Dunkin'

13530 Grove Dr, Maple Grove
(763) 273-5640

Recent Reviews

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Rex Jesse

Apparently they stop selling anything 30 minutes before closing now. They turned down everyone at the drive through

Service: 1

Vugar Gadzhiev

The staff of this restaurant specifically refuse to serve or issue orders in the lobby if there are many orders via drive thru cars. They work very slowly, do not issue orders on time and as soon as there are many cars they refuse service in the lobby and do not issue orders to couriers. They specifically come up with some excuses that they do not have a certain bagel or ingredient for coffee

Atmosphere: 1

Food: 1

Service: 1

Stacy Peterson

Miss when Derrick was at the store, only person who can make my order how I requested it to be ?

Atmosphere: 4

Food: 3

Service: 5

Kim Garcia

Went in to Dunkin and tried to use the kiosks but they weren’t working so we were trying to order at the front and then a nice lady took our order however the manager came over and was very rude towards her and told her to stop taking orders. I’m just confused on why they have front desk to order from but then won’t take orders up there? we were trying to get the free M drink with a purchase and she scanned the code and it didn’t go through. the manager didn’t do anything about when we asked to get a refund on those one drinks. I still want my refund.

Atmosphere: 4

Service: 1

Joe Jeruzal

Weird to order from a kiosk. Just let me interact with a person.

Atmosphere: 4

Food: 5

Service: 4

Andy Moore

Order any iced drink and ask for less ice, they still fill the entire cup with ice to give you as little coffee as possible. A 32oz coffee has maybe 12oz of liquid.

Atmosphere: 4

Food: 1

Service: 3

Dale Hourlland

“Sorry, it didn’t go through”

Rewards didn’t work soooo… cashier couldn’t fix the problem. She gave us part of the wrong order. Sadly, out of orange juice. The donut was jammed into a bag with a napkin that pulled the frosting into the napkin. Train your people!

Another Dunkin’ to which I can’t return. I’ll stick with Great Harvest Bread!

September Nelson

Good donuts and drinks. Only online or kiosk ordering.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Donuts, Apple Fritter

Justin Zollar

This Dunkin location has the absolute worst drive through. I've given it a few tries, and will no longer visit. You'll wait in line for well over 20 minutes, they'll give you the wrong order, and are incredibly rude. It's really surprising people go to this location.

Food: 2

Service: 1

Carla West

Drove over to get a drink at 5:30pm on a Sunday because the hours said open until 7pm. I placed my order and was told the blenders have been closed down for the evening so I could not get my drink. Why be open then?!

Atmosphere: 1

Food: 1

Service: 1

Brooke Freeman

Jackie was so helpful! Her recommendation made my day. Will be coming back!

Atmosphere: 5

Food: 5

Service: 5

Delenn Campbell

Had a wide variety of donuts, but didn't get my donut for like 15 minutes, ONE single donut.

Atmosphere: 2

Food: 4

Service: 1

Recommended dishes: Donuts

Rebecca Zirbel

In the early mornings 5am-6:30am on the weekdays. I always have the nicest customer service. Hands down the kindest drive thru employees always so smiley and happy!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Hazelnut Iced Coffee, Sausage Egg and Cheese, Caramel Iced Macchiato, Assorted Half Dozen or Dozen Donuts

Rebecca

In the early mornings 5am-6:30am on the weekdays. I always have the nicest customer service. Hands down the kindest drive thru employees always so smiley and happy!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese, Caramel Iced Macchiato, Assorted Half Dozen or Dozen Donuts

Meredith Elsing

Mediocre service. Food was awful. My iced vanilla coffee tasted burnt/bitter. My bagel was trash. First of all it was burnt, secondly the cream cheese was barely enough to cover half. Definitely not going back.

Food: 1

Service: 3

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