We made a special trip out of our way to try Smokin Java and they lived up to the hype! Greeted by the friendliest people, all our questions quickly answered, recommendations given and the service was amazing! The food is some of the best we've ever had! Kudos to all of you! You definitely need to stop and dine here!
Atmosphere: 5
Food: 5
Service: 5
Mary Gregware
Smokin Java catered our JHS class of 1970 reunion last weekend. The food was beyond delicious ( pulled pork sandwiches, cold slaw and baked beans) plus the dessert bars were amazing. The entire class thanks you!
Atmosphere: 5
Food: 5
Service: 5
Chris Nelson
Small town coffee shop. Totally worth the short detour off of 90 (5 minutes). Lattes and waffles were delicious!
Atmosphere: 5
Food: 5
Service: 5
Shawn Shoen
Great Food! Excellent coffee! Well worth coming to Jackson!
Atmosphere: 5
Food: 5
Service: 5
Mason McNickle
Coffee quality and selection or outstanding. Food is very fresh and made to order. I would love to buy one of their house coffee mugs!
Atmosphere: 5
Food: 5
Service: 5
Katie Schoenecker
Delicious, fast, friendly, clean.
Atmosphere: 5
Food: 5
Service: 5
Geoff Osterberg
It might be the only place in town to get some good food
Atmosphere: 5
Food: 5
Service: 5
Tracy Skrove
Great place to relax over coffee or meet with friends.
Atmosphere: 5
Food: 5
Service: 5
Dan Margritz
Good experience- food and drinks were good. One downside was that we didn't know the food on Saturdays is only breakfast food until we were ordering.
Atmosphere: 5
Food: 4
Service: 4
Allyson Lang
Cute little shop! I was able to surprise the lady behind me who was also from out of town with lunch!!
Atmosphere: 5
Food: 5
Service: 5
Alizabeth English
I visited Jackson recently to spend time with family, and we stopped by this coffee shop every day for four days. Unfortunately, the service was consistently underwhelming.
To share today’s experience which is not far off from any other day, the young woman taking orders was noticeably unfriendly and made it clear she had no interest in providing a positive customer experience whatsoever.
Yesterday, we ordered the burrito with smoked brisket, but it didn’t contain any brisket at all—it seemed like we were given the wrong item. When we politely mentioned it the next day (which also happened to be my birthday), the cashier dismissively responded that the filling was “all mixed together,” without offering an apology or solution.
To make matters worse, she got our coffee order wrong. Although she corrected it at the register, she didn’t communicate the changes to the barista and didn’t rewrite it on the counter for him. (The barista seems to be extremely busy and I can understand he is managing the chaos of everyone’s orders on his own but the horrible attitude every day truly changes the atmosphere of the shop). When I tried to clarify the issue, apologizing over and over again for their mistake, she looked at me with a blank face - which was very weird, and the barista took over arguing he made the right order, and still the young woman had a blank face and did not say a word - I left my coffee on the counter and walked away very uncomfortable knowing they were frustrated and busy. I sat down for a few minutes. I awkwardly had to ask again if they were making the drink, and I was told they had other orders to take care of first, and I ended up waiting over five more minutes for the correct drink.
Overall, the experience was uncomfortable and disappointing which is unfortunate because we love our ice coffee treats when we get together and especially this visit because it is my birthday and our last morning together during my visit.
Atmosphere: 2
Food: 2
Service: 2
Mary Kummrow
they always do an amazing job. their food is to die for.
madison
If you’re a person of color be wary of this place. I went in there was a line but everyone in front of me were being treated with urgency and kindness but when it was my turn the person taking my order left the order station to tend to other customers leaving me to wait even longer after waiting in a long line. Then when she finally came back to take my order she had a smug attitude towards me and didnt smile at me or give me the same warm kindness that she gave to other customers (white customers) i didn’t feel welcomed there at all. i ordered one thing one drink i paid and waited for 10 minutes maybe more for my drink i was watching them give orders to people who came in behind me and ordered more things than i had they had zero sense of urgency towards me i was the only person of color there and felt completely disregarded due to me looking different. My drink was rushed through and not properly made and it was made incorrectly. I hope fellow people of color stay cautious of this place
Atmosphere: 5
Food: 1
Service: 1
Calla Bjorklund Jarvie
Cute little place - very friendly service. I only got coffee, and my mocha wasn't my favorite, but that wouldn't prevent me from going back and trying the food.
Service: 5
Emma Waschbusch
This was a great cafe while visiting in Jackson! We went here for lunch on their Pie Friday and it was a wonderful surprise! The strawberry pie was the best I’ve ever had and their pulled pork with mac n cheese was out of this world. Will definitely be going back!
We made a special trip out of our way to try Smokin Java and they lived up to the hype! Greeted by the friendliest people, all our questions quickly answered, recommendations given and the service was amazing! The food is some of the best we've ever had! Kudos to all of you! You definitely need to stop and dine here!
Atmosphere: 5
Food: 5
Service: 5
Smokin Java catered our JHS class of 1970 reunion last weekend. The food was beyond delicious ( pulled pork sandwiches, cold slaw and baked beans) plus the dessert bars were amazing. The entire class thanks you!
Atmosphere: 5
Food: 5
Service: 5
Small town coffee shop. Totally worth the short detour off of 90 (5 minutes). Lattes and waffles were delicious!
Atmosphere: 5
Food: 5
Service: 5
Great Food! Excellent coffee! Well worth coming to Jackson!
Atmosphere: 5
Food: 5
Service: 5
Coffee quality and selection or outstanding. Food is very fresh and made to order. I would love to buy one of their house coffee mugs!
Atmosphere: 5
Food: 5
Service: 5
Delicious, fast, friendly, clean.
Atmosphere: 5
Food: 5
Service: 5
It might be the only place in town to get some good food
Atmosphere: 5
Food: 5
Service: 5
Great place to relax over coffee or meet with friends.
Atmosphere: 5
Food: 5
Service: 5
Good experience- food and drinks were good. One downside was that we didn't know the food on Saturdays is only breakfast food until we were ordering.
Atmosphere: 5
Food: 4
Service: 4
Cute little shop! I was able to surprise the lady behind me who was also from out of town with lunch!!
Atmosphere: 5
Food: 5
Service: 5
I visited Jackson recently to spend time with family, and we stopped by this coffee shop every day for four days. Unfortunately, the service was consistently underwhelming.
To share today’s experience which is not far off from any other day, the young woman taking orders was noticeably unfriendly and made it clear she had no interest in providing a positive customer experience whatsoever.
Yesterday, we ordered the burrito with smoked brisket, but it didn’t contain any brisket at all—it seemed like we were given the wrong item. When we politely mentioned it the next day (which also happened to be my birthday), the cashier dismissively responded that the filling was “all mixed together,” without offering an apology or solution.
To make matters worse, she got our coffee order wrong. Although she corrected it at the register, she didn’t communicate the changes to the barista and didn’t rewrite it on the counter for him. (The barista seems to be extremely busy and I can understand he is managing the chaos of everyone’s orders on his own but the horrible attitude every day truly changes the atmosphere of the shop).
When I tried to clarify the issue, apologizing over and over again for their mistake, she looked at me with a blank face - which was very weird, and the barista took over arguing he made the right order, and still the young woman had a blank face and did not say a word - I left my coffee on the counter and walked away very uncomfortable knowing they were frustrated and busy. I sat down for a few minutes. I awkwardly had to ask again if they were making the drink, and I was told they had other orders to take care of first, and I ended up waiting over five more minutes for the correct drink.
Overall, the experience was uncomfortable and disappointing which is unfortunate because we love our ice coffee treats when we get together and especially this visit because it is my birthday and our last morning together during my visit.
Atmosphere: 2
Food: 2
Service: 2
they always do an amazing job. their food is to die for.
If you’re a person of color be wary of this place. I went in there was a line but everyone in front of me were being treated with urgency and kindness but when it was my turn the person taking my order left the order station to tend to other customers leaving me to wait even longer after waiting in a long line. Then when she finally came back to take my order she had a smug attitude towards me and didnt smile at me or give me the same warm kindness that she gave to other customers (white customers) i didn’t feel welcomed there at all. i ordered one thing one drink i paid and waited for 10 minutes maybe more for my drink i was watching them give orders to people who came in behind me and ordered more things than i had they had zero sense of urgency towards me i was the only person of color there and felt completely disregarded due to me looking different. My drink was rushed through and not properly made and it was made incorrectly. I hope fellow people of color stay cautious of this place
Atmosphere: 5
Food: 1
Service: 1
Cute little place - very friendly service. I only got coffee, and my mocha wasn't my favorite, but that wouldn't prevent me from going back and trying the food.
Service: 5
This was a great cafe while visiting in Jackson! We went here for lunch on their Pie Friday and it was a wonderful surprise! The strawberry pie was the best I’ve ever had and their pulled pork with mac n cheese was out of this world. Will definitely be going back!
Atmosphere: 5
Food: 5
Service: 5
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