Not too long ago I went here in the AM ~20 minutes after opening and an older man was operating the drive thru. He was the sweetest and most patient person and honestly, the best customer service person I’ve had in the food service industry. He let me order a basic taco and some oles. But, the last two times (including today) I did the same thing. I came ~20 minutes and this older woman said that they don’t have any meat made until lunch time. I don’t know if this was a fluke where the other gentleman had meat or what the circumstances were but god was she rude. This woman has the absolute worst attitude and yelled at me through the speaker for wanting a meat taco. I then proceeded to say that it was posted on the menu and asked what they have on the menu that’s actually available. She said the breakfast food. It’s very vague and I asked for clarification, she wouldn’t give it. It’s sad that all the younger staff have great customer service skills, including some at opening time but this older lady has no respect for customers. If you are going to be yelling at people through an intercom and have an attitude, DO NOT WORK IN THE FOOD SERVICE. With having to get her twice and be treated like that, I don’t think I’ll be coming back to this location again. As I see other reviews, it looks like she’s ruined this location for others too.
Atmosphere: 1
Food: 3
Service: 1
Abel King
It's taco John's, pretty middle of the road for a taco johns. Food was ready quickly and was decent
Atmosphere: 4
Food: 3
Service: 4
Mark Carr
Stale tacos and chips. Asked for extra potato seasoning for my oles, but the person in charge said they can't give out sides of seasoning. I go to other taco johns all the time and have never been told they can't give out extra seasoning in a cup. Whatever.
Atmosphere: 4
Food: 2
Service: 3
Angie Zayas
Never get everything I order.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Taco Salad
Sarah Smith
I always get the super burrito and I ask for light beans and everytime I ask for light beans I feel like they put extra beans. There's one lady that works there that was complaining and swearing about ppl that do specialty orders. I order a burrito again today said extra beef light beans the burrito was all beans n barley any meat. I keep giving this place a chance but I think I'm done i will go somewhere else from now on. Some of the staff are pretty rude as well.
Atmosphere: 3
Food: 1
Service: 3
Pamela Giles
I stepped over to use the bathroom while we waited for our food! Their were 2 bathrooms available to use that were unisex! There was an employee cleaning one of the bathrooms & the other was unused. I was going to use the available bathroom & the employee stopped me and asked me to wait until he was done cleaning the bathroom he was in and I could use that one because he needed to go straight to the other bathroom & clean that one. I world have been in and out of the other bathroom before he even finished cleaning the one he was currently cleaning. I obliged & and waited, but was really taken back by his strange request. There was nothing wrong with the open bathroom. He was more worried about himself having to maybe wait a few minutes for me to finish so he could go in and clean. He preferred to unnecessarily have me WAIT to use the bathroom so he wouldn't have to wait a minute or 2 for me. I know this comment isn't good related, but I felt this was poor customer service. The food was ok, and service was ok on the front end.
Atmosphere: 3
Food: 3
Service: 4
Kirsten Vaage
Good guac and crispy tacos. Can't go wrong with potato gems
Atmosphere: 2
Food: 3
Service: 3
Kenneth HANSON
They were dressed up for Halloween was nice
Atmosphere: 4
Food: 3
Service: 3
Mr Venom
Love this place so much
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Burrito, Quesadilla
Selina Barnes
Everytime I come here food and service are wonderful!!! Thank you!!! Keep up the great work!!!
One of the worst taco johns I've been at last 2 times I've been there, there's been hair in my food. This time I waited 7 mins for just two drinks already had my food within 5 mins of waiting which is still came out cold and my hard shells were broke. I don't recommend coming to the taco johns in new ulm.
Atmosphere: 1
Food: 1
Service: 1
Wicked Exotics
Steph is a rockstar, she’s so nice, she always remembers me, the entire crew is awesome! Hands down, best taco John’s there is! Awesome people, always do a great job on my food, I love these people.. great people! I go in just to see them and talk
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Burrito
Che Be
I ordered the chicken boss bowl and did not want any salsa type stuff as I am allergic to onions. I told the lady that and another lady came on the speaker and said “that’s not on there!!!” So i said ok, i got back to work, and there was salsa there with onions. No lunch for me today I guess.
Food: 1
Service: 1
Joseph Tousignant
Well run
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
ScaryS0viet
Definitely one of my go-tos whenever I'm in town, this location has always done an amazing job with what they're given
Not too long ago I went here in the AM ~20 minutes after opening and an older man was operating the drive thru. He was the sweetest and most patient person and honestly, the best customer service person I’ve had in the food service industry. He let me order a basic taco and some oles. But, the last two times (including today) I did the same thing. I came ~20 minutes and this older woman said that they don’t have any meat made until lunch time. I don’t know if this was a fluke where the other gentleman had meat or what the circumstances were but god was she rude. This woman has the absolute worst attitude and yelled at me through the speaker for wanting a meat taco. I then proceeded to say that it was posted on the menu and asked what they have on the menu that’s actually available. She said the breakfast food. It’s very vague and I asked for clarification, she wouldn’t give it. It’s sad that all the younger staff have great customer service skills, including some at opening time but this older lady has no respect for customers. If you are going to be yelling at people through an intercom and have an attitude, DO NOT WORK IN THE FOOD SERVICE. With having to get her twice and be treated like that, I don’t think I’ll be coming back to this location again. As I see other reviews, it looks like she’s ruined this location for others too.
Atmosphere: 1
Food: 3
Service: 1
It's taco John's, pretty middle of the road for a taco johns. Food was ready quickly and was decent
Atmosphere: 4
Food: 3
Service: 4
Stale tacos and chips. Asked for extra potato seasoning for my oles, but the person in charge said they can't give out sides of seasoning. I go to other taco johns all the time and have never been told they can't give out extra seasoning in a cup. Whatever.
Atmosphere: 4
Food: 2
Service: 3
Never get everything I order.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Taco Salad
I always get the super burrito and I ask for light beans and everytime I ask for light beans I feel like they put extra beans. There's one lady that works there that was complaining and swearing about ppl that do specialty orders. I order a burrito again today said extra beef light beans the burrito was all beans n barley any meat. I keep giving this place a chance but I think I'm done i will go somewhere else from now on. Some of the staff are pretty rude as well.
Atmosphere: 3
Food: 1
Service: 3
I stepped over to use the bathroom while we waited for our food! Their were 2 bathrooms available to use that were unisex! There was an employee cleaning one of the bathrooms & the other was unused. I was going to use the available bathroom & the employee stopped me and asked me to wait until he was done cleaning the bathroom he was in and I could use that one because he needed to go straight to the other bathroom & clean that one. I world have been in and out of the other bathroom before he even finished cleaning the one he was currently cleaning. I obliged & and waited, but was really taken back by his strange request. There was nothing wrong with the open bathroom. He was more worried about himself having to maybe wait a few minutes for me to finish so he could go in and clean. He preferred to unnecessarily have me WAIT to use the bathroom so he wouldn't have to wait a minute or 2 for me. I know this comment isn't good related, but I felt this was poor customer service.
The food was ok, and service was ok on the front end.
Atmosphere: 3
Food: 3
Service: 4
Good guac and crispy tacos. Can't go wrong with potato gems
Atmosphere: 2
Food: 3
Service: 3
They were dressed up for Halloween was nice
Atmosphere: 4
Food: 3
Service: 3
Love this place so much
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Burrito, Quesadilla
Everytime I come here food and service are wonderful!!! Thank you!!! Keep up the great work!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Grilled, Burrito
Restaurantji Recommends
One of the worst taco johns I've been at last 2 times I've been there, there's been hair in my food. This time I waited 7 mins for just two drinks already had my food within 5 mins of waiting which is still came out cold and my hard shells were broke. I don't recommend coming to the taco johns in new ulm.
Atmosphere: 1
Food: 1
Service: 1
Steph is a rockstar, she’s so nice, she always remembers me, the entire crew is awesome! Hands down, best taco John’s there is! Awesome people, always do a great job on my food, I love these people.. great people! I go in just to see them and talk
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak, Burrito
I ordered the chicken boss bowl and did not want any salsa type stuff as I am allergic to onions. I told the lady that and another lady came on the speaker and said “that’s not on there!!!” So i said ok, i got back to work, and there was salsa there with onions. No lunch for me today I guess.
Food: 1
Service: 1
Well run
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Definitely one of my go-tos whenever I'm in town, this location has always done an amazing job with what they're given
Atmosphere: 4
Food: 5
Service: 4
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