Dairy Queen Grill & Chill

Okay, so this place for whatever reason continuously forgets my items and never makes it right.

The black dude behind the counter really doesn't care. Very unimpressed.

Same night I told him about how they forgot our gravy's. They forgot the $2 chicken strip that I ordered extra. And my six piece, so I should have gotten seven pieces. I did not.

This sucks. It's like they just don't double check anything. I could understand if this happened every once in a while, but consistently I've given away about $10 worth of extra food I've ordered and not received from them, so I don't think I'll be going back anytime soon. (( yes, those gravies were almost a dollar a piece after tax. So they add up quick.))

Food: 1

Service: 1

Great place for children groups and the price is right

Atmosphere: 5

Food: 5

Service: 5

Staff was amazing, fast service, warm food, and flavorful. 100% will be back

Atmosphere: 5

Food: 5

Service: 5

Very kind customer service there. Fridley one
Ordered Ice Cream Cake
Great selection

Atmosphere: 5

Food: 5

Service: 5

Good place too hang out they have tables outside.i feel safe in this place.

Atmosphere: 4

Food: 4

Service: 4

Nice restaurant that is extremely clean! They have a fully stocked cake and treat cooler with a nice variety of choices. Will visit this place again.

Atmosphere: 5

Food: 5

Service: 5

There is a good team at this location and very helpful with menu choices

Atmosphere: 5

Food: 5

Service: 5

Hours states drive thru open until 1030 updated by the store 1 week ago. Arrived at 10:05 and they were closed already:(

Atmosphere: 5

Food: 5

Service: 2

What an amazing cake they made for my daughter! I highly recommend this DQ!

Atmosphere: 5

Food: 5

Service: 5

Blaring aggressive evangelical Christian music. Bring earplugs. The employees are mostly good.

Update: Based on the response from DQ, I did indeed try again thinking they may have changed their loud aggressive evangelical music played in the dining room. It was a mistake as they just turned up the volume. In addition, the service was slow (understaffed), the soda machine was broken, and the toast was covered in something that I imagine was supposed to be butter, but was more like fryer grease.

Atmosphere: 1

Food: 1

Service: 1

Posted drive-thru hours are incorrect. Drive through actually closes when the store closes.

I am only writing this review for one employee

Alisha is truly a cake decorating magician! Despite my last minute calls… twice!! she was willing to take on my orders with a positive fun attitude and even accepts my theme requests. Her enthusiasm shines through every time she answers the phone, making the whole experience delightful. Beyond that, she does an absolutely fantastic job on the cakes, offering thoughtful suggestions and genuinely caring about the quality and final result. Unlike others who might just take the order, Alisha goes the extra mile to ensure perfection. Dairy Queen is lucky to have such a star on their team! Huge thanks to Alisha for making every cake special!!!!

Atmosphere: 5

Food: 5

Service: 5

They were 🔥.

Atmosphere: 5

Food: 5

Service: 5

This particular DQ location turned my negative outlook on DQs to a positive one all because of the wonderful service received. There were no complaints whatsoever which is a change dealing with DQ now days. The guy working the drive through happen to not only be friendly but he was funny and made my Brownie and Oreo Cuperfection just perfect. Presentable and PLENTYFUL to better describe it. This ice cream treat looked exactly like the ones on the TV commercial 😍. I wish more people who work the food industry cared about quality.

Went to the DQ in Fridley with my sisters, and we all ordered versions of chocolate blizzards. All of us discovered that the bottom of our blizzards were unmixed vanilla ice cream. Very disappointing.

Food: 3

Service: 2