Went inside to order a drink and a sandwich stood there for a few minutes while the workers were talking. I ordered my drink which was fine til later... I ordered a sandwich they didn't have it ordered another one didn't have it ordered a bagel was barely toasted... ordered a sandwich as well which was OK. Back to the drink, i ordered a cooler so naturally the drink will start to melt well there was a lot of coffee grounds in my drink. Never had that before. Way more grounds than what there should have been as if the coffee machine did not get washed properly (or at all)
Atmosphere: 2
Food: 3
Service: 2
Meranda Larson
The door was locked well over 10 minutes before closing. The employee inside gave a nasty look when they saw customers outside checking the door. They hadn't posted that they were closing early and were unprofessional.
Service: 1
Liz UnacornMagic
This place has always been pretty good. Although they locked their doors around what must have been 5 when they close at 6. It would be understandable if they have it stated anywhere that they close their doors early and continue their drive thru until 6. Yet no where does it say that anywhere.
Atmosphere: 4
Food: 5
Service: 4
Logan
Door locked 10 to 15 minutes before closing time Saturday 5, 2025
Atmosphere: 2
Food: 1
Service: 1
Cynthia Bauer
Yummy as always
Atmosphere: 5
Food: 5
Service: 5
Melissa Ali
The staff was friendly, the drink was consistent from the last store I went to. Very clean, including the bathrooms. Nice & quiet too. Easily a good place for friends, partners or dates to go, also to order for the office!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Iced Latte
Casey Finken
There didn't appear to be any flavoring in my caramel high rise and I let them know immediately but they didn't offer to fix it. I'm sitting in the restaurant drinking my bland drink. Disappointing.
Service: 1
Carl Otto nyquist
Great breakfast sandwiches. Something to add to your morning routine.
I have been a frequent customer for years, I had went to caribou today at 1pm to order one of my normal lattes that I get very frequently and as I was driving off I realized it tasted off. Very plain, hardly any flavor at all. I had called and politely explained my coffee did not taste right and had asked if it was okay for me to come back and have my latte remade. The barista carried on to immediately say “No I was actually the one who made your coffee. I know how they’re made and I made it correctly. It’s 3 pumps of caramel and 2% milk.” I had explained again that I’ve ordered this many times and it just didn’t seem correct. She refused and stated “yeah unfortunately I can’t remake it for you no, I made it correct”. (My drink was over $7 plus a tip from myself) As a prior barista for years myself this was extremely rude. You need to treat the customer as if they are always right even if your “certain” your correct and remake their drink for them. I’ve never been one to complain once to this company. (This was not a barista I’ve seen at carribou before so I’m sure she was new) but I hope her and management both read this review as she will make caribou lose customers quickly with this attitude.
Service: 1
Linda Rae Nelson
Loved it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Bagel with Cream Cheese, Caramel High Rise
Jheriii Berry
I'm in love with this place. I recommend it to all my friends and family. The staff and crew are so nice and helpful and not to mention the patience they have for me whenever making a tough decision.
Atmosphere: 5
Food: 5
Service: 5
Diana Brisseida Reyna
I will always love this place! Thank you for allowing me to have my coffee in such a delicious place! I spent a wonderful week in Marshall Minnesota with the love of my life! It was the best summer of my life and with more coffee!
Went inside to order a drink and a sandwich stood there for a few minutes while the workers were talking. I ordered my drink which was fine til later... I ordered a sandwich they didn't have it ordered another one didn't have it ordered a bagel was barely toasted... ordered a sandwich as well which was OK. Back to the drink, i ordered a cooler so naturally the drink will start to melt well there was a lot of coffee grounds in my drink. Never had that before. Way more grounds than what there should have been as if the coffee machine did not get washed properly (or at all)
Atmosphere: 2
Food: 3
Service: 2
The door was locked well over 10 minutes before closing. The employee inside gave a nasty look when they saw customers outside checking the door. They hadn't posted that they were closing early and were unprofessional.
Service: 1
This place has always been pretty good. Although they locked their doors around what must have been 5 when they close at 6. It would be understandable if they have it stated anywhere that they close their doors early and continue their drive thru until 6. Yet no where does it say that anywhere.
Atmosphere: 4
Food: 5
Service: 4
Door locked 10 to 15 minutes before closing time Saturday 5, 2025
Atmosphere: 2
Food: 1
Service: 1
Yummy as always
Atmosphere: 5
Food: 5
Service: 5
The staff was friendly, the drink was consistent from the last store I went to. Very clean, including the bathrooms. Nice & quiet too. Easily a good place for friends, partners or dates to go, also to order for the office!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Iced Latte
There didn't appear to be any flavoring in my caramel high rise and I let them know immediately but they didn't offer to fix it. I'm sitting in the restaurant drinking my bland drink. Disappointing.
Service: 1
Great breakfast sandwiches. Something to add to your morning routine.
Atmosphere: 4
Food: 5
Service: 5
Awesome
Atmosphere: 5
Food: 5
Service: 5
Best customer service in town!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin, Turtle Mocha, Nitro Turtle Mocha
Restaurantji Recommends
I have been a frequent customer for years, I had went to caribou today at 1pm to order one of my normal lattes that I get very frequently and as I was driving off I realized it tasted off. Very plain, hardly any flavor at all. I had called and politely explained my coffee did not taste right and had asked if it was okay for me to come back and have my latte remade. The barista carried on to immediately say “No I was actually the one who made your coffee. I know how they’re made and I made it correctly. It’s 3 pumps of caramel and 2% milk.” I had explained again that I’ve ordered this many times and it just didn’t seem correct. She refused and stated “yeah unfortunately I can’t remake it for you no, I made it correct”. (My drink was over $7 plus a tip from myself)
As a prior barista for years myself this was extremely rude. You need to treat the customer as if they are always right even if your “certain” your correct and remake their drink for them. I’ve never been one to complain once to this company. (This was not a barista I’ve seen at carribou before so I’m sure she was new) but I hope her and management both read this review as she will make caribou lose customers quickly with this attitude.
Service: 1
Loved it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Bagel with Cream Cheese, Caramel High Rise
I'm in love with this place. I recommend it to all my friends and family. The staff and crew are so nice and helpful and not to mention the patience they have for me whenever making a tough decision.
Atmosphere: 5
Food: 5
Service: 5
I will always love this place! Thank you for allowing me to have my coffee in such a delicious place! I spent a wonderful week in Marshall Minnesota with the love of my life! It was the best summer of my life and with more coffee!
Atmosphere: 5
Food: 5
Service: 5
Amazing staff !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel High Rise
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