Jimmy John's
5555 Winnetka Ave N, New Hope
(763) 537-1501
Recent Reviews
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I ordered a chicken bacon sandwich from Jimmy John’s, but when I got home and opened it, there was no chicken in it.
I called the store and spoke to the manager, who assured me that he had credited my account.
Today, I went in to redeem that credit—only to find out there was no record of it.
What is going on with these companies? This isn’t the first time something like this has happened. It shouldn’t be that hard to do the job right the first time. If mistakes weren’t made, they wouldn’t have to be fixed later.
I had not been to Jimmy John's in months because of a similar experience.
Atmosphere: 1
Food: 1
Service: 1
Closed at 2pm on a Sunday!? The owner of this restaurant should just close it, they clearly can’t handle the business.
What is the purpose of me ordering 15 min ahead on the app if when I get there the food is still not ready. I get to the front of the window and the guy asks me my order and at that point starts making it. Freaky fast subs huh? What a joke of a location. One of the workers was legitimately standing and watching the other workers work. Never coming here again
Atmosphere: 1
Food: 1
Service: 1
Went to get a sandwich for lunch and this location was not open despite having posted hours saying it was. Doors were locked, all lights were off and no employees were even in the building.
This is by far the worst!!! chicken Ceaser wrap I have ever had it was all wet and smushed way to watery, it was Awful???
Atmosphere: 1
Food: 1
Service: 1
Awesome location with amazing staff!!
Atmosphere: 5
Food: 5
Service: 5
I got in the drive thru line at 11:50 am. I did not leave the drive thru line until 12:20 PM. The car in front of me gave them their card for payment and then had to wait 10 minutes until they got their sandwich.
When I finally got to the window they told me they were backed up before taking my payment and giving me my sandwich. I wasted my entire lunch break in a drive thru line to finally get my food only to get out of line and find that despite the receipt showing the correct product, they gave me someone else's sandwich.
Shut this location down. The staff are too blazed on the job to take a sandwich order correctly. I'd go back for a refund but I don't have 10 hours for them to finally take my order.
A joke of a restaurant run by clowns pretending to be adults. I can only hope they're doing all this for free because there's no way they're "earning" any paycheck with such terrible performance.
Stay far away.
Atmosphere: 1
Food: 1
Service: 1
I just want to say My delivery driver is awesome. I’m not sure his name but he is so Respectful. He always gets a Big tip from us at Work! Thank you whatever your name is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Roast Beef, French Bread
Was there today ordered a giant sub and the med. wrap. After waiting over 20 min. they tell me they don't have any feta cheese I could have parm. or provolone. Did not like the sandwich but it might have been good with feta will never know. Won't go back again.
Lazy and nasty wouldn't deliver to me even though I live right by them just awful
Restaurantji Recommends
The servers are wonderful to talk to.
Atmosphere: 4
Food: 4
Service: 5
Give Them a break sandwich had no love in it
Ordered BLT for daughter. Had 1 normal piece of tomato but the other few were tiny pieces of the end of the tomato. They had to know when making the sub. Staff was very friendly.
Atmosphere: 5
Food: 3
Service: 5
Jimmy John’s freaky slow. I waiting in line for 12 minutes with only 2 cars ahead of me. Why is the service so slow? What happened to 30 second sandwiches. I finally got my sandwich and it was soggy. You are better off going to Subway right down the road. Better and faster service.
Atmosphere: 3
Food: 1
Service: 1
Went thru drive thru and I gotta say, this may be the last time I will pay for Jimmy johns again. Very little meat, especially since the first 1-1/2" of both sides of the sandwich was just French bread, big green/ white end slices of tomato, no sprouts available anymore. Very bland and just overall not the quality that I feel JJ used to be. Disappointing to say the least.
Atmosphere: 2
Food: 2
Service: 2
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