needs a deep cleaning and the staff needs to be instructed on cleaning when they are not busy.
Atmosphere: 1
Food: 1
Service: 2
Very slow service repeatedly.
Nice workers, but how are you out of everything, I logged into ur Wi-Fi just to do this. Do better.
Atmosphere: 1
Food: 1
Service: 3
Multiple instances of unnecessarily long wait times or incorrect drinks. I have been to this location regularly for about a month and I would say the service is bad 80% of the time. The last instance I went (which prompted me to write this review) was particularly awful. I went and ordered inside. Firstly, the employee taking my order HAD no idea what the products were and entered in BOTH of the coffees I ordered incorrectly. After taking 5 minutes to straighten out my order, they got my hot sandwiches out to the counter almost right away. I then proceeded to wait nearly 10 minutes for my first coffee, and then another 5 for my second. Why wouldn't they organize the workflow to bring everything out at once? That is good service 101. The coffee is simply not worth the steep price and long wait. I recommend scooters or even perks over this location a million times over.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Hot Crafted Press
Multiple instances of unnecessarily long wait times or incorrect drinks. I have been to this location regularly for about a month and I would say the service is bad 80% of the time. The last instance I went (which prompted me to write this review) was particularly awful. I went and ordered inside. Firstly, the employee taking my order HAD no idea what the products were and entered in BOTH of the coffees I ordered incorrectly. After taking 5 minutes to straighten out my order, they got my hot sandwiches out to the counter almost right away. I then proceeded to wait nearly 10 minutes for my first coffee, and then another 5 for my second. Why wouldn't they organize the workflow to bring everything out at once? That is good service 101. The coffee is simply not worth the steep price and long wait. I recommend scooters or even perks over this location a million times over.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Hot Crafted Press
A great place to stop when heading to Fargo Moorhead area or going to the Cities. Always a friendly place. ?
Atmosphere: 5
Service: 5
My husband and I stopped here at 11 am. As we went in the trash can on the patio was overflowing. There were 3 workers. While we were waiting to order we went to the bathroom. In one the light did not work, the other the light was out making it difficult to try go to the bathroom. This is not what we expected from a Caribou! We were then waiting to order, when clearly 1 of 3 could have done so, instead they were talking. We left the store without ordering- disappointing!
Atmosphere: 1
Service: 1
Staff is very friendly, service is quick and lobby is always clean! Thanks for fueling my day!!
Atmosphere: 5
Service: 5
My drink was delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Coffee Cake, Caramel High Rise, Farmhouse Sandwich w 2 Eggs, Scones and Muffins, Blueberry Muffin
Restaurantji Recommends
I ordered 2 coffees for pickup, both were only 3/4 full. They apologized and re made the drinks
Atmosphere: 3
Food: 3
Service: 5
Great tasting sandwich; ham,egg and Swiss. Great tasting coffee; hot oatmilk crafted press with chocolate.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Crafted Press
The baristas are fantastic! They were very kind, although the drinks were made incorrectly and we did not finish them.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Iced Crafted Press
Extremely friendly team members
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mint Condition Mocha Cooler, Blueberry Muffin
Nice espresso for a chain.
Atmosphere: 5
Food: 5
Service: 5
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