🛑 PUBLIC SERVICE ANNOUNCEMENT 🛑
I don’t usually do this, but I need to share my experience with Domino’s Pizza in Moorhead, MN (935 37th Ave S).
On May 24th, I placed a delivery order around 9:57 PM. At 11:12 PM, I got an email saying my food was delivered… but nothing was at my door. I searched the hallways and outside. Nothing. I called the store around 11:34 PM and was told someone in the building (Apt 101) got my food. I confirmed with my neighbor that he didn’t have it. I then offered to drive to the store to pick up a remake.
Y’all… when I got there, the manager accused me of lying, refused to remake my food unless I showed Ring footage, and treated me like I was trying to scam them—AFTER I had already paid in full with a tip. I had my two boys in the car, one of whom is autistic and only eats certain foods like pizza. We waited for hours for nothing.
And the kicker? When I got back home, the Domino’s driver was outside. I asked him directly if he delivered to my apartment. He said, “No.” That means I had been telling the truth the entire time.
Even after that, the manager refused to give me the corporate number, threatened to call the police on me, and spoke to me like I was less than. I left that store feeling disrespected, dismissed, and discriminated against.
I’m not one to “pull the race card,” but this experience felt racial. It felt like my money was good enough, but I wasn’t. And that’s not something I’m going to stay silent about.
I’ve already filed complaints with Domino’s Corporate and the Better Business Bureau, and I’ll be warning every friend and family member:
⚠️ DO NOT ORDER FROM THAT LOCATION. ⚠️
We deserve better service, better treatment, and basic human decency.
#AccountabilityMatters
#CustomerServiceMatters
#StandUpForWhatYouDeserve
Quyen Tran
Burnt half of them. Cant eat.
Gunnar Korpi
Saw the delivery guy on my camera carelessly handling my order. He stares at my house like he knew what he did. Drivers name was Nathan. If you end up getting that dude delivering your pizza, good luck. Btw domino's doesn't refund either. They only give you a % credit on your next order from that store. Ridiculous if you ask me.
Atmosphere: 1
Food: 1
Service: 1
Jim
Every time I try to order online there is an issue with this location. For a long time now they have not offered delivery through the app. Picked up a pizza instead and it was undercooked. Honestly just a bad location with not very good management.
Atmosphere: 1
Food: 1
Service: 1
John Lesch
DON'T ORDER DELIVERY Opened up the box to find a bite taken out of a piece of pizza and a hole in the top of a lava cake
Service: 1
Ryan Clark
Quick delivery and yuuumy. Dominoes is my favorite!!
Atmosphere: 5
Food: 5
Service: 5
Hentashi Satoshi
Dominos website says they season the hand tossed pizzas with garlic oil and seasoning but my pizza crust was barren. I went up and asked if they as a company stopped doing it and the employee said its only for thin crust. The dominos website says its for handtossed too. The employee was nice enough to give me a cup of garlic butter (is that what they put on the crust?) free of charge, but I really just wanted my crust seasoned like it's supposed to be.
Atmosphere: 5
Food: 2
Service: 4
David Hoffman
Ordered a pizza and it took 1 hour and 15 minutes to get here. It was ice cold and I live 5 blocks away from the azool location.
Food: 1
Service: 3
Nathan Schaefer
Hands-down, the best Domino’s Pizza store in Fargo Moorhead. Every time we order from here it is super fast. It’s always hot. Never had an issue one time. I drive all the way across town to pick up from this Domino’s because the other Domino’s are so unreliable compared to this one. The crew that works at this Domino’s is awesome!!!
I called to place an order for pizza at 6:03 pm, and a man answered the call and asked if he could place me on a brief hold. I waited on the line for 15 minutes before deciding to drive to the store myself. What made me feel particularly disappointed was when I expressed my frustration to the lady who took my order at the restaurant; she didn't even apologize for the inconvenience.
Service: 2
Corey Rowden
The fast delivery
Retro Tech Channel
I ordered pizza from this place and it always arrives late and cold. This company has really gone downhill over the years. And when you call the number you don't get the local Pizza Hut you get their corporate office. Which I think is total baloney. So trying to get a refund is worthless
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
MC
Took forever to make my food. I watched the staff dance and joke around the whole time. Which I don't mind. But distractions led to my food being forgotten.
🛑 PUBLIC SERVICE ANNOUNCEMENT 🛑 I don’t usually do this, but I need to share my experience with Domino’s Pizza in Moorhead, MN (935 37th Ave S). On May 24th, I placed a delivery order around 9:57 PM. At 11:12 PM, I got an email saying my food was delivered… but nothing was at my door. I searched the hallways and outside. Nothing. I called the store around 11:34 PM and was told someone in the building (Apt 101) got my food. I confirmed with my neighbor that he didn’t have it. I then offered to drive to the store to pick up a remake. Y’all… when I got there, the manager accused me of lying, refused to remake my food unless I showed Ring footage, and treated me like I was trying to scam them—AFTER I had already paid in full with a tip. I had my two boys in the car, one of whom is autistic and only eats certain foods like pizza. We waited for hours for nothing. And the kicker? When I got back home, the Domino’s driver was outside. I asked him directly if he delivered to my apartment. He said, “No.” That means I had been telling the truth the entire time. Even after that, the manager refused to give me the corporate number, threatened to call the police on me, and spoke to me like I was less than. I left that store feeling disrespected, dismissed, and discriminated against. I’m not one to “pull the race card,” but this experience felt racial. It felt like my money was good enough, but I wasn’t. And that’s not something I’m going to stay silent about. I’ve already filed complaints with Domino’s Corporate and the Better Business Bureau, and I’ll be warning every friend and family member: ⚠️ DO NOT ORDER FROM THAT LOCATION. ⚠️ We deserve better service, better treatment, and basic human decency. #AccountabilityMatters #CustomerServiceMatters #StandUpForWhatYouDeserve
Burnt half of them. Cant eat.
Saw the delivery guy on my camera carelessly handling my order. He stares at my house like he knew what he did. Drivers name was Nathan. If you end up getting that dude delivering your pizza, good luck. Btw domino's doesn't refund either. They only give you a % credit on your next order from that store. Ridiculous if you ask me.
Atmosphere: 1
Food: 1
Service: 1
Every time I try to order online there is an issue with this location. For a long time now they have not offered delivery through the app. Picked up a pizza instead and it was undercooked. Honestly just a bad location with not very good management.
Atmosphere: 1
Food: 1
Service: 1
DON'T ORDER DELIVERY
Opened up the box to find a bite taken out of a piece of pizza and a hole in the top of a lava cake
Service: 1
Quick delivery and yuuumy. Dominoes is my favorite!!
Atmosphere: 5
Food: 5
Service: 5
Dominos website says they season the hand tossed pizzas with garlic oil and seasoning but my pizza crust was barren. I went up and asked if they as a company stopped doing it and the employee said its only for thin crust. The dominos website says its for handtossed too. The employee was nice enough to give me a cup of garlic butter (is that what they put on the crust?) free of charge, but I really just wanted my crust seasoned like it's supposed to be.
Atmosphere: 5
Food: 2
Service: 4
Ordered a pizza and it took 1 hour and 15 minutes to get here. It was ice cold and I live 5 blocks away from the azool location.
Food: 1
Service: 3
Hands-down, the best Domino’s Pizza store in Fargo Moorhead. Every time we order from here it is super fast. It’s always hot. Never had an issue one time. I drive all the way across town to pick up from this Domino’s because the other Domino’s are so unreliable compared to this one. The crew that works at this Domino’s is awesome!!!
Atmosphere: 5
Food: 5
Service: 5
I ordered delivery and they never sent it to me
Service: 1
Restaurantji Recommends
They keep cancelling my orders ?
I called to place an order for pizza at 6:03 pm, and a man answered the call and asked if he could place me on a brief hold. I waited on the line for 15 minutes before deciding to drive to the store myself. What made me feel particularly disappointed was when I expressed my frustration to the lady who took my order at the restaurant; she didn't even apologize for the inconvenience.
Service: 2
The fast delivery
I ordered pizza from this place and it always arrives late and cold. This company has really gone downhill over the years. And when you call the number you don't get the local Pizza Hut you get their corporate office. Which I think is total baloney. So trying to get a refund is worthless
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Took forever to make my food. I watched the staff dance and joke around the whole time. Which I don't mind. But distractions led to my food being forgotten.
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