Subway

20210 Heritage Dr Suite C 111, Lakeville
(952) 985-5920

Recent Reviews

Dr Blake

Have been going to location for years. Even worked there once. Over the past few years the employees have been HORRIBLE at making the sandwiches neat. They're always a mess.HOWEVER today, April 2nd, whoever the gentleman working at 330pm on Tuesday was FANTASTIC. Very socialable and polite. And ONE OF THE BEST SANDWICHES I've ever seen prepped. Now I get WHOPPER of a sub. ? Portioned great. Got veggies and meat with every bite. Was well put together and fresh. Didn't catch your name but if you ever read this, thank you for serving me today give that guy a raise yall

Atmosphere: 5

Food: 5

Service: 5

mzee75

WATCH YOUR BILL: When I paid, their card reader AUTOMATICALLY ADDED A TIP without my permission. As I tapped my contactless card, I saw the total go up. I showed it to the guy behind the counter, told him I didn’t authorize the tip. Given, there was a growing line of customers (it took over twenty minutes for the two guys working the counter to serve 5 customers) but he didn’t offer to correct the “mistake”. It’s really more like theft. I tried calling to speak with a manager but nobody picked up.The food was fine. It’s Subway. I don’t appreciate you taking more money than we agreed upon. I recommend you go somewhere else. We sure will.

Atmosphere: 2

Food: 3

Service: 1

Kayla Marie

The closing kids were making my sandwich right before closing and the boy making my sandwich touched a bunch of stuff with the same gloves he used to make my sandwich. Going to the back room touching the door with the same gloves twice and touching whatever is in the back with the gloves then coming back to continue to make my sandwich. Very gross and unsanitary.

Atmosphere: 2

Food: 1

Service: 1

Grace Elieth

My Bacon wasn’t cooked and I had to throw my salad

Atmosphere: 3

Food: 1

Service: 1

Breanna Nelson

As a former subway worker, clearly the management here needs lots of work. I walked in and got my sandwich which was absolutely a good one and the boy who made it for me had such a good attitude and was very nice but sadly, it seemed like he could use more training and a coworker to work with. So tell me why he was working all by himself?! There was bread over baking in the oven just left in there. He did say he just turned the oven off and knew about it. My guess he didn’t get enough training on bread which isn’t his fault. Also he was stuck with a consistent amount of customers coming in and online orders. So there was customers waiting for their online orders wondering what was the hold up, but seemed like he didn’t realize he could make online orders before waiting on the people in line. It took everything in me to not get back there and help him out as a former subway assistant manager. I just felt so bad for him working all by himself. Do better!!! Just want to clarify he did really good job waiting on customers, was very patient and kept a smile on his face. He deserves a better job elsewhere.

Atmosphere: 1

Food: 5

Service: 5

Evangeline Woodz

The servers were rude and inattentive. They refused to get fresh vegetables when you could clearly see that they were was brown and partly frozen. There was hardly anything on the sandwich and all I could taste was the hard bread. The pricing was OUTRAGEOUS!! Never ever going there again.

Joe G

Far too overpriced outrageous

Ben L.

In the last 6 months iv been to subway 4 times. 3 of those for times an employee has been cleaning when I got there, and instead of washing their hands, they feel up the gloves with dirty hands and then proceed to touch my food. I did 10 years of food service and would never dream of being this clueless or gross. I can't do this anymore. I'm just going to the deli from now on. Truly gross, please train your staff. They even use special gloves that are easier to get on with damp hands.

Tammy N Allen

Wonderful service!

Bill Hansen (TheMetalEvangelist)

Under staffed during dinner hours.

Nicki Shodin

Lady working the counter was so friendly and helpful. Id definitely go back to this subway

Atmosphere: 5

Food: 5

Service: 5

Andy & Mandy Fobear

Everything was as it should have been. Friendly greeting, food was assembled well and tasted good.

kayla rozema

i came to this location on dec 5th at 5:30, the two staff members were beyond wonderful!! i didn’t get a chance to look at their name. they were so kind and seemed genuinely happy to be there, give these two a raise!!

n l

I would rate this subway a 0 if I could. It’s worth your time to drive a little further to another one. 3 separate times we’ve ordered meatball subs online and every time they’ve put 1 meatball on the sub!

Kelsey Mosloski

Was very disappointed with my service. Ordered a toasted sub that was clearly not toasted properly/all the way. When i got home to eat it was cold. Not to mention unfriendly customer service from the employee. There were 2 other customers behind me as he was working by himself had he slowed down and made the sandwiches properly and pleasantly im sure we would have all understood instead of recieving something sloppy, not correct or cold! I will not be returning to this subway.

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