Caribou Coffee
9805 Maple Grove Pkwy, Maple Grove
(612) 426-3391
Recent Reviews
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The closest Caribou to where we live is a 2.5 hour drive! So, when we go to Minnesota, it’s a dream come true. We love Caribou. Last week we were in Maple Grove for a family funeral and stayed close to The Grove Caribou location. It was awesome. Quick and easy using the app, friendly staff and a wonderful atmosphere to compliment the tasty coffee. Of course I never did get the Trivia question right, but even that adds to the fun of getting coffee from there. Thanks Caribou!!
Atmosphere: 5
Food: 5
Service: 5
Great employees! Just one request I know multiple times when I went through the drive thru and ordered hot chocolate they would put blue things in to prevent spilling but lately they haven't been I would really appreciate if they could! That way I don't have to worry about it spilling while driving! 🫠
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Kids Hot Chocolate, Kids Frozen Cookies & Cream
I always love stepping into my favorite 'Bou for a drink or to meet my bestie. We always have a good time catching up by the fireplace... And we stay warm!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Caramel High Rise
I needed help with my app rewards, so I went inside to get help. They were so kind & helpful! Great drinks and food always!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel High Rise, Mint Condition Mocha Cooler, Caramel High Rise, Iced Latte, Hot Crafted Press, Iced Crafted Press
The caramel coffee was delicious and when I asked for less ice I got less ice. The atmosphere was clean and the service was great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel High Rise
This Caribou is something else haha it's like a good business model almost. Wish every caribou was like this place. Workers are so kinda and service is super fast.
Atmosphere: 5
Food: 5
Service: 5
I was disappointed in their customer service when visiting. They messed up my order and even after repeating the order I thought they misnamed my drink, I confirmed what I actually ordered and they still made the wrong drink. Furthermore, there was a significant difference in price between the drinks…they asked me to pull around the drive thru and wait for them to in the parking lot to bring out the re-made drink and give me the price difference. After waiting close to 10 minutes I had to go into the caribou-someone handed me the price difference in change to me and the drink was still missing. I had to leave so I had to go back later in the day for my drink/full refund or forget it and be out the drink and money altogether -no attempt to right the wrong on their end no one even asked for my name until I called them back, really disappointed as a loyal caribou customer. Hoping others have a better experience.
Service at this location has improved over the last couple of years, I didn’t catch the name of the employee at the drive thru yesterday (11/2) but he was great!
Atmosphere: 5
Food: 5
Service: 5
Workers are pretty slow i went thru the drive thru this morning and man i felt like she didnt hear nothing i said she kept saying the total opposite then i get my drink its barely full im just tired of slow kids that work they need to go back to school
Food is good but I'm disappointed in their selection of hot teas. The Ice Tea is fantastic, but the hot tea for winter is bad. Their green tea, which I prefer, tastes and looks like a juice box drink. Sorry guys, I'll be back in the summer.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Staff was very friendly and helpful. If I lived closer I would come here every time.
Atmosphere: 5
Food: 5
Service: 5
My drive through experience was fast! People were pleasant.
Atmosphere: 1
Food: 5
Service: 5
Great mocha!!!
Atmosphere: 4
Food: 4
Service: 5
I didn’t get food, but the service and drink was amazing ?!
This is the best Caribou to me in the Osseo & M.G. area.
Atmosphere: 5
Service: 5
The staff are always so wonderful here when they open in the early morning before I go to work. Their drinks are also consistent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel, Nitro Turtle Mocha, Nitro High Rise, Iced Crafted Press
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