Pick up order, looks like someone twisted and squeezed my sandwich.
Food: 1
al singer
Picture shows protein bowl with meat cubed however it was not. Nothing was mentioned on the order page of the option to have it whole or cubed. No mayo even though it was ordered. For the price it was not worth it. Had a cold cut combo ordered with cheese and there was no cheese. Looking at the other reviews the regional manager states you can have it cubed in the special instructions. If that is the case then they should state it on the actual order page. How are you supposed to know if it is cubed or not. I know I will not order that protein bowl again. Not worth the price of $12.99. I was better off getting a footlong and just pulling the bread off.
Atmosphere: 3
Food: 1
Service: 3
Todd G
I ordered a tuna sub with 50% more tuna and this sandwich barely had tuna on it.
Atmosphere: 3
Food: 1
Service: 3
Samantha
Had a sandwich made and we got home and there was literally 2 black olives on the sandwich and two slices of cucumber… no lettuce… basically just bread. Won’t be coming here again.
Atmosphere: 1
Food: 1
Service: 1
Natalie
Sandwich looked sloppily put together. No seal on wrap, bread squished and NO CHEESE! Been ordering from this location recently and I will go elsewhere from now on.
Atmosphere: 3
Food: 2
Samantha Greener
Had a sandwich made and we got home and there was literally 2 black olives on the sandwich and two slices of cucumber… no lettuce… basically just bread. Won’t be coming here again.
Atmosphere: 1
Food: 1
Service: 1
Luke Meyer
Came into Subway today with a coupon. When I walked in I asked about the national promo for discounted fooongs being 6.99. The dude working the front end, Tony, said that he would check. He walked over to the computer and said “yes it looks like it’s still going on”. I pull my app and I don’t see it anywhere, when I asked Tony about this he said he couldn’t do anything to help and that no employees had training in how to do promos/ coupons or navigating the app. They’re apparently told it’s all through the app after I asked him if he could help figure out why I wasn’t seeing the promo. He said all we could do is make the sandwich and ring it up at the end to see if it would work. Well, I was transparent with him and said I would not be paying full price for the sandwich. At that point, he told me that he would not make me the sandwich if i didn’t intend on paying full price for it because it’s “waste”. I proceeded to question why he wouldn’t honor the price if he could see the deal was still going on. He told me that it was my fault i couldn’t see the promo and I should leave the store if i was going to “raise my voice” to him. I asked for the manager, he said he was the manager (which if it is true, is a joke!), I questioned what kind of manager doesn’t have training on these kinds of things. He said it was up to his regional manager and no supervisors anywhere has had any training on these sorts of thing… (must be new?!) Then he told me to leave the store, not to come back and that I should take my business elsewhere. As I’m getting into my car, I call the store and get an employee Sonya (who so graciously spelt her name for me on the phone) and ask for corporate phone number and name of regional manager or contact info. immediately I could hear the other guy Tony in the background telling Sonya to just hang up on me and not to give me any info because he had just had a bad interaction with me in the lobby just minutes prior. Sonya then tells me she can’t give me any info out whatsoever and ends up hanging up on me while I could hear Tony in the background. Shortly after as I’m typing this review Tony walks out with his kids who were sitting in the lobby during this whole interaction more than likely eating free food as he was more concerned with getting off his shift in time and potentially wasting my unordered footlong than putting the customer first.
Sandwich looked sloppily put together. No seal on wrap, bread squished and NO CHEESE! Been ordering from this location recently and I will go elsewhere from now on.
Atmosphere: 3
Food: 2
Gene Long
I ordered a Steak Protien bowi. The bowl was less than 1/2 full. Very little steak. I've ordered these many times in the past. Price has increased dramatically and amount of food has decreased dramatically. There was only one other customer in the shop. The employee took twice as long to explain why he couldn't cut up the tomatoes as it would have taken him to cut up the tomatoes . The place was a pit. Dirty booths floor was littered with trash. My last visit to his place. You've lost my business. To expensive, bad service
We went to Subway in the service was good the server who made the sandwiches was named Anthony very polite and very cheerful voice asked about everything you want cookies or anything like that and then bake the sandwiches just perfect there should be more servers like
Atmosphere: 5
Food: 5
Service: 5
Diana Ponce
Thank you ? to all the STAFF who worked on Sunday April 28th Specially The lady who was very generous! Her beautiful gesture fed 2 starving people in the afternoon. Bless your heart ❤️??????
Parking: Free parking, Big space Free parking
Kid-friendliness: Definitely ? Kid friendly
Atmosphere: 5
Food: 5
Service: 5
Becky Stewart
Door states open at 9, open sign lit, door unlocked … but when I walked in at 10:53 was told they weren’t open. When I asked when they would be he said a few minutes but made no offer to help. Will stick with the one down the road that has much better service.
Service: 1
Jasmine Rose
Really poorly made to the point where I couldn't even see the bacon on it. When I went to call, the employee was just straight up rude. Never ordering from this store again. I can get better sandwiches from Jersey Mikes or Jimmy Johns that's how sad this sandwich was. Hope GM deals with employees with piss poor attitudes over the phone, because you're going to lose business now.
Carmen Evans
Husband went in tonight was out of all the bread except Italian herb and flatbread. Staff was extremely rude and had issues answering simple
Pick up order, looks like someone twisted and squeezed my sandwich.
Food: 1
Picture shows protein bowl with meat cubed however it was not. Nothing was mentioned on the order page of the option to have it whole or cubed. No mayo even though it was ordered. For the price it was not worth it. Had a cold cut combo ordered with cheese and there was no cheese. Looking at the other reviews the regional manager states you can have it cubed in the special instructions. If that is the case then they should state it on the actual order page. How are you supposed to know if it is cubed or not. I know I will not order that protein bowl again. Not worth the price of $12.99. I was better off getting a footlong and just pulling the bread off.
Atmosphere: 3
Food: 1
Service: 3
I ordered a tuna sub with 50% more tuna and this sandwich barely had tuna on it.
Atmosphere: 3
Food: 1
Service: 3
Had a sandwich made and we got home and there was literally 2 black olives on the sandwich and two slices of cucumber… no lettuce… basically just bread. Won’t be coming here again.
Atmosphere: 1
Food: 1
Service: 1
Sandwich looked sloppily put together. No seal on wrap, bread squished and NO CHEESE! Been ordering from this location recently and I will go elsewhere from now on.
Atmosphere: 3
Food: 2
Had a sandwich made and we got home and there was literally 2 black olives on the sandwich and two slices of cucumber… no lettuce… basically just bread. Won’t be coming here again.
Atmosphere: 1
Food: 1
Service: 1
Came into Subway today with a coupon. When I walked in I asked about the national promo for discounted fooongs being 6.99. The dude working the front end, Tony, said that he would check. He walked over to the computer and said “yes it looks like it’s still going on”. I pull my app and I don’t see it anywhere, when I asked Tony about this he said he couldn’t do anything to help and that no employees had training in how to do promos/ coupons or navigating the app. They’re apparently told it’s all through the app after I asked him if he could help figure out why I wasn’t seeing the promo. He said all we could do is make the sandwich and ring it up at the end to see if it would work. Well, I was transparent with him and said I would not be paying full price for the sandwich. At that point, he told me that he would not make me the sandwich if i didn’t intend on paying full price for it because it’s “waste”. I proceeded to question why he wouldn’t honor the price if he could see the deal was still going on. He told me that it was my fault i couldn’t see the promo and I should leave the store if i was going to “raise my voice” to him. I asked for the manager, he said he was the manager (which if it is true, is a joke!), I questioned what kind of manager doesn’t have training on these kinds of things. He said it was up to his regional manager and no supervisors anywhere has had any training on these sorts of thing… (must be new?!) Then he told me to leave the store, not to come back and that I should take my business elsewhere. As I’m getting into my car, I call the store and get an employee Sonya (who so graciously spelt her name for me on the phone) and ask for corporate phone number and name of regional manager or contact info. immediately I could hear the other guy Tony in the background telling Sonya to just hang up on me and not to give me any info because he had just had a bad interaction with me in the lobby just minutes prior. Sonya then tells me she can’t give me any info out whatsoever and ends up hanging up on me while I could hear Tony in the background. Shortly after as I’m typing this review Tony walks out with his kids who were sitting in the lobby during this whole interaction more than likely eating free food as he was more concerned with getting off his shift in time and potentially wasting my unordered footlong than putting the customer first.
Terrible customer service, terrible management, worst subway experience I’ve ever had, hands down.
Atmosphere: 1
Food: 1
Service: 1
Sandwich looked sloppily put together. No seal on wrap, bread squished and NO CHEESE! Been ordering from this location recently and I will go elsewhere from now on.
Atmosphere: 3
Food: 2
I ordered a Steak Protien bowi. The bowl was less than 1/2 full. Very little steak.
I've ordered these many times in the past. Price has increased dramatically and amount of food has decreased dramatically.
There was only one other customer in the shop. The employee took twice as long to explain why he couldn't cut up the tomatoes as it would have taken him to cut up the tomatoes .
The place was a pit. Dirty booths floor was littered with trash.
My last visit to his place. You've lost my business. To expensive, bad service
Atmosphere: 2
Food: 2
Service: 1
my 1 foot cookie was 3 and a half inches
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
We went to Subway in the service was good the server who made the sandwiches was named Anthony very polite and very cheerful voice asked about everything you want cookies or anything like that and then bake the sandwiches just perfect there should be more servers like
Atmosphere: 5
Food: 5
Service: 5
Thank you ? to all the STAFF who worked on Sunday April 28th
Specially
The lady who was very generous!
Her beautiful gesture fed 2 starving people in the afternoon.
Bless your heart ❤️??????
Parking: Free parking,
Big space
Free parking
Kid-friendliness: Definitely ? Kid friendly
Atmosphere: 5
Food: 5
Service: 5
Door states open at 9, open sign lit, door unlocked … but when I walked in at 10:53 was told they weren’t open. When I asked when they would be he said a few minutes but made no offer to help. Will stick with the one down the road that has much better service.
Service: 1
Really poorly made to the point where I couldn't even see the bacon on it. When I went to call, the employee was just straight up rude. Never ordering from this store again. I can get better sandwiches from Jersey Mikes or Jimmy Johns that's how sad this sandwich was. Hope GM deals with employees with piss poor attitudes over the phone, because you're going to lose business now.
Husband went in tonight was out of all the bread except Italian herb and flatbread. Staff was extremely rude and had issues answering simple
Atmosphere: 3
Food: 3
Service: 1
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