Jimmy John's
8809 Jefferson Hwy, Osseo
(763) 391-0001
Recent Reviews
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I love their bread. This location was fast and courteous
This Jimmy John’s is an actual joke and should just be closed down. Not only are the hours terrible but they close before their posted hours and then try to blame it on you for ordering 20 mins before closing as you should have known they might be short handed.
Atmosphere: 1
Food: 1
Service: 1
It was good for quick service
Atmosphere: 3
Food: 4
Service: 3
I just did a curbside pick-up order and literally left crying because of how incredibly rude the person was that brought my meal out to me. I have never done a curbside pick-up order from Jimmy John’s and thought “how perfect! I have a baby sleeping in the back seat and this way I don’t have to wake them up just so I can eat once today!” The app allowed me to do a curbside pick-up, and when I pulled up I didn’t see any designated spots BUT the email said to just put the hazard lights on and be as close to the front as possible, so I did just that. I couldn’t see any postage about there not being enough staff to do curbside or that this location simply doesn’t do curbside - then the male who has reddish facial hair brought my meal out to me with no hello or anything just an immediate “yeah, so you know we don’t do curbside because we don’t have the staff so you got lucky today” and talked as he was walking away. Completely dismissing me when I said I’m so sorry, I truly didn’t know - he couldn’t have cared any less. A truly horrific experience. I simple “hi! You might've seen we don’t have any designated spots and it’s because we don’t have the staff but we were able to do yours today for you!” so simple and doesn’t dismiss anyone and is still kind. So rude. Please, be better. This was my first time at this location and my last.
Atmosphere: 1
Food: 1
Service: 1
The absolute worst store in existence. Fire everyone there, get better management. I would be ashamed to have a store like this exist. They are slower than a turtle. It took them, I’m not kidding 35 minutes to make a BLT and cut a pickle in half. LOL. Seeing all the customer reviews here… I should have went somewhere else. Lesson learned.
Pulled up quickly and walked in and right away I couldn’t tell if the store was open. I asked the guy there and he didn’t answer me. I asked him why he wasn’t answering me and he said it was obvious that they were closed. Door was unlocked, lights on outside and lunch time. He was extremely rude. I have never had an experience like that and am very disappointed in this store.
The guy in the red shirt was extremely rude to me. I asked for a turkey sandwich and when it was time to pay he told the cashier to refused my money.
Service: 1
Front counter guy very short. Did not wanna be here. To bad. Food was prepared great!
Atmosphere: 1
Food: 5
Service: 1
Horrible staff
Atmosphere: 1
Food: 1
Service: 1
Order was perfect.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Awful and rude service from the employees on 4/17/25 at 6:10 PM. They kicked customers out of the lobby so they could clean and close up early. Would not recommend going here.
Atmosphere: 1
Food: 1
Service: 1
Sandwich was made incorrect and sloppy.....
Atmosphere: 3
Food: 1
Service: 2
Horrible just horrible. Guy working the register can’t take an order. The guys making the sandwich struggle with that. Door is broke and don’t close, bathrooms disgusting.
Atmosphere: 1
Food: 2
Service: 1
Not open on the weekends, closest sandwich place to a couple of big hockey facilities. If they were just open from 11-2 they would kill it on sat and sun during hockey season.
Atmosphere: 5
Food: 5
Service: 1
Haven’t ordered from them in months. Never have drivers. Never open. General manager is a complete air head. Skimp on food when the sandwiches are literally 15$
Atmosphere: 1
Food: 1
Service: 1
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