The drive thru girl was so rude. Do they not train their people? How is that customer service?
Service: 1
Papa Beer
Ordered 25 ct Munchkins in the Drive thru, I said assorted/mixed, i checked the box and it looked good. Went home and found out only 5 of those on top are the only ones assorted. The rest? (20pcs) they are all the same, and of course, the plain boring flavor that nobody ever orders. I love dunkin but not this branch!
Nati Brandt
Ordered black coffee, and penute donuts. Delicious combo.
Atmosphere: 3
Food: 3
Service: 3
Eric Woodruff
Shop was very busy and the staff was exceptional. Donut was better than my past DD experience at other locations.
Atmosphere: 5
Food: 5
Service: 5
isaacuniforms
I went through drive through this morning on my way to work, order $6 meal deal and some donuts. I got to work, only to find out there was no hash brown in the bag. I called the store to report this, a guy with accent was very rude
Atmosphere: 3
Food: 3
Service: 2
Ashlan Baccam
Waited so long in the drive thru, ordered a macchiato and tasted disgusting, just straight water and no flavor very disappointed.
Vyacheslav Lopin
Staff was very helpful and friendly even right before closing.
Atmosphere: 5
Food: 5
Service: 5
Dori
Love this place. Ice cream on a hot day. Love the flavors!
Atmosphere: 5
Food: 5
Service: 4
Brenna Bross
I went through the drive through this afternoon ordering an iced hazelnut latte. This is what I was handed. It’s pure milk. Not a single drop of espresso in it. Disgusting. For $7.
We went through the drive-thru and had a mobile order for a bottle of water and an iced coffee. We got the coffee, but the staff did not give the bottle of water, and when we asked for the bottle of water because we had ordered it, staff rolled their eyes and said it was not on our receipt but we can “just have it”. The staff were very very rude.
Atmosphere: 1
Food: 4
Service: 1
Coco K
Drive thru employees are super rude. I’ve been here a dozen times & not one person has had that customer service attitude. They’re rude when you’re ordering & rude at the window.
Food: 5
Service: 1
Max Boller
The sausage egg and cheese breakfast sandwich was very good! Always great blueberry donuts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Doughnut
matt schmoller
I went to Dunkin for a coffee. Ordered a Caramel Macchiato and when I received my drink it was milk and coffee no caramel. When I turned around to get it fixed all they did was put caramel in it. First off that is a health concern as we had already tried to coffee and they went ahead and added caramel then stirred it with the spoon they use to mix all coffees then placed the spoon back into the container where they use it on the next drink. Second the fact that it was not good would warrant them to remake the drink properly and not just add flavor. The service I was provided when I returned was all but professional. in addition I had paid cash for the drink and they refused to hand me a receipt. When I returned to the store the lady sighed when I handed her back the drink then after she added the caramel she handed it back and said there is that better. I have emailed customer service about the incident and they said we need a receipt to prove the purchase. The employee refused to give me the receipt and now I have no proof. This seems to be a new way to cheat people out of their hard earned money if you ask me. Always demand a receipt from this location even if you are just going to throw it away and test your drink before pulling away from the window.
Atmosphere: 1
Food: 1
Service: 1
Kelsie Kilber
Have stopped here multiple times during the day and have been met with attitude in the drive through each time… as well as out of stock drinks and food. My coffee wasn’t great the last time I stopped so I think that’s it for me.
Yummy!! Love their iced coffee and donuts!!
Atmosphere: 4
Food: 5
Service: 5
The drive thru girl was so rude. Do they not train their people? How is that customer service?
Service: 1
Ordered 25 ct Munchkins in the Drive thru, I said assorted/mixed, i checked the box and it looked good. Went home and found out only 5 of those on top are the only ones assorted. The rest? (20pcs) they are all the same, and of course, the plain boring flavor that nobody ever orders. I love dunkin but not this branch!
Ordered black coffee, and penute donuts. Delicious combo.
Atmosphere: 3
Food: 3
Service: 3
Shop was very busy and the staff was exceptional. Donut was better than my past DD experience at other locations.
Atmosphere: 5
Food: 5
Service: 5
I went through drive through this morning on my way to work, order $6 meal deal and some donuts. I got to work, only to find out there was no hash brown in the bag. I called the store to report this, a guy with accent was very rude
Atmosphere: 3
Food: 3
Service: 2
Waited so long in the drive thru, ordered a macchiato and tasted disgusting, just straight water and no flavor very disappointed.
Staff was very helpful and friendly even right before closing.
Atmosphere: 5
Food: 5
Service: 5
Love this place. Ice cream on a hot day. Love the flavors!
Atmosphere: 5
Food: 5
Service: 4
I went through the drive through this afternoon ordering an iced hazelnut latte. This is what I was handed. It’s pure milk. Not a single drop of espresso in it. Disgusting. For $7.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We went through the drive-thru and had a mobile order for a bottle of water and an iced coffee. We got the coffee, but the staff did not give the bottle of water, and when we asked for the bottle of water because we had ordered it, staff rolled their eyes and said it was not on our receipt but we can “just have it”. The staff were very very rude.
Atmosphere: 1
Food: 4
Service: 1
Drive thru employees are super rude. I’ve been here a dozen times & not one person has had that customer service attitude. They’re rude when you’re ordering & rude at the window.
Food: 5
Service: 1
The sausage egg and cheese breakfast sandwich was very good! Always great blueberry donuts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Doughnut
I went to Dunkin for a coffee. Ordered a Caramel Macchiato and when I received my drink it was milk and coffee no caramel. When I turned around to get it fixed all they did was put caramel in it. First off that is a health concern as we had already tried to coffee and they went ahead and added caramel then stirred it with the spoon they use to mix all coffees then placed the spoon back into the container where they use it on the next drink. Second the fact that it was not good would warrant them to remake the drink properly and not just add flavor. The service I was provided when I returned was all but professional. in addition I had paid cash for the drink and they refused to hand me a receipt. When I returned to the store the lady sighed when I handed her back the drink then after she added the caramel she handed it back and said there is that better. I have emailed customer service about the incident and they said we need a receipt to prove the purchase. The employee refused to give me the receipt and now I have no proof. This seems to be a new way to cheat people out of their hard earned money if you ask me. Always demand a receipt from this location even if you are just going to throw it away and test your drink before pulling away from the window.
Atmosphere: 1
Food: 1
Service: 1
Have stopped here multiple times during the day and have been met with attitude in the drive through each time… as well as out of stock drinks and food. My coffee wasn’t great the last time I stopped so I think that’s it for me.
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