I went to get some drinks today after the gym, mind yall my family and I have a very important personal matter to attend to today unfortunately. When I got to the window to pay, they got one of my drinks wrong, then made it wrong/maybe forgot to make me another one but the cashier made sure to double check and reiterated again to those making the drinks. They kept apologizing and I said it was fine/okay - I obviously have been dreading because of how hectic my weekend was going to be and didn’t care for the amount of time I waited in the drive through today. Also.., I’ve worked fast food for 7 years,… I KNOW customers can be crazy… and as a customer myself getting COFFEE on a Friday?! lol. It’s not normal of me to be up this early and it’s crazy for me to see an 8am rush?! I never knew since I always come midday for my coffees😂
Well, as I continued waiting- one of the gals, shift lead/manager- came and gave me a coupon for the inconvenience. My heart: 🥹❤️. I love scooters and I was not expecting anything than my drinks I paid for!!
Thank you to the staffs on 2/21/2025 (8am/morning shift workers)!
Thank you for such great customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Jessie Laverdi
I come here every single day and every single day I get the same thing and every single day the price is different I’ll literally have the exact amount I paid the day before and some days I’m charged more. I also almost always never get what I order it’s like they just choose what to give you and they choose what to put in it regardless of what you ordered There’s so many occasions im asking “what is this” as it’s nothing like the day before a smoothie should be the same color everyday and some days my strawberry smoothie is pink some days is white some days it’s cream ….some days it’s milk based some days it’s ice based some days I get a small for a medium price some days I get a medium for the large price. Nobody is on the same page here.
Atmosphere: 1
Food: 1
Service: 1
April
Ordered a drink with no whip, received whip on my drink and instead of making a new one (as they should’ve) they scrapped it off. As someone who worked a coffee shop, please acknowledge that people have sensitivities, to make a new drink if you mess up, also a sorry would be nice.
Food: 1
Service: 1
Adam Fitzpatrick
I love this place for a quick morning coffee or a calming interaction with very friendly staff. They always have a spare minute to chat with my cat after some challenging vet visits and it really has perked up his mood. I remember your staff kindly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Bull Infusion
Cary S.
The drive thru is always convenient and moves at a good pace. I haven't ever had a bad drink. They offer a lot of variety and flavor combos. I like their disposable to‐go cups, always unique! I'm totally hooked on the egg white bites. They have 2 flavors to choose and both are fantastic.
Atmosphere: 5
Food: 5
Service: 5
Chandler Gray
best coffee hands down. better than dunkin', starbucks, & caribou!
Atmosphere: 5
Food: 5
Service: 5
John Philpot
You should teach your employees to say, excuse me rather than “WHAT?” The blonde…
Service: 1
DG Martin
Love this place!
Atmosphere: 5
Food: 5
Service: 5
Kevin Kleiman
Friendly employees, fun menu, easy experience. Recommend.
Grate service usually . Until the girl today tried to tell me I dint order what I know I ordered and I always order the same drink since they opened at this location . Really confused how the girl tried to make it my fault and convince me I said some thing difrent thin I did say Just a Oops sorry we dint hear u correctly easy fix........
Atmosphere: 3
Food: 5
Service: 2
Goodrich Incorporated
Grate service usually . Until the girl today tried to tell me I dint order what I know I ordered and I always order the same drink since they opened at this location . Really confused how the girl tried to make it my fault and convince me I said some thing difrent thin I did say Just a Oops sorry we dint hear u correctly easy fix........
Atmosphere: 3
Food: 5
Service: 2
David Benson
Nice sales staff
Atmosphere: 5
Food: 5
Service: 5
Ramirez
Never coming back ? going back to my spot caribou.
Atmosphere: 1
Food: 1
Service: 1
Takeisha Scott
Tried for the first time today service amazing and the Cold Brew & cold foam is definitely better than Starbucks.
Best skim mocha!!
I went to get some drinks today after the gym, mind yall my family and I have a very important personal matter to attend to today unfortunately.
When I got to the window to pay, they got one of my drinks wrong, then made it wrong/maybe forgot to make me another one but the cashier made sure to double check and reiterated again to those making the drinks. They kept apologizing and I said it was fine/okay - I obviously have been dreading because of how hectic my weekend was going to be and didn’t care for the amount of time I waited in the drive through today. Also.., I’ve worked fast food for 7 years,… I KNOW customers can be crazy… and as a customer myself getting COFFEE on a Friday?! lol. It’s not normal of me to be up this early and it’s crazy for me to see an 8am rush?! I never knew since I always come midday for my coffees😂
Well, as I continued waiting- one of the gals, shift lead/manager- came and gave me a coupon for the inconvenience. My heart: 🥹❤️. I love scooters and I was not expecting anything than my drinks I paid for!!
Thank you to the staffs on 2/21/2025 (8am/morning shift workers)!
Thank you for such great customer service!!!
Atmosphere: 5
Food: 5
Service: 5
I come here every single day and every single day I get the same thing and every single day the price is different I’ll literally have the exact amount I paid the day before and some days I’m charged more. I also almost always never get what I order it’s like they just choose what to give you and they choose what to put in it regardless of what you ordered There’s so many occasions im asking “what is this” as it’s nothing like the day before a smoothie should be the same color everyday and some days my strawberry smoothie is pink some days is white some days it’s cream ….some days it’s milk based some days it’s ice based some days I get a small for a medium price some days I get a medium for the large price. Nobody is on the same page here.
Atmosphere: 1
Food: 1
Service: 1
Ordered a drink with no whip, received whip on my drink and instead of making a new one (as they should’ve) they scrapped it off. As someone who worked a coffee shop, please acknowledge that people have sensitivities, to make a new drink if you mess up, also a sorry would be nice.
Food: 1
Service: 1
I love this place for a quick morning coffee or a calming interaction with very friendly staff. They always have a spare minute to chat with my cat after some challenging vet visits and it really has perked up his mood. I remember your staff kindly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Bull Infusion
The drive thru is always convenient and moves at a good pace. I haven't ever had a bad drink. They offer a lot of variety and flavor combos. I like their disposable to‐go cups, always unique!
I'm totally hooked on the egg white bites. They have 2 flavors to choose and both are fantastic.
Atmosphere: 5
Food: 5
Service: 5
best coffee hands down. better than dunkin', starbucks, & caribou!
Atmosphere: 5
Food: 5
Service: 5
You should teach your employees to say, excuse me rather than “WHAT?” The blonde…
Service: 1
Love this place!
Atmosphere: 5
Food: 5
Service: 5
Friendly employees, fun menu, easy experience. Recommend.
Scoot on up!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Grate service usually . Until the girl today tried to tell me I dint order what I know I ordered and I always order the same drink since they opened at this location . Really confused how the girl tried to make it my fault and convince me I said some thing difrent thin I did say
Just a Oops sorry we dint hear u correctly easy fix........
Atmosphere: 3
Food: 5
Service: 2
Grate service usually . Until the girl today tried to tell me I dint order what I know I ordered and I always order the same drink since they opened at this location . Really confused how the girl tried to make it my fault and convince me I said some thing difrent thin I did say
Just a Oops sorry we dint hear u correctly easy fix........
Atmosphere: 3
Food: 5
Service: 2
Nice sales staff
Atmosphere: 5
Food: 5
Service: 5
Never coming back ? going back to my spot caribou.
Atmosphere: 1
Food: 1
Service: 1
Tried for the first time today service amazing and the Cold Brew & cold foam is definitely better than Starbucks.
Atmosphere: 5
Service: 5
Loading...