I finally made the cut! I got the text at night, had the ice cream in the cart and watched the clock countdown until I could place (and pay for) my order. I arrived just before the drop time. There was a long line but it moved quickly. The ice cream was excellent quality. I am glad that I found out about this from local music icon, Dessa.
Steven Kane
The best ice cream there is.
Doug \u0026 Beth Milbrath
Fun, creative concept, and WORTHY of the fun!! The creative weekly flavors make eating this extraordinarily delicious ice cream the best part of the FULL experience!! All the way from being excited for the “drop” on Thursday nights to pick-up to the spoons in hand when we walk in the door for the initial taste test (or three). This is hands down Ice (S)Ceam at it’s best.
Kelsey
I tried this place a handful of times about a year ago. The ice cream is good, though a bit pricey, but the lack of customer service really turned me off.
On my first visit, I waited in line for about 20 to 25 minutes, past the pickup window I had selected. On my second visit, I arrived two minutes late due to terrible traffic from across town and missed my pickup window. I asked for a refund, but the owner told me to come back to pick it up and refused to issue one. At the time, there was no mention of this policy on their website. I understand that I was late, but considering my previous experience of waiting beyond the scheduled time, a little flexibility would have gone a long way. This policy has been added to their website since, which is a step in the right direction. The whole interaction left a bad taste in my mouth and I haven’t been back since.
As a side note, I think this business model (no store front and scheduled pickup times) worked well during Covid, but it’s quite inconvenient now for everyone but the business owner.
Amanda Lantz
The ice cream is phenomenal and the pick up line is super quick
Jaci Krandel
Delicious ice cream but you have to be quick or you will miss out on these imaginative yummy treats!
Sarah Prentice-Mott
I don’t have any gripes about the ice cream, which is tasty. I do however have a huge gripe about the business practice and customer service. The shop does weekly pickups for a few windows of time. With my last order, I was not able to make any of the pickup times as my car was in the shop. I reached out to ask for a refund and initially did not get a response. Then I asked again and I was told they’d simply give me an extra pint with my next order. I reminded them that I had paid for four total pints in the order I couldn’t pick up. They never responded or issued any refund. Save your money and make ice cream at home instead!
kfmckay1991
This ice cream is amazing, I now order once a week
Ben W
Had it one time and am hooked. Super good!
Sara Westberg
We had A-Z cater our wedding on 10/25/2024! Everyone raved about the flavors and it was so special to have ice cream as our dessert as we went on a million ice cream dates throughout our 5 years dating! Not to mention A-Z was prompt on replying to emails, was an affordable individual dessert, and many of our guests thought it was fun that the owner scooped our ice cream! Couldn’t say enough good things about A-Z!
We had A to Z ice cream cater our wedding and it was a DREAM! They let us create our own custom flavors, packaged them in individual containers, and came to the wedding to hand them out to our guests. It was easily the highlight of the night as everyone was obsessed with the ice cream and the flavors! Zach was so wonderful to work with, patient, flexible and so kind. We love their ice cream so it was so special to us to have them there on the big day.
Atmosphere: 5
Food: 5
Service: 5
Zach Martin
Kind of pricey for 1 pint, but it's a unique experience.
Atmosphere: 5
Food: 5
Service: 5
Sara Ines Garcia
This became a game for me. Waiting for the flavor every week for trying it or giving it to a person that you know would love it!
Not just the concept is unique, but the ice cream itself is really good.
My favorite so far was the pumpkin flavor back in 2023 ? but it is so tricky to pick once you try them.
Atmosphere: 5
Food: 5
Service: 5
Nick Miller
Horrible concept! You can't even go to this store and get ice cream. You have to order it ahead of time and pick up during a certain time slot. If that is the case put it in a warehouse and not a storefront and save peoples time or at least advertise it that way on all maps! Thank you!
I finally made the cut! I got the text at night, had the ice cream in the cart and watched the clock countdown until I could place (and pay for) my order. I arrived just before the drop time. There was a long line but it moved quickly. The ice cream was excellent quality. I am glad that I found out about this from local music icon, Dessa.
The best ice cream there is.
Fun, creative concept, and WORTHY of the fun!! The creative weekly flavors make eating this extraordinarily delicious ice cream the best part of the FULL experience!! All the way from being excited for the “drop” on Thursday nights to pick-up to the spoons in hand when we walk in the door for the initial taste test (or three). This is hands down Ice (S)Ceam at it’s best.
I tried this place a handful of times about a year ago. The ice cream is good, though a bit pricey, but the lack of customer service really turned me off.
On my first visit, I waited in line for about 20 to 25 minutes, past the pickup window I had selected. On my second visit, I arrived two minutes late due to terrible traffic from across town and missed my pickup window. I asked for a refund, but the owner told me to come back to pick it up and refused to issue one. At the time, there was no mention of this policy on their website. I understand that I was late, but considering my previous experience of waiting beyond the scheduled time, a little flexibility would have gone a long way. This policy has been added to their website since, which is a step in the right direction. The whole interaction left a bad taste in my mouth and I haven’t been back since.
As a side note, I think this business model (no store front and scheduled pickup times) worked well during Covid, but it’s quite inconvenient now for everyone but the business owner.
The ice cream is phenomenal and the pick up line is super quick
Delicious ice cream but you have to be quick or you will miss out on these imaginative yummy treats!
I don’t have any gripes about the ice cream, which is tasty. I do however have a huge gripe about the business practice and customer service. The shop does weekly pickups for a few windows of time. With my last order, I was not able to make any of the pickup times as my car was in the shop. I reached out to ask for a refund and initially did not get a response. Then I asked again and I was told they’d simply give me an extra pint with my next order. I reminded them that I had paid for four total pints in the order I couldn’t pick up. They never responded or issued any refund.
Save your money and make ice cream at home instead!
This ice cream is amazing, I now order once a week
Had it one time and am hooked. Super good!
We had A-Z cater our wedding on 10/25/2024! Everyone raved about the flavors and it was so special to have ice cream as our dessert as we went on a million ice cream dates throughout our 5 years dating! Not to mention A-Z was prompt on replying to emails, was an affordable individual dessert, and many of our guests thought it was fun that the owner scooped our ice cream! Couldn’t say enough good things about A-Z!
Restaurantji Recommends
Cannot go wrong with any flavor Zach makes here.
We had A to Z ice cream cater our wedding and it was a DREAM! They let us create our own custom flavors, packaged them in individual containers, and came to the wedding to hand them out to our guests. It was easily the highlight of the night as everyone was obsessed with the ice cream and the flavors! Zach was so wonderful to work with, patient, flexible and so kind. We love their ice cream so it was so special to us to have them there on the big day.
Atmosphere: 5
Food: 5
Service: 5
Kind of pricey for 1 pint, but it's a unique experience.
Atmosphere: 5
Food: 5
Service: 5
This became a game for me. Waiting for the flavor every week for trying it or giving it to a person that you know would love it!
Not just the concept is unique, but the ice cream itself is really good.
My favorite so far was the pumpkin flavor back in 2023 ? but it is so tricky to pick once you try them.
Atmosphere: 5
Food: 5
Service: 5
Horrible concept! You can't even go to this store and get ice cream. You have to order it ahead of time and pick up during a certain time slot. If that is the case put it in a warehouse and not a storefront and save peoples time or at least advertise it that way on all maps! Thank you!
Atmosphere: 1
Service: 1
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