Never have lemonade for surf rider waste of a trip again . Call before I make that trip for sure
Alondra Arellano Espinoza
Horrible costumer service. This is the second time i order online and I always receive an incomplete order. So I just spent almost $40 on just ONE single smoothie bowl which I also payed to add ingredients that I did not receive. I try calling and the phone always send me to voicemail automatically like the phone does not even work. I will never be coming back. Lesson learned you guys SUCK .
Service: 1
Mark Newbauer
I appreciate how friendly you guys are. If I can make a suggestion though, Make sure you are asking for a customer's phone number for the rewards before you focus on flipping over the screen to tell the customer that it's going to ask him a couple of questions.
Parking: It's a small shopping center but plenty of parking because it's right near costco.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: PB Chocolate
Milly Knight
Placed an order at 6:45 and arrived at 7:00, as of 7:45 I am still waiting on two smoothie bowls. The employee made two other customers orders before making mine and didn’t once apologize for the delay or provide updates.
Atmosphere: 1
Food: 2
Service: 1
Brooke Rettig
told the employee i was unable to have dairy so to remove the yogurt from the drink since it contains dairy as per the website. asked for the full ingredient list to be extra safe and asked if the sherbet was dairy free. she said it was, and i mentioned it said it wasn't on the website's official ingredient list. she said it was "fine". feel very sick and regretting not just getting something different :( wish i didn't spend $20 on something poisonous to me, very regretful that they didn't help me. doesn't taste good either, not worth getting sick over
Atmosphere: 2
Food: 2
Service: 1
Charu Czaplewski
Baby and i were really craving Jamba Juice today, but after trying to place an order through various apps, I kept getting rejections that my order was canceled or couldn't be placed. Finally, I decided to walk to the restaurant, and I'm so glad I did. Lindsay was there and made my smoothie exactly the way I like it. She went above and beyond, and because of her amazing service, I will definitely be coming back. Thank you, Lindsay!
Atmosphere: 5
Food: 5
Service: 5
Kayla Bowell
Location is supposed to be open at 10 am. Doors were locked at 10, tried again at 10:15 and tried one more time at 10:30. Still locked. Management needs to look into this, as an employee didn't do their job!
Service: 1
Nick L
Slowest service I've ever had. 15 minutes for a drink when there is no one in line or waiting with 3 people working? They all look like they would rather be dead than working. Food is great as always, disappointed with the service 100%.
Atmosphere: 1
Food: 5
Service: 1
Ian B
Horribly slow. I mean horrendously slow. From the time I walked into the store until the time I left the store was over an hour. Order was taken within the first 10 minutes, and then it took 45 minutes for me to get one smoothie. I was first in the line of 6 people and I was the last one to get my smoothie. I get there’s a staffing issue, but no excuse for over an hour wait AND being the last one to get their smoothie. Will never be coming to this location ever again. I wish I could give a negative star review. Horrible customer service.
I never leave reviews but The maple grove location is awful, I’m not sure why there’s a wall with 10 or more people on the “team” but there’s always only one person working. I placed an online order and still had to wait 30 min for my order, the kid behind the found was rude another customer came in and stood at the register the associate still had yet to acknowledge him when I left. Seriously get more associates that poor kid behind the counter was stressed out.
Atmosphere: 3
Food: 1
Service: 1
José Pérez
I used to be my favorite place, I stop by twice in a month and they told me they don't have carrot twist juice, so sad I have to drive 35 minutes for nothing. One's again there was 1 poor guy working itself getting all the orders by him self, I try to order 2 carriot twist juices and he told me the machine is broke. Any corporate office number to complaint?
Atmosphere: 1
Food: 1
Service: 1
Max Corrigan
45 min to get one smoothie with only a few people there, crazy. Won't go again.
Atmosphere: 1
Food: 2
Service: 1
Julia Baumgart
used to really love this place but recently it’s just gone downhill. I can tell this place is very understaffed which is disappointing and I understand how it can affect the service but the other day I waited over a half an hour for two smoothies for my sister and I. I don’t mind waiting but when it’s over 10-15 minutes that’s just not worth it in my opinion. Hopefully they can get some more staff soon.
Kelly Downing
Out of a few fresh products but over all this place is usually fairly quick and consistent.
Quick service, great tasting smoothies!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Razzmatazz
Never have lemonade for surf rider waste of a trip again . Call before I make that trip for sure
Horrible costumer service. This is the second time i order online and I always receive an incomplete order. So I just spent almost $40 on just ONE single smoothie bowl which I also payed to add ingredients that I did not receive. I try calling and the phone always send me to voicemail automatically like the phone does not even work. I will never be coming back. Lesson learned you guys SUCK .
Service: 1
I appreciate how friendly you guys are. If I can make a suggestion though,
Make sure you are asking for a customer's phone number for the rewards before you focus on flipping over the screen to tell the customer that it's going to ask him a couple of questions.
Parking: It's a small shopping center but plenty of parking because it's right near costco.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: PB Chocolate
Placed an order at 6:45 and arrived at 7:00, as of 7:45 I am still waiting on two smoothie bowls. The employee made two other customers orders before making mine and didn’t once apologize for the delay or provide updates.
Atmosphere: 1
Food: 2
Service: 1
told the employee i was unable to have dairy so to remove the yogurt from the drink since it contains dairy as per the website. asked for the full ingredient list to be extra safe and asked if the sherbet was dairy free. she said it was, and i mentioned it said it wasn't on the website's official ingredient list. she said it was "fine". feel very sick and regretting not just getting something different :( wish i didn't spend $20 on something poisonous to me, very regretful that they didn't help me. doesn't taste good either, not worth getting sick over
Atmosphere: 2
Food: 2
Service: 1
Baby and i were really craving Jamba Juice today, but after trying to place an order through various apps, I kept getting rejections that my order was canceled or couldn't be placed. Finally, I decided to walk to the restaurant, and I'm so glad I did. Lindsay was there and made my smoothie exactly the way I like it. She went above and beyond, and because of her amazing service, I will definitely be coming back. Thank you, Lindsay!
Atmosphere: 5
Food: 5
Service: 5
Location is supposed to be open at 10 am. Doors were locked at 10, tried again at 10:15 and tried one more time at 10:30. Still locked. Management needs to look into this, as an employee didn't do their job!
Service: 1
Slowest service I've ever had. 15 minutes for a drink when there is no one in line or waiting with 3 people working? They all look like they would rather be dead than working. Food is great as always, disappointed with the service 100%.
Atmosphere: 1
Food: 5
Service: 1
Horribly slow. I mean horrendously slow. From the time I walked into the store until the time I left the store was over an hour. Order was taken within the first 10 minutes, and then it took 45 minutes for me to get one smoothie. I was first in the line of 6 people and I was the last one to get my smoothie. I get there’s a staffing issue, but no excuse for over an hour wait AND being the last one to get their smoothie. Will never be coming to this location ever again. I wish I could give a negative star review. Horrible customer service.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I never leave reviews but The maple grove location is awful, I’m not sure why there’s a wall with 10 or more people on the “team” but there’s always only one person working. I placed an online order and still had to wait 30 min for my order, the kid behind the found was rude another customer came in and stood at the register the associate still had yet to acknowledge him when I left. Seriously get more associates that poor kid behind the counter was stressed out.
Atmosphere: 3
Food: 1
Service: 1
I used to be my favorite place, I stop by twice in a month and they told me they don't have carrot twist juice, so sad I have to drive 35 minutes for nothing. One's again there was 1 poor guy working itself getting all the orders by him self, I try to order 2 carriot twist juices and he told me the machine is broke. Any corporate office number to complaint?
Atmosphere: 1
Food: 1
Service: 1
45 min to get one smoothie with only a few people there, crazy. Won't go again.
Atmosphere: 1
Food: 2
Service: 1
used to really love this place but recently it’s just gone downhill. I can tell this place is very understaffed which is disappointing and I understand how it can affect the service but the other day I waited over a half an hour for two smoothies for my sister and I. I don’t mind waiting but when it’s over 10-15 minutes that’s just not worth it in my opinion. Hopefully they can get some more staff soon.
Out of a few fresh products but over all this place is usually fairly quick and consistent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Acai Primo
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