I went there the other day looking to get some help because an online catering order for one party platter was not working. So I went to the store to ask the employee if they could help take just one order in person. The young man that was working said I needed to figure it out online and learn how to work the app better. He refused to help me. I asked him if I could have his manager's name for this location which he refused to give me the store manager's name. I will not be returning to this location ever again as the service I received was just awful. The young man said he had been only working there for about a month and how do I expect him to know how to take an order for more than one sand wedge? I said that's totally fine if you are brand new. I understand things are stressful but if I could have your manager's name and placed a catering order with them maybe then they would be able to show you at a later time. He told me to figure it out and to stop bothering him. So I left and I will not return to that store again. I was able to receive much better service at the Apple Valley location.
Service: 1
Dawn Martinez
I ordered on line around 9pm. My sandwich was near perfect, great customer service. Didn’t have my soda in the fountain station, swap it out for a bottle soda. The young lady was wonderful and very sweet.
Atmosphere: 5
Food: 5
Service: 5
nina serafin
Order is wrong more often than not after ordering online and there was hair in my sandwich today
Emily Penning
So we put an order in online for pick up THROUGH subways app. Then when my partner got there to pick it up, they said they had no record of receiving an order from us. His bank statement had already said the money was taken from his account for this order, which he showed to them. Yes it was the right location as we only live 2 miles from it. So I tried calling over and over again about 9 times and absolutely no response. Then you go online to try and contact customer service but they don’t have any info on how to do so. Whoever manages this particular store should be fired.
Atmosphere: 1
Food: 1
Service: 1
Jeffy Kay
Great stuff man, although sometimes when I get a toasted sub, the bread turns out... chewy?
Atmosphere: 5
Food: 4
Service: 5
Ethan Worm
Isaac was very helpful with resolving an issue that I brought upon myself. He was helpful and informative on what needed to be done. Will stop by again!
Atmosphere: 5
Food: 5
Service: 5
Jake McCarthy
Sandwiches taste good.(idk man what else do you want from me)
Atmosphere: 4
Food: 5
Service: 5
Joni Turner
There is nothing like enjoying dinner and finding a little gift. I'm just happy my child picks her sandwich apart so she didn't eat this pit. Not impressed at all.
Atmosphere: 2
Food: 1
Service: 2
Jackson
Called 10 times to cancel an order but they have never answered the phone
Word of caution: carefully monitor the credit card screen before tapping to pay. If you tap before answering the question about the tip, it will automatically add a tip to your charge. Also, not a fan of them playing music over the speakers so loud through their phone when they still have their notification sounds on, kept making me jump.
Atmosphere: 3
Food: 4
Service: 4
Leah O'Neill
My husband and I stopped for a sandwich and the kindest subway team member made my day. Five star care, would recommend.
Atmosphere: 4
Food: 5
Service: 5
ronald Bartosch
Clean , fast, friendly employees ?
Atmosphere: 5
Food: 5
Service: 5
Bonnie Erickson
Why is there an ESST tax of 1.5% here? I nave not paid it anywhere else and have not heard of it.
Atmosphere: 3
Food: 3
Service: 3
Marc Dockter
Good Subway - exactly what you'd expect from this franchise. It's always clean and staffed well
I went there the other day looking to get some help because an online catering order for one party platter was not working. So I went to the store to ask the employee if they could help take just one order in person. The young man that was working said I needed to figure it out online and learn how to work the app better. He refused to help me. I asked him if I could have his manager's name for this location which he refused to give me the store manager's name. I will not be returning to this location ever again as the service I received was just awful. The young man said he had been only working there for about a month and how do I expect him to know how to take an order for more than one sand wedge? I said that's totally fine if you are brand new. I understand things are stressful but if I could have your manager's name and placed a catering order with them maybe then they would be able to show you at a later time. He told me to figure it out and to stop bothering him. So I left and I will not return to that store again. I was able to receive much better service at the Apple Valley location.
Service: 1
I ordered on line around 9pm. My sandwich was near perfect, great customer service. Didn’t have my soda in the fountain station, swap it out for a bottle soda. The young lady was wonderful and very sweet.
Atmosphere: 5
Food: 5
Service: 5
Order is wrong more often than not after ordering online and there was hair in my sandwich today
So we put an order in online for pick up THROUGH subways app. Then when my partner got there to pick it up, they said they had no record of receiving an order from us. His bank statement had already said the money was taken from his account for this order, which he showed to them. Yes it was the right location as we only live 2 miles from it. So I tried calling over and over again about 9 times and absolutely no response. Then you go online to try and contact customer service but they don’t have any info on how to do so. Whoever manages this particular store should be fired.
Atmosphere: 1
Food: 1
Service: 1
Great stuff man, although sometimes when I get a toasted sub, the bread turns out... chewy?
Atmosphere: 5
Food: 4
Service: 5
Isaac was very helpful with resolving an issue that I brought upon myself. He was helpful and informative on what needed to be done. Will stop by again!
Atmosphere: 5
Food: 5
Service: 5
Sandwiches taste good.(idk man what else do you want from me)
Atmosphere: 4
Food: 5
Service: 5
There is nothing like enjoying dinner and finding a little gift. I'm just happy my child picks her sandwich apart so she didn't eat this pit. Not impressed at all.
Atmosphere: 2
Food: 1
Service: 2
Called 10 times to cancel an order but they have never answered the phone
The worst subway I’ve ever been to.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Word of caution: carefully monitor the credit card screen before tapping to pay. If you tap before answering the question about the tip, it will automatically add a tip to your charge. Also, not a fan of them playing music over the speakers so loud through their phone when they still have their notification sounds on, kept making me jump.
Atmosphere: 3
Food: 4
Service: 4
My husband and I stopped for a sandwich and the kindest subway team member made my day. Five star care, would recommend.
Atmosphere: 4
Food: 5
Service: 5
Clean , fast, friendly employees ?
Atmosphere: 5
Food: 5
Service: 5
Why is there an ESST tax of 1.5% here? I nave not paid it anywhere else and have not heard of it.
Atmosphere: 3
Food: 3
Service: 3
Good Subway - exactly what you'd expect from this franchise. It's always clean and staffed well
Atmosphere: 5
Food: 5
Service: 5
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