Honestly, I love caribou and sometimes the service and food is great. But often times you'll wait in line for 45 minutes for them to make you ONE coffee. One lady that works there gets the smell of weed all over your drink and food, and they often mess up orders. One vehicle in front of me, no one inside and it took 45 minutes to make my one drink, and the two drinks of the vehicle in front of me. This is a very reoccurring experience in this location. The baristas just talk and work with no sense of urgency.
tay spicer
I specifically asked for extra salt on my salted caramel budino and they put zero salt. i went yesterday to get the new cinnamon drink and it was pure cinnamon. same people working both days.
Siri Johnson
This was probably the worst customer service I’ve ever received at the Fosston Caribou coffee. You can get the workers didn’t want to be there and were very rude. Never once did they smile or provide a decent customer service experience. I went there around the noon hour today and won’t be returning. I guess they hire just anyone now.
Atmosphere: 1
Food: 2
Service: 1
Stacy Schlieman
The service was slower but expected as you had 2 workers handling the drive-thru and counter inside. The servers were great.
Atmosphere: 5
Food: 5
Service: 5
Mary Jo Halos
Good service and good coffee. Not much atmosphere due to its small area inside of a grocery store. Very limited seating, but nice counter space and displays.
Dietary restrictions: Vanilla oat milk hot latte is a great for gluten and dairy-free individuals
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Iced Caramel High Rise, Iced Latte, Caramel High Rise, Iced Crafted Press
Barb Erickson
Friendly staff! My London Fog was made just right!
I go there around 3pm no one ordering, no in line, or in the lounge, so it wasn’t busy at all. Two girls were working and chatting I walk up to the counter and both girls stare at me the one filling containers with coffee beans right by the til on the counter just standing there chatting with the other worker right at the cash register. I kindly stood there, thought at the VERY LEAST they would say “be right with you” not a word! They both knew I was standing right at the register counter waiting as the one kept looking over her shoulder the other peaks around the side of the display glass. I LITERALLY HAD TO LEAN OVER AND ASK THEM IF I COULD ORDER A COFFEE after waiting for five minutes in silence as they talked and kept checking if I was still there. SHE DIDNT even respond to me, she walks up to the register and says “what coffee would you like” like no care at all! I’ve literally had people tell me they refuse to go to this caribou because of the service like this it just disgusts you. If you don’t want to interact or provide decent customer service go bag groceries.
Atmosphere: 1
Service: 1
Kelly Scheurer
Both the barista and the lady who took my order were very nice, they both greeted me and thanked me for coming in! Drink was made perfectly too!
Atmosphere: 5
Service: 5
Austin Moyer
I only ever get black coffee, but the barista that is always working when I go in is very friendly. Also, some places do not ask for my perks as I don't think they believe I have one just because I get coffee, but this particular barista always askes so I appreciate that so I don't forget. Also, the area appears very clean.
Atmosphere: 5
Service: 5
Jennifer Illies
I love this Carabou Coffee location. People are so helpful and friendly! I would definitely recommend them!
Dietary restrictions: Dairy free and Gluten free options!
Kid-friendliness: They do made to order options if needed!
Wheelchair accessibility: Lots of space for wheel chairs!
Honestly, I love caribou and sometimes the service and food is great. But often times you'll wait in line for 45 minutes for them to make you ONE coffee. One lady that works there gets the smell of weed all over your drink and food, and they often mess up orders.
One vehicle in front of me, no one inside and it took 45 minutes to make my one drink, and the two drinks of the vehicle in front of me. This is a very reoccurring experience in this location. The baristas just talk and work with no sense of urgency.
I specifically asked for extra salt on my salted caramel budino and they put zero salt. i went yesterday to get the new cinnamon drink and it was pure cinnamon. same people working both days.
This was probably the worst customer service I’ve ever received at the Fosston Caribou coffee. You can get the workers didn’t want to be there and were very rude. Never once did they smile or provide a decent customer service experience. I went there around the noon hour today and won’t be returning. I guess they hire just anyone now.
Atmosphere: 1
Food: 2
Service: 1
The service was slower but expected as you had 2 workers handling the drive-thru and counter inside. The servers were great.
Atmosphere: 5
Food: 5
Service: 5
Good service and good coffee. Not much atmosphere due to its small area inside of a grocery store. Very limited seating, but nice counter space and displays.
Dietary restrictions: Vanilla oat milk hot latte is a great for gluten and dairy-free individuals
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Iced Caramel High Rise, Iced Latte, Caramel High Rise, Iced Crafted Press
Friendly staff! My London Fog was made just right!
Atmosphere: 4
Service: 5
Not consistent.
Speedy service, great tasting coffee
Atmosphere: 5
Food: 5
Service: 5
Parking: It was great
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Iced Caramel High Rise
Great coffee, great service, always with a smile!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I go there around 3pm no one ordering, no in line, or in the lounge, so it wasn’t busy at all. Two girls were working and chatting I walk up to the counter and both girls stare at me the one filling containers with coffee beans right by the til on the counter just standing there chatting with the other worker right at the cash register. I kindly stood there, thought at the VERY LEAST they would say “be right with you” not a word! They both knew I was standing right at the register counter waiting as the one kept looking over her shoulder the other peaks around the side of the display glass. I LITERALLY HAD TO LEAN OVER AND ASK THEM IF I COULD ORDER A COFFEE after waiting for five minutes in silence as they talked and kept checking if I was still there. SHE DIDNT even respond to me, she walks up to the register and says “what coffee would you like” like no care at all! I’ve literally had people tell me they refuse to go to this caribou because of the service like this it just disgusts you. If you don’t want to interact or provide decent customer service go bag groceries.
Atmosphere: 1
Service: 1
Both the barista and the lady who took my order were very nice, they both greeted me and thanked me for coming in! Drink was made perfectly too!
Atmosphere: 5
Service: 5
I only ever get black coffee, but the barista that is always working when I go in is very friendly. Also, some places do not ask for my perks as I don't think they believe I have one just because I get coffee, but this particular barista always askes so I appreciate that so I don't forget. Also, the area appears very clean.
Atmosphere: 5
Service: 5
I love this Carabou Coffee location. People are so helpful and friendly! I would definitely recommend them!
Dietary restrictions: Dairy free and Gluten free options!
Kid-friendliness: They do made to order options if needed!
Wheelchair accessibility: Lots of space for wheel chairs!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Crafted Press
Great service!!
Atmosphere: 5
Food: 5
Service: 5
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