The hot mint tea is very good; as well as good customer service.
Atmosphere: 5
Food: 5
Service: 5
Ovanes M
Waiting time is way too long, if I wanted to wait over 15 min I would go to restaurant, then whole idea of Starbucks is that we can get it quick, I waited 25 min
Atmosphere: 2
Food: 2
Service: 2
Richard Hayes
Friendly, and efficient. Excellent service.
Atmosphere: 5
Service: 5
Jalisa Tripps
I was just at this Maple Grove Starbucks. The managers name is TEE they could not break $100 bill and their Apple Pay doesn’t work. Shocking in this damn age is Starbucks of all places that is crazy busy doesn’t have enough cash for $100 or an Apple Pay that is functional. When asking if we could pay it forward and add on somebody else’s drink behind me and keep it moving Denied it no free drinks he said clearly he misunderstood this Starbucks is A freaking manager of tea I’d highly recommend trying some else as Starbucks is everywhere
Atmosphere: 1
Food: 1
Service: 1
Crystal Atkins
Drive through worker openly sarcastic about a dollar tip on a coffee saying 'thanks for the dollar'. Really? Such rude workers at this location in the past year and I've been coming here regularly for years.
Atmosphere: 1
Food: 3
Service: 1
Ha Phan
I came here everyday. and I ordered custom drinks. Today, I very upset with the employee. I ask him "Can you try to remake it? Because it is not correct" He said I just make what is on the cup. However, I tried to explain to him that it is not correct. He throw the drink into the trash can and act like really really mad. I am upset with that employee. I hope the manager can training employee again. Thank you!
Service: 1
Dennis Anderson
Great
Atmosphere: 5
Food: 5
Service: 5
Emily S
Love this location! I stop here frequently and have yet to have a poor experience.
Atmosphere: 5
Food: 5
Service: 5
Crystal Korblick
My Fave!!
Atmosphere: 5
Food: 5
Service: 5
Lisa S
Sat in drive through for 15 minutes at 3:30 pm, with only 4 cars in front of me. Then they made my drink wrong (hot instead of iced as i requested) and I couldn't wait any longer, so I just left with nothing. What a waste of time. Very disappointed in their service. When I called the manager, he said they're doing the best they can, he had all sorts of excuses and was rude. I will definitely not be coming back to this location. The gal working the drive thru must have been new and was oblivious to me even waiting at the window for 4 minutes, as she just continued trying to take an order, but kept asking for help punching items in, it appeared. Way to learn. Throw your employees into the fire.
Employees are kind but there is truly no structure when it comes to get your drink on the interior, I do not blame the employees. I blame the system that the corporate regime has set up. Please figure out a better way to inform people when their drink is ready. Thank you
camila pena
i personally dislike the way Tee treats me and my friends when ever we come in. we order through the drive through and many times they have been passive aggressive and rude to us for no reason. i like pj, jim, and deb they are very nice and make the place very
Atmosphere: 5
Food: 5
Service: 3
Nikki Kissinger
Abigail was great!!! She was a lot better than the girl with the piercings. Every time I go though she’s kind of rude, but Abigail was so sweet:)
Atmosphere: 5
Food: 5
Service: 5
MChristine
Rude Erin shoved my drink in my hand, didn't offer a cup holder, and the $30 coffee spilled all over the car floor. I tried calling about it, but some other rude individual answered and hung up on me, then when I called back, he lied about hanging up. Lost customers now. I won't be going back!
Atmosphere: 1
Food: 1
Service: 1
Eric K
A great group of people that seem to be having a pretty good time. So much so they share it with the folks that visit. Thank you!
The hot mint tea is very good; as well as good customer service.
Atmosphere: 5
Food: 5
Service: 5
Waiting time is way too long, if I wanted to wait over 15 min I would go to restaurant, then whole idea of Starbucks is that we can get it quick, I waited 25 min
Atmosphere: 2
Food: 2
Service: 2
Friendly, and efficient. Excellent service.
Atmosphere: 5
Service: 5
I was just at this Maple Grove Starbucks. The managers name is TEE they could not break $100 bill and their Apple Pay doesn’t work. Shocking in this damn age is Starbucks of all places that is crazy busy doesn’t have enough cash for $100 or an Apple Pay that is functional. When asking if we could pay it forward and add on somebody else’s drink behind me and keep it moving Denied it no free drinks he said clearly he misunderstood this Starbucks is A freaking manager of tea I’d highly recommend trying some else as Starbucks is everywhere
Atmosphere: 1
Food: 1
Service: 1
Drive through worker openly sarcastic about a dollar tip on a coffee saying 'thanks for the dollar'. Really? Such rude workers at this location in the past year and I've been coming here regularly for years.
Atmosphere: 1
Food: 3
Service: 1
I came here everyday. and I ordered custom drinks. Today, I very upset with the employee. I ask him "Can you try to remake it? Because it is not correct" He said I just make what is on the cup. However, I tried to explain to him that it is not correct. He throw the drink into the trash can and act like really really mad. I am upset with that employee. I hope the manager can training employee again. Thank you!
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
Love this location! I stop here frequently and have yet to have a poor experience.
Atmosphere: 5
Food: 5
Service: 5
My Fave!!
Atmosphere: 5
Food: 5
Service: 5
Sat in drive through for 15 minutes at 3:30 pm, with only 4 cars in front of me. Then they made my drink wrong (hot instead of iced as i requested) and I couldn't wait any longer, so I just left with nothing. What a waste of time. Very disappointed in their service. When I called the manager, he said they're doing the best they can, he had all sorts of excuses and was rude. I will definitely not be coming back to this location. The gal working the drive thru must have been new and was oblivious to me even waiting at the window for 4 minutes, as she just continued trying to take an order, but kept asking for help punching items in, it appeared. Way to learn. Throw your employees into the fire.
Service: 1
Restaurantji Recommends
Employees are kind but there is truly no structure when it comes to get your drink on the interior, I do not blame the employees. I blame the system that the corporate regime has set up. Please figure out a better way to inform people when their drink is ready. Thank you
i personally dislike the way Tee treats me and my friends when ever we come in. we order through the drive through and many times they have been passive aggressive and rude to us for no reason. i like pj, jim, and deb they are very nice and make the place very
Atmosphere: 5
Food: 5
Service: 3
Abigail was great!!! She was a lot better than the girl with the piercings. Every time I go though she’s kind of rude, but Abigail was so sweet:)
Atmosphere: 5
Food: 5
Service: 5
Rude Erin shoved my drink in my hand, didn't offer a cup holder, and the $30 coffee spilled all over the car floor. I tried calling about it, but some other rude individual answered and hung up on me, then when I called back, he lied about hanging up. Lost customers now. I won't be going back!
Atmosphere: 1
Food: 1
Service: 1
A great group of people that seem to be having a pretty good time. So much so they share it with the folks that visit. Thank you!