I came in, and the girl there was so rude. I’m not even sure why, I’m a quiet speaker and she spat out “speak up”. I looked at my friend who was thinking the same thing. I didn’t feel comfortable talking to her after that. I know what customer service is and it’s not that. Do better.
Atmosphere: 1
Food: 3
Service: 1
Muthu Meenakshisundaram
Clean, affordable, great service, good food.
Atmosphere: 5
Food: 5
Service: 5
Nate in the North
First impression was the long line and sweltering building. "No AC," is what the worker said. The kids working were nice enough to us but one was rude to the other, who was new. My meatballs were cold.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Meatball Marinara
Emilia
Jane was so rude good food tho
Kinley Wheeling
The food was good but the customer service was very bad the lady taking orders was very rude. And my pretzel was super super greasy
Atmosphere: 4
Food: 3
Service: 1
Andy Gentry
I am sad to say staff wasn't friendly at all. Several Dirty tables . Trash cans full. Eployees seemed to be bothered by customers bothering them by ordering food.
Atmosphere: 3
Food: 3
Service: 2
Vincent Toutges, Jr
Food was sloppy, staff was rude and if you order online please order well ahead. It's not always on time. I end up waiting from 15 to 20 extra mins.
Atmosphere: 3
Food: 3
Service: 1
J (Jezz)
Vegetarian options: They have some really good , fresh veggies!
Parking: There's a little parking area right in front of the building. Then some on the side
Jessica Woodhouse
Vegetarian options: They have some really good , fresh veggies!
Parking: There's a little parking area right in front of the building. Then some on the side
Recommended dishes: Meatball Marinara
Butterscotch the furry
Customer service was a miss otherwise everythings as you would expect from subway. Sandwiches are okay but
Customer service was a miss otherwise everythings as you would expect from subway. Sandwiches are okay but overpriced
Atmosphere: 1
Food: 3
Service: 1
Sarah Okeson
Lousy service. I went through the drive-through. After waiting about five minutes by the customer window, I asked if they were working on my order. The employee repeatedly betrayed me for asking. I generally like Subway, but I won't be back till this one. The employee also apparently tried to add a 10% tip which I wasn't interested in paying. I realize that restaurants get busy, but I wasn't sure if they had even noticed I had placed an order.
Service: 1
Dylin Baker
Jane has excellent customer service ! With a great attitude ! Thank you
Atmosphere: 5
Food: 5
Service: 5
Night Devil
Pete seems to be rushed and incompetent. He also has very poor customer service. Ordered my sandwich the guy who did the meat n cheese was attentive and then Pete did my veggies. 1 he put lettuce on half the sandwich really heavy and sparse on the other half. 2 I asked for extra pickles I don’t really think 4-5 pickles on a foot long sub is extra but ok. Finally at the end he failed to close the sand which and was balancing half my sandwiches insides ON the paper and wrapped it up like that. Opening this this was a mess especially since we were tryna get a quick sandwich for on the road.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies
Donna Brandt
The food was good, their service was lacking. Took a long while to even be acknowledged by staff at the window. No one even attempted eye contact. And that was at a time when I was the only car at the restaurant. When someone did come to take my money, he was very courteous and upbeat. I was just surprised by it, Subway's I've been to before have been right there. I'm not sure if it's the new punch in your order boards where no one has to talk to you. You punch in the order and drive up to the window. No one being there makes you wonder if anyone is there. Did they get my order? The board is easy for making your order, fewer mistakes. But, personal recognition and contact are important, especially if you are expecting a tip, too.
I came in, and the girl there was so rude. I’m not even sure why, I’m a quiet speaker and she spat out “speak up”. I looked at my friend who was thinking the same thing. I didn’t feel comfortable talking to her after that. I know what customer service is and it’s not that. Do better.
Atmosphere: 1
Food: 3
Service: 1
Clean, affordable, great service, good food.
Atmosphere: 5
Food: 5
Service: 5
First impression was the long line and sweltering building. "No AC," is what the worker said. The kids working were nice enough to us but one was rude to the other, who was new. My meatballs were cold.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Meatball Marinara
Jane was so rude good food tho
The food was good but the customer service was very bad the lady taking orders was very rude. And my pretzel was super super greasy
Atmosphere: 4
Food: 3
Service: 1
I am sad to say staff wasn't friendly at all. Several Dirty tables . Trash cans full. Eployees seemed to be bothered by customers bothering them by ordering food.
Atmosphere: 3
Food: 3
Service: 2
Food was sloppy, staff was rude and if you order online please order well ahead. It's not always on time. I end up waiting from 15 to 20 extra mins.
Atmosphere: 3
Food: 3
Service: 1
Vegetarian options: They have some really good , fresh veggies!
Parking: There's a little parking area right in front of the building. Then some on the side
Vegetarian options: They have some really good , fresh veggies!
Parking: There's a little parking area right in front of the building. Then some on the side
Recommended dishes: Meatball Marinara
Customer service was a miss otherwise everythings as you would expect from subway. Sandwiches are okay but
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Customer service was a miss otherwise everythings as you would expect from subway. Sandwiches are okay but overpriced
Atmosphere: 1
Food: 3
Service: 1
Lousy service. I went through the drive-through. After waiting about five minutes by the customer window, I asked if they were working on my order. The employee repeatedly betrayed me for asking. I generally like Subway, but I won't be back till this one. The employee also apparently tried to add a 10% tip which I wasn't interested in paying. I realize that restaurants get busy, but I wasn't sure if they had even noticed I had placed an order.
Service: 1
Jane has excellent customer service ! With a great attitude ! Thank you
Atmosphere: 5
Food: 5
Service: 5
Pete seems to be rushed and incompetent. He also has very poor customer service. Ordered my sandwich the guy who did the meat n cheese was attentive and then Pete did my veggies. 1 he put lettuce on half the sandwich really heavy and sparse on the other half. 2 I asked for extra pickles I don’t really think 4-5 pickles on a foot long sub is extra but ok. Finally at the end he failed to close the sand which and was balancing half my sandwiches insides ON the paper and wrapped it up like that. Opening this this was a mess especially since we were tryna get a quick sandwich for on the road.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies
The food was good, their service was lacking. Took a long while to even be acknowledged by staff at the window. No one even attempted eye contact. And that was at a time when I was the only car at the restaurant. When someone did come to take my money, he was very courteous and upbeat. I was just surprised by it, Subway's I've been to before have been right there. I'm not sure if it's the new punch in your order boards where no one has to talk to you. You punch in the order and drive up to the window. No one being there makes you wonder if anyone is there. Did they get my order? The board is easy for making your order, fewer mistakes. But, personal recognition and contact are important, especially if you are expecting a tip, too.
Food: 5
Service: 3
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