Your entire business should've closed in May 2024 when you mass terminated every single employee and 'replaced them with commuters'
Atmosphere: 1
Food: 3
Service: 1
Shawn Stone
Just a cup of coffee
Atmosphere: 5
Service: 5
Julie Muehlberg
tasty carmel latte on a whim in Fridley drive thru!!
Service: 4
Sharrise Whitfield
Paying with ApplePay ? Please Beware ! Potential Drive through Scam by particular worker !!! This one particular staff has done this before & I had totally forgot. So if you use Apple Pay (drive thru) be on alert , they use a tap machine & the first question on the machine usually asks if you want to tip, & have the option to say ‘No’ or chose an amount , THEN you’d tap to pay. My Medium Carmel High Rise is usually $6.47, & when i approached the window it suddenly changes to $8.47, the person did not present me with the tap machine tip options , instead it provided me with only one option on the screen & that was to pay. When I asked why it was $8. instead of $6. I was told “I don’t know, I don’t keep up with the prices”!??! This person was extremely annoyed & rude for no good reason, Red Flag 🚩 So After requesting and speaking with a manager, it was discovered that there was a tip that I applied to the order (which I didn’t), & she offered to reverse the charge but I said no it’s ok, but on my way home I remembered this same person doing this to me before at this same location in the drive thru window because this person was very rude at THAT time as well when I questioned the upcharge , & that particular time I drove off and didn't say anything, I feel like this is a secret ongoing scam for this person, so that made me feel that I needed to report it this time & alert others on this potential scam. I called & spoke with a different manager who was very nice & genuinely concerned about this matter so I appreciate how this was handled by both managers. People Please Beware because this maybe happening to others who are innocently unaware of what is happening. Since when are we stealing Tips!!??
The cold turtle mocha did not have whipped cream or crunchy things on top like the picture.
Service: 4
Love this place and it's always consistent.
Atmosphere: 5
Food: 5
Service: 5
Great service, very friends and professional. My drink was made just right! The second drink was just okay my mom said.
Atmosphere: 5
Food: 4
Service: 5
Staff was very friendly and helpful. I hadn't been to this location before, it was enjoyable and the drinks were excellent
Great coffee and excellent customer service! If you can afford it, totally give it a shot! Delicious way to wake up!
Atmosphere: 5
Food: 5
Service: 5
Give you your coffee and then it starts
Leaking
Scones are ABSOLUTELY AMAZING! Best I've had since I was a child. WOW WOW WOW
Atmosphere: 5
Food: 5
Service: 5
Delicious coffeeeee
Atmosphere: 5
Food: 5
Service: 5
I ordered online and walked up to the window. My order was filled promptly and staff were great. Thanks ‘Bou!
Rep seemed to have some attitude after I asked for a sleeve to go with my cold drinks.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Turtle Mocha, Mint Condition Mocha Cooler, Turtle Mocha Caribou Cooler Blended Beverage, Caramel High Rise
Restaurantji Recommends
Quick and gets my order right 100%.
Atmosphere: 5
Food: 5
Service: 5
Your entire business should've closed in May 2024 when you mass terminated every single employee and 'replaced them with commuters'
Atmosphere: 1
Food: 3
Service: 1
Just a cup of coffee
Atmosphere: 5
Service: 5
tasty carmel latte on a whim in Fridley drive thru!!
Service: 4
Paying with ApplePay ? Please Beware ! Potential Drive through Scam by particular worker !!! This one particular staff has done this before & I had totally forgot. So if you use Apple Pay (drive thru) be on alert , they use a tap machine & the first question on the machine usually asks if you want to tip, & have the option to say ‘No’ or chose an amount , THEN you’d tap to pay. My Medium Carmel High Rise is usually $6.47, & when i approached the window it suddenly changes to $8.47, the person did not present me with the tap machine tip options , instead it provided me with only one option on the screen & that was to pay. When I asked why it was $8. instead of $6. I was told “I don’t know, I don’t keep up with the prices”!??! This person was extremely annoyed & rude for no good reason, Red Flag 🚩 So After requesting and speaking with a manager, it was discovered that there was a tip that I applied to the order (which I didn’t), & she offered to reverse the charge but I said no it’s ok, but on my way home I remembered this same person doing this to me before at this same location in the drive thru window because this person was very rude at THAT time as well when I questioned the upcharge , & that particular time I drove off and didn't say anything, I feel like this is a secret ongoing scam for this person, so that made me feel that I needed to report it this time & alert others on this potential scam. I called & spoke with a different manager who was very nice & genuinely concerned about this matter so I appreciate how this was handled by both managers. People Please Beware because this maybe happening to others who are innocently unaware of what is happening. Since when are we stealing Tips!!??
Food: 5
Service: 1
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