My recent experience at McDonald's was nothing short of a culinary disaster. I placed a seemingly simple order of 40 McNuggets and 2 Big Macs, expecting a quick and satisfying meal. However, what I received was a far cry from the golden arches' promise of fast food perfection. The first red flag was the wait time. Despite placing my order through the drive-thru, I found myself idling for an excruciating 20 minutes. When my order finally arrived, the initial disappointment was palpable. The once crispy McNuggets were now a soggy, lukewarm mess. The batter, which should have been golden brown and crunchy, was instead a flaccid, greasy shell. The chicken within was dry and flavorless, a stark contrast to the juicy nuggets I had come to expect. The Big Macs fared no better. The once iconic burgers were now a sloppy, haphazard mess. The sesame seed buns were stale and crumbly, the beef patties were overcooked and dry, and the special sauce was scant and lacking in flavor. The lettuce and pickles were wilted, adding to the overall unpleasantness of the experience. To compound the issue, the fries, which are typically a highlight at McDonald's, were limp and undercooked. They lacked the satisfying crunch and golden hue that I associate with a good order of fries. The only saving grace of this meal was the Coca-Cola, which was thankfully cold and refreshing. However, this small victory was overshadowed by the overall disappointment of the food. The poor quality of the food was compounded by the lackluster service. The staff seemed uninterested and unmotivated, and there was no attempt to rectify the situation or offer any form of apology. This experience has left me questioning the quality control standards at McDonald's. How can a company with such a strong brand reputation allow such subpar food to be served to its customers? This incident has severely tarnished my perception of the fast-food chain, and I am hesitant to return in the future. I urge McDonald's to take immediate action to address these quality control issues. Customers deserve to receive food that meets their expectations, regardless of the size of the order. By investing in better training for staff, improving food preparation techniques, and implementing stricter quality control measures, McDonald's can regain the trust of its customers and deliver the high-quality food experience that it once promised.
Atmosphere: 1
Food: 1
Service: 1
Kelli Frahm
Was told over the phone that they'd correct our order at the window because they messed up our lunch order. And got there they said that they wouldn't honor it because we didn't have the receipt. We told them that at the time we called. Could have saved us a trip
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: McDonald's Big Mac
Tj Jones
Says you're open till 11, but you guys weren't there
I had ordered a medium iced coffee with my meal and got a small as well I ordered my burger without onions and they had added onions to it. Place seemed to be run by people who don't know what they're doing.
Atmosphere: 2
Food: 2
Service: 2
Gerald Emslander
Haven't been there in MANY years since they refused to turn off Fox "news" while we were eating inside.
Lois Hunter
When to drive through for iced coffee.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheeseburger
Sondra Steinert
The gentleman in the back was very helpful and kind. However as soon as we got to the second window there was a problem with the pop being out and the girl in the window was trying to help us. Then this girl named Tyaisa who is higher up then the employees. She was just so rude and didn't listen to what we had to say at all.
Atmosphere: 1
Food: 2
Service: 1
Haiden Dunbar
Honestly worst experience I ever had with this place. Their was a small problem that was being fixed. A girl came to the window with so much attitude and disrespect and then when I came in I could hear her say that she was arguing with us when we were just trying to fix it. The name on her name tag read Tyaisa honestly so rude and doesn't listen.
Atmosphere: 2
Food: 1
Service: 1
Timothy Mackey
There were rats by the garbage cans. It was kind of unsettling.
Went in to get some ice cream decided to also later get a pop the lady said because I'm using the same card she needed to get the member of management to approve it ?
Atmosphere: 3
Food: 3
Service: 1
Vincent Zelazny
Not hating on the employees. But screw McDonald's for buy one get one for $5. McChicken and cheeseburger $4.11. Should be $2
Atmosphere: 1
Food: 1
Service: 5
Carson White
Worker was less slow and kindof a jerk. Burger was grey, and only had 1 pickle. Took an hour to get the food.
Atmosphere: 1
Food: 1
Service: 1
stacie Finch
The service is so horrible at this location! It has always been this way. You have to wait 30min or more for your food and it's not even hot when you get it.
My recent experience at McDonald's was nothing short of a culinary disaster. I placed a seemingly simple order of 40 McNuggets and 2 Big Macs, expecting a quick and satisfying meal. However, what I received was a far cry from the golden arches' promise of fast food perfection.
The first red flag was the wait time. Despite placing my order through the drive-thru, I found myself idling for an excruciating 20 minutes. When my order finally arrived, the initial disappointment was palpable. The once crispy McNuggets were now a soggy, lukewarm mess. The batter, which should have been golden brown and crunchy, was instead a flaccid, greasy shell. The chicken within was dry and flavorless, a stark contrast to the juicy nuggets I had come to expect.
The Big Macs fared no better. The once iconic burgers were now a sloppy, haphazard mess. The sesame seed buns were stale and crumbly, the beef patties were overcooked and dry, and the special sauce was scant and lacking in flavor. The lettuce and pickles were wilted, adding to the overall unpleasantness of the experience.
To compound the issue, the fries, which are typically a highlight at McDonald's, were limp and undercooked. They lacked the satisfying crunch and golden hue that I associate with a good order of fries.
The only saving grace of this meal was the Coca-Cola, which was thankfully cold and refreshing. However, this small victory was overshadowed by the overall disappointment of the food.
The poor quality of the food was compounded by the lackluster service. The staff seemed uninterested and unmotivated, and there was no attempt to rectify the situation or offer any form of apology.
This experience has left me questioning the quality control standards at McDonald's. How can a company with such a strong brand reputation allow such subpar food to be served to its customers? This incident has severely tarnished my perception of the fast-food chain, and I am hesitant to return in the future.
I urge McDonald's to take immediate action to address these quality control issues. Customers deserve to receive food that meets their expectations, regardless of the size of the order. By investing in better training for staff, improving food preparation techniques, and implementing stricter quality control measures, McDonald's can regain the trust of its customers and deliver the high-quality food experience that it once promised.
Atmosphere: 1
Food: 1
Service: 1
Was told over the phone that they'd correct our order at the window because they messed up our lunch order. And got there they said that they wouldn't honor it because we didn't have the receipt. We told them that at the time we called. Could have saved us a trip
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: McDonald's Big Mac
Says you're open till 11, but you guys weren't there
Atmosphere: 1
Service: 1
All around amazing
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mcchicken, Chicken Mcnuggets, Quarter Pounder Hamburger
I had ordered a medium iced coffee with my meal and got a small as well I ordered my burger without onions and they had added onions to it. Place seemed to be run by people who don't know what they're doing.
Atmosphere: 2
Food: 2
Service: 2
Haven't been there in MANY years since they refused to turn off Fox "news" while we were eating inside.
When to drive through for iced coffee.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheeseburger
The gentleman in the back was very helpful and kind. However as soon as we got to the second window there was a problem with the pop being out and the girl in the window was trying to help us. Then this girl named Tyaisa who is higher up then the employees. She was just so rude and didn't listen to what we had to say at all.
Atmosphere: 1
Food: 2
Service: 1
Honestly worst experience I ever had with this place. Their was a small problem that was being fixed. A girl came to the window with so much attitude and disrespect and then when I came in I could hear her say that she was arguing with us when we were just trying to fix it. The name on her name tag read Tyaisa honestly so rude and doesn't listen.
Atmosphere: 2
Food: 1
Service: 1
There were rats by the garbage cans. It was kind of unsettling.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Hamburger
Restaurantji Recommends
Went in to get some ice cream decided to also later get a pop the lady said because I'm using the same card she needed to get the member of management to approve it ?
Atmosphere: 3
Food: 3
Service: 1
Not hating on the employees. But screw McDonald's for buy one get one for $5. McChicken and cheeseburger $4.11. Should be $2
Atmosphere: 1
Food: 1
Service: 5
Worker was less slow and kindof a jerk. Burger was grey, and only had 1 pickle. Took an hour to get the food.
Atmosphere: 1
Food: 1
Service: 1
The service is so horrible at this location! It has always been this way. You have to wait 30min or more for your food and it's not even hot when you get it.
Atmosphere: 2
Food: 1
Service: 1
Slowest McDonald’s I’ve ever been to.
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