Mermaid An American Grille
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I highly recommend not booking an event with this Venue. My finance and booked a date for our wedding reception and paid for half. We have been trying to contact them since a week after the booking with no response at all. In the mean time they have our deposit and we have nothing. Be forewarned. Thanks to Natalia for leaving us with nothing.
We had a great time enjoying dinner and drinks tonight! Our server Steve was awesome. We were in stitches the whole time. Nicole was a hoot too! Good and drinks were good too! Would definitely recommend a visit here.
Great bowling alley! Had a blast at the twin cities open
Had my daughter's birthday party scheduled for yesterday. Booked plenty of time in advance and got the confirmation email that everything read set. About a half hour before the event I got a confirmation text. When we got there and went to the front desk, we were informed that they had overbooked for a league tournament and that they didn't have any open lanes for the party The Manager, Patrick, also claimed that he called and left a voice mail, which never received a call or message. When asking him when he called me, he said around noon... the party was supposed to start at 2pm. Even if I did receive a call, how on the heck would I be able to plan a birthday party on that short of time for 7 kids. This situation was VERY frustrating and I can't believe that they couldn't have called me days before letting me know of the situation.
The place has been there forever and appears to be content just doing the minimum to pay the taxes waiting to have the land bought out by some large developer. Lots of space inside and few people. Food is decent but nothing special. Bowling was overpriced (around a $100 for 6 people to bowl 2 games on a Wed afternoon). Service was lower-tier. Nothing really special to make the place worth going again.
A bit over priced. The wait staff is pretty decent MOST the time. The food is good... not great for what their charging. They also removed their trademark Mermaid ... she needed updating, but the people of the City of Mounds View are pissed! RESTORE AND REPLACE HER!
Nice lanes, friendly staff, great bowling experience, and fun atmosphere. The baby greens salad and French Fries are probably the only vegan food items available.
Last three times I been their never got waited on. Finally had to leave. Worst service ever. Used to be a good place but whoever runs it has no idea what a Customer is. I do not care if their food is good, waiting to get sevice is not worth it. I would not tolerate this if I ran it.
We were staying in the attached hotel AmericInn. Walked to the restaurant through an unmarked path turning here, there, around furniture stored in hallways of the hallways. Finally stumbled on the entrance to the bowling alley. Found our way into the bar and sat ourselves in a booth. Waited for a long time with a bartender not bothering to look our way and 2 male waiters more intetested in the sports on the TVs or women seated at the bar. Finally flagged down a waiter who reprimanded us from not entering through the correct doorway to be seated. I ordered a beer and received a different brand but didnt dare send it back as not sure when I might receive a replacement.. Food was good. Server was slow and inattentive.
Have been to this place a few times, mostly for events (bowling, small parties, etc.). It's an OK place, nothing fancy.
Restaurantji Recommends
We'd never been here before but it's really easy to get to and has lots of parking. This is a really casual place with a dining room, bar, arcade, bowling alley, and catering event space. We both got the walleye and it was delicious! It wasn't very crowded and food was delivered fast! Get the appetizer sampler; the nachos were incredible!! There were lots of kids running around but they looked like they were having a great time. We'll be back next time we're in the area!!
Stopped in for Monday Special lunch: Chili Dog with French Fries in a basket. HUGE DOG great Chili lots of Hot French Fries $ 6.99 such a deal.
We come here often Greg in the Pro shop is great !! Food and staff always great !!! Hotel always gives us a discount Bowling center is updated and family freindly ....
Great place to visit during those harsh winter days when you are looking for entertainment. Arcade, bowling, pool tables, bar. Huge mermaid sculpture at the entrance, great photo op for those who like mermaids.
Stopped by at 4:30 on a Sunday to get something to eat. Sign said wait to be seated, no hostess in sight had to look for someone to seat us. Ordered two sandwhichs both the Lombardi. When arrived each one of the sandwhichs had one stale bun as they were hard, onion rings were very few and not fresh. Mentioned to the waitress about the stale buns, she took both sandwhichs back, thinking that we would get fresh made only to get new buns not even toasted and cold sandwhich overall. What kind of lame cook is working the kitchen? The product was terrible and I would not recommend this place to anybody Before I left I took a look back in the kitchen area and understand the reason for the lousy service. I'm just glad I didn't get sick. The bathrooms were messed up, one soap dispenser had been torn off the wall and was just sitting on the sink. The sink I used the faucet when turned on sprayed water to the sides not into the sink.
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