Lettuce tasted off, just did not taste hownit usually does. I have gotten the same cold cut sandwich for 20+ years and something was not good. My kids sandwich didnt taste right either. I have never had anything close happen like this before so not sure if it was a bad batch of lettuce that threw it off like it did or whah
Atmosphere: 5
Food: 1
Service: 5
Mark Melvin
Always friendly, always good service.
Atmosphere: 5
Food: 5
Service: 5
anthonie Mertes
If Lucy is there, you're in good hands. She makes the best sandwiches and makes sure it's done right, which makes all the difference and is hard to find these days!
Food: 5
Service: 5
Toddd Barker
I love this subway I was taking a look at the reviews and I would like to put my opinion in on two of the recent ones I have saw as I was there that day to me personally I didn’t see any of it as bullying to me it seem as though the girl (sahar she was only defending her and I someone who comes here a lot that girl is nothing but nice to people never once have I seen here make issues with her other coworkers people honestly just like to take things out of proportion so don’t believe everything you see I still love this subway never had any issues:)
Anne Burden
I came in it was pretty busy as usual me and my son where trying to get sandwiches I mean it was calm at first but when it got to my sons turn this young man who was making my kids sub was being quiet aggressive like almost demanding him to hurry up which I didn’t like but when we got up to the register this lovely lady had offer my son a free cookie which was very nice in all I understand people can get frustrated but don’t take it out on people
John Pork
If I could give. a 10 star I would I would just like to personally thank sahar and Alyssa they where having some issues with there bread and I totally understand you can run out of bread I’ve been there before but these ladies still did a wonderful job even with the lack of bread gave other solutions thank you sahar and Alyssa keep up the amazing work
Atmosphere: 5
Food: 5
Service: 5
Alexis Loth
I have been here a few times. There is an employee there that is rude to her other coworkers, her name is sahar? I believe! In front of myself and a couple other customers made another employee cry and bullied her basically. - management needs to get this taken care of. I honestly believe the work place shouldn’t be for bullying and treating employees and hire ups rudely in front of customers. It makes people not want to come back, and their experience not the greatest. I don’t remember the girls name she bullied and was rude to talking back. I feel bad for this girl. (Bullying isn’t okay)!!! Also, being rude to a girl named Alyssa, I believe as well was asked her the girls name with an s today to help customers when I walked in today, she refused and I believe she was taking bread out for fresh bread…… this is not an good working environment, felt like there wasn’t much help while another worker was busy doing what they needed to do for some of us to have bread. Honestly I walked out. This is very disappointing for myself because I like subway, and now I feel like I won’t come back to see this again. If I do come back and this happens again I will be messaging corporate to handle to manager and this rude employee as well.
Atmosphere: 1
Food: 4
Service: 1
Jacob Webler
Outstanding work Alyssa and sahar best subs every
Atmosphere: 5
Food: 5
Service: 5
Jane Appleton
I just went to this subway and was shocked at the behavior of some of the staff. When I walked in there was. A woman that had raised her voice at another worker and reduced this sweet young girl to tears! I didn’t get a very good look at the disrespectful woman’s name as my eyes aren’t what they used to be but I think it might have said Sahara.
I found it to be completely unacceptable and NOT what subway used to represent. I spoke to the girl afterwards and she was very emotional. Subway, DO BETTER WITH HIRING GOOD PEOPLE!
Atmosphere: 1
Food: 4
Service: 3
Sam Worwa
Best subway in the state! Sahar & Alyssa do great work!
Sahar and Lacey went above and beyond to make our dinning experience during a time there systems were down. Will deff be coming back, great job ladies !!!
Atmosphere: 5
Food: 5
Service: 5
Muhammad Touqeer
very nice 👍
Atmosphere: 5
Food: 5
Service: 5
Kevin Hathaway
We ordered a cookie platter for a graduation. The quality of service was outstanding from start to finish. Big shoutout to Sahara H! Way to go! The quality of the cookies was excellent and, needless to say, they were devoured quickly! Many thanks.
Atmosphere: 5
Food: 5
Service: 5
Jasmine Henning
I had a fantastic experience at the Subway in Hugo tonight! I was warmly greeted with a smile as I walked in, and the lobby was clean and inviting. Alyssa assisted me with my order and was absolutely wonderful—sweet, professional, timely, and neat. She truly made the visit memorable. Employees like her are the reason I’ll definitely be coming back.
10/10 would recommend stopping by this location!
Atmosphere: 5
Food: 5
Service: 5
M S
To day 06/04/2025 the time was 8:40 pm me and my 3 kids want in .one of the employees she is mopping The floor and The other one I think her name is Alyssa .The employee that helped me was rude to me and my kids she wasn’t even helping us. She was just staring at us as in a bad way and she asked the other employee that what she’s mopping and she just came to help us and then checking out time and Alyssa just came and check out me I was waiting to get my receipt and then I asked the other employee and she just came by and give me my receipt from garbage with apologies.Alyssa If you don't like customer service, or don't want to make sandwiches, don't work at subway. If you get mad at a customer for ordering food at a restaurant and you have to make it, consider alternative employment, such as not working at all.
Lettuce tasted off, just did not taste hownit usually does. I have gotten the same cold cut sandwich for 20+ years and something was not good. My kids sandwich didnt taste right either. I have never had anything close happen like this before so not sure if it was a bad batch of lettuce that threw it off like it did or whah
Atmosphere: 5
Food: 1
Service: 5
Always friendly, always good service.
Atmosphere: 5
Food: 5
Service: 5
If Lucy is there, you're in good hands. She makes the best sandwiches and makes sure it's done right, which makes all the difference and is hard to find these days!
Food: 5
Service: 5
I love this subway I was taking a look at the reviews and I would like to put my opinion in on two of the recent ones I have saw as I was there that day to me personally I didn’t see any of it as bullying to me it seem as though the girl (sahar she was only defending her and I someone who comes here a lot that girl is nothing but nice to people never once have I seen here make issues with her other coworkers people honestly just like to take things out of proportion so don’t believe everything you see I still love this subway never had any issues:)
I came in it was pretty busy as usual me and my son where trying to get sandwiches I mean it was calm at first but when it got to my sons turn this young man who was making my kids sub was being quiet aggressive like almost demanding him to hurry up which I didn’t like but when we got up to the register this lovely lady had offer my son a free cookie which was very nice in all I understand people can get frustrated but don’t take it out on people
If I could give. a 10 star I would I would just like to personally thank sahar and Alyssa they where having some issues with there bread and I totally understand you can run out of bread I’ve been there before but these ladies still did a wonderful job even with the lack of bread gave other solutions thank you sahar and Alyssa keep up the amazing work
Atmosphere: 5
Food: 5
Service: 5
I have been here a few times. There is an employee there that is rude to her other coworkers, her name is sahar? I believe! In front of myself and a couple other customers made another employee cry and bullied her basically. - management needs to get this taken care of. I honestly believe the work place shouldn’t be for bullying and treating employees and hire ups rudely in front of customers. It makes people not want to come back, and their experience not the greatest. I don’t remember the girls name she bullied and was rude to talking back. I feel bad for this girl. (Bullying isn’t okay)!!! Also, being rude to a girl named Alyssa, I believe as well was asked her the girls name with an s today to help customers when I walked in today, she refused and I believe she was taking bread out for fresh bread…… this is not an good working environment, felt like there wasn’t much help while another worker was busy doing what they needed to do for some of us to have bread. Honestly I walked out. This is very disappointing for myself because I like subway, and now I feel like I won’t come back to see this again. If I do come back and this happens again I will be messaging corporate to handle to manager and this rude employee as well.
Atmosphere: 1
Food: 4
Service: 1
Outstanding work Alyssa and sahar best subs every
Atmosphere: 5
Food: 5
Service: 5
I just went to this subway and was shocked at the behavior of some of the staff. When I walked in there was. A woman that had raised her voice at another worker and reduced this sweet young girl to tears! I didn’t get a very good look at the disrespectful woman’s name as my eyes aren’t what they used to be but I think it might have said Sahara.
I found it to be completely unacceptable and NOT what subway used to represent. I spoke to the girl afterwards and she was very emotional. Subway, DO BETTER WITH HIRING GOOD PEOPLE!
Atmosphere: 1
Food: 4
Service: 3
Best subway in the state! Sahar & Alyssa do great work!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Sahar and Lacey went above and beyond to make our dinning experience during a time there systems were down. Will deff be coming back, great job ladies !!!
Atmosphere: 5
Food: 5
Service: 5
very nice 👍
Atmosphere: 5
Food: 5
Service: 5
We ordered a cookie platter for a graduation. The quality of service was outstanding from start to finish. Big shoutout to Sahara H! Way to go! The quality of the cookies was excellent and, needless to say, they were devoured quickly! Many thanks.
Atmosphere: 5
Food: 5
Service: 5
I had a fantastic experience at the Subway in Hugo tonight! I was warmly greeted with a smile as I walked in, and the lobby was clean and inviting. Alyssa assisted me with my order and was absolutely wonderful—sweet, professional, timely, and neat. She truly made the visit memorable. Employees like her are the reason I’ll definitely be coming back.
10/10 would recommend stopping by this location!
Atmosphere: 5
Food: 5
Service: 5
To day 06/04/2025 the time was 8:40 pm me and my 3 kids want in .one of the employees she is mopping The floor and The other one I think her name is Alyssa .The employee that helped me was rude to me and my kids she wasn’t even helping us. She was just staring at us as in a bad way and she asked the other employee that what she’s mopping and she just came to help us and then checking out time and Alyssa just came and check out me I was waiting to get my receipt and then I asked the other employee and she just came by and give me my receipt from garbage with apologies.Alyssa If you don't like customer service, or don't want to make sandwiches, don't work at subway. If you get mad at a customer for ordering food at a restaurant and you have to make it, consider alternative employment, such as not working at all.
Atmosphere: 1
Food: 4
Service: 1
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