Subway

20210 Heritage Dr Suite C 111, Lakeville
(952) 985-5920

Recent Reviews

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Brian Sawyer

Last time I went here hardly anything was stocked (lunch time) no chips, no cookies, the Lettuce was nasty wilted, and the bread wasn't even fully cooked!!! If I am paying $$$$$$$$$ for sandwich, I want it perfect, not this.

Atmosphere: 2

Food: 1

Service: 3

Mike R

Just like all the other reviews. Was a red flag, but the kids were set on subs. We live about a mile away but will never be back.

Atmosphere: 1

Food: 1

Service: 1

Kimberly Munson

For $17.57, a turkey sandwich with double cheese PLUS a drink and chips should look a lot better than this! Worst meal ever.

Atmosphere: 1

Food: 1

Service: 1

Don’t Fear The Reaper

I have been to this location many times and every time, myself and others I go with have a bad experience. My food comes out burnt or dry half of the time. The line takes forever because one of the men that work there in the afternoon quite literally moves like a sloth (I wish I was exaggerating). Not to mention he doesn’t wear a hairnet or pull his hair back though it’s long, which seems unsanitary. Today I went to get a hot sandwich and they said that they couldn’t because their tray to put the sandwiches on was ‘too dirty’ and they didn’t have another. Which begs the question, what negligence made it so dirty that it can’t be washed quickly and used? And why is there only one? Overall bad experience every time I go to this location.

Atmosphere: 1

Food: 1

Service: 1

R. Fuglem

By far, this is the worst Subway (#29699-0, 20210 Heritage Dr., Lakeville, MN -55044) we have ever frequented! Inept employee training with zero ability or desire to address concerns. Also, no management staff on-site or accessible to address issues. Would give -0- star rating if possible. Will NOT do business with this location again.

Atmosphere: 1

Food: 2

Service: 1

Darin Peterson

Employees couldn’t help with app. Rude told me I can’t help you

Dennis Knuppel

Was out of most condaments

Atmosphere: 4

Food: 3

Service: 1

Jack Carlos

I'd give it 0 stars if possible. Online orders are consistently late. And not just 5-10 minutes late, 20+ minutes all the time. I've gone in person before and they were out of bread?! They consistently have one person working during dinner rush hour.

Management is an absolute joke. Hopefully Corporate shuts this one down...

Atmosphere: 1

Food: 3

Service: 1

Chris Espinasse

Picked up a catered meal. Realized that the order did not have a lactose free sandwich for the groom. We forgot to mention this on our order.The employee kindly made a special sub just for the groom as we were on a time crunch. Thank you for being awesome.

Atmosphere: 5

Food: 5

Service: 5

Sai Cha

WORST CUSTOMER SERVICE EXPERIENCE EVER!!! If I could give zero stars, I WOULD!!!
I ordered online, and went into the store, to pick up by order; Little did I know that nobody had even started my order, let alone, had it ready for me! I should’ve known that IDIOT teenagers were working that shift! And the one that was there the whole entire time(who should’ve been making my food) FORGOT TO???!! I know teenagers are stupid, irresponsible, ditsy, and not considerate, but REALLY??! I was shocked he even got this job, if he could be easily distracted?!! Because there was no customers, it was completely empty, except for me, and this stupid teenager couldn’t do a simple thing; HIS JOB!!! DON’T go to this store! Go to a different one! Or just don’t go to Subways anymore! Go somewhere else, where they won’t forget to make your food!!!

Atmosphere: 1

Food: 2

Service: 1

Granite Unlimited

Granite Unlimited Inc. enjoys Subway for our lunch breaks. Their fresh ingredients, customizable sandwiches, and quick service make it a perfect choice for a satisfying and healthy meal. Highly recommended!

Gregg Johnson

Jeremy is a master sandwich builder!

Atmosphere: 5

Food: 5

Service: 5

Karolyn Jones

Jermaine was beyond nice and made sure our sandwiches were so yummy and made right! Such an amazing guy and handled the rush like no other!

Atmosphere: 5

Food: 5

Service: 5

Robert Boelter

I stopped for dinner and Jeramie was really friendly and made sure my sandwiches were made with perfection. He did an amazing job handling the rush he had as well and was making sure all customers were happy.

Atmosphere: 5

Food: 5

Service: 5

Dr Blake

Have been going to location for years. Even worked there once. Over the past few years the employees have been HORRIBLE at making the sandwiches neat. They're always a mess.HOWEVER today, April 2nd, whoever the gentleman working at 330pm on Tuesday was FANTASTIC. Very socialable and polite. And ONE OF THE BEST SANDWICHES I've ever seen prepped. Now I get WHOPPER of a sub. ? Portioned great. Got veggies and meat with every bite. Was well put together and fresh. Didn't catch your name but if you ever read this, thank you for serving me today give that guy a raise yall

Atmosphere: 5

Food: 5

Service: 5

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