Noodles and Company

Just awful. 55 minute wait

Colan was the young man who took care of me. He listened to my taste, I had no idea what to order! He helped me and I got the most amazing meal. I will definitely come back, but I would definitely want him to be the one to help me. amazing young man.

Atmosphere: 5

Food: 5

Service: 5

Awful. Ordered takeout and walked in when the app said our order was ready and waited by the counter for 30 more minutes. Had to ask for our drink cups. Took it home and the order was TERRIBLE. They forgot the protein, too much sauce, noodles uncooked. Never again.

Atmosphere: 1

Food: 1

Service: 1

Terrible customer service. Don’t come here unless you’d like to wait 45 minutes to get your food.

I grew up in the food industry, so I’m a harsh critic and have overly high expectations. This is probably my hundredth visit to Noodles and Company, and I always order the Penne Rosa with Parmesan-crusted chicken.

Tonight, I went to the Golden Valley location, and it was by far my best experience yet. Evelyn at the front counter did a great job and truly went above and beyond. This was the best Penne Rosa I've ever had (seriously). The entire staff—from the manager to the cooks—was friendly, professional, and had such great attitudes.

I left feeling really appreciated as a customer! If I were the area director, I would promote everyone on this staff because they are far better than any other location I've been to. Golden Valley will now be my go-to spot!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Penne Rosa

Usually I try to give people the benefit of the doubt, but this place was atrocious.

Garbage was overflowing, the bathrooms were destroyed, all of the tables were dirty, and this was all while there was only six patrons eating in the restaurant.

When the food finally came it tasted like burnt oil and dish soap. We watched one of the employees literally rinse out a pan and then wipe it with a brown dirty rag before throwing another batch of noodles to cook. Avoid this place.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Japanese Pan Noodles

Love the tortellini

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roasted Garlic Cream Tortelloni, Penne Rosa

Walked through the door and was met immediately with the smell of dirty people. Should have just turned around but didn’t. The guy who rang us up was very friendly and kind. We dined in. All the tables were dirty, but we picked the least icky one and hoped for the best. Food came out. My kid and I both got pesto pasta which should be a pretty safe bet. Noodles were chewy and undercooked. Hers had some browned chunks of something mixed in with it. Way too much sauce on the dish and everything was room temp. My kid asked “mommy, is this going to make me throw up?” We both had eaten about 2 bites and we returned our dishes and left.

Atmosphere: 1

Food: 1

Service: 3

Seemed in some type of disarray.

Atmosphere: 4

Food: 4

Service: 5

It usually takes quite some time to get ones food. They got it wrong!
Added cheese. I am lactose intolerant. The pasta is not cooked. This place is a mess.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Penne Rosa

Ruth brought us our food with a friendly smile and then circled back to ask if everything was fine.
Food was great.

Dietary restrictions: Nice to have rice noodles as gluten free option.

Atmosphere: 5

Food: 5

Service: 5

I walk in,food isn't ready but there's 4 people here and no one can. Great me or even acknowledge I'm here. Do I yell? What's wrong with children these daysm

Atmosphere: 1

Food: 1

Service: 1

Great customer service! Employee Stephen/Steven acknowledged me when I walked in even though he couldn't help me right away. My food was brought out wrong in he took care of it right away with no hesitation and apologized. General Manager Emily was great, checked on me and other customers while cleaning. Overall top tier service from these two! Just wanted to shine the light these two and acknowledge the outstanding customer service.

Atmosphere: 5

Food: 5

Service: 5

Noodles has always had solid, reliable food but the service at this location is consistently lacking. Portion sizes vary from visit to visit and if ordering carry out, check your bag before leaving because you risk leaving with the wrong food. Happened the other day again; ordered online, receipt was correct but different order packed in bag. Mistakes happen, but they seem to happen regularly at this location.

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Potstickers, Mediterranean Salad

Amazing people and even better service.....Pat and Kristie the manager really dug in and took care of a large order for us on such short notice.We've been here a few times before and Emily (another manager) was very curt and impatient with us as an entire group.Very big thank you again to Pat (dreds) and Kristie (green ponytail) for making sure that we were taken care of and that every detail was covered.?? ?

Wheelchair accessibility: Great ease of access ♿ for those in a wheelchair or trouble with stairs.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Alfredo Montamore with Parmesan-Crusted Chicken, Potstickers, Backyard BBQ Chicken Salad, Pad Thai, Japanese Pan Noodles with Marinated Steak, Japanese Pan Noodles, Kids Spaghetti & Meatballs, Zucchini Pesto with Grilled Chicken, Roasted Garlic Cream Tortelloni, Leanguini Alfredo Montamoré, Chicken & Prosciutto Tortelloni with Smoked Gouda