Panera Bread
13535 60th St N, Oak Park Heights
(651) 323-9021
Recent Reviews
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Good soups and sandwiches
Atmosphere: 5
Food: 5
Service: 5
Gross and expensive
Atmosphere: 2
Food: 1
Service: 2
I went to the Stillwater location and ordered a bowl of chicken noodle soup. It was a to go order. So when I got home I noticed there were no noodles in my chicken noodle soup. How do you take a label and scoop up some soup and not notice there is no noodles. Thanks for making me pay $9 for broth.
Atmosphere: 1
Food: 1
Service: 1
Second time ordered a Mediterranean Veggie Sandwich first time the bread and ingredients were not correct. I called and the
Manager hung up on me. Today ordered again and this time the bread was correct but it was hard /not fresh. They also forgot side order of chips.
Food: 2
Service: 1
The man serving me had very long dirty nails - and no gloves ?
Atmosphere: 1
Food: 4
Service: 1
I think the bosses at that restaurant should be sent to take a course in human relations. They are very rude and don't know how to treat customers. If they have a problem, it's better for them to stay at home. Remember that the customer must provide good service.
Service: 1
I have never had a bad experience at Panera until today… the broccoli and cheddar soup was so undercooked and runny along with zero flavor that I had to throw it out after two bites. They got the melted cheese all over the top of my sandwich. The bread on the side was also un-eatable as it was rock solid. So I paid $12 for a soup, sandwich, and piece of bread and all I ate was the half sandwich. Unbelievable and I’ll never come back to this location again.
Food: 1
Gal who took our order did not listen . New what we wanted but ended up getting something else. Still very good
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Chips
Very delicious food !!!
VERY SLOW service every time I use the drive thru service.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Grilled Cheese
Spent 15 minutes in drive through to find out they're out of all bagels. Then I get the privilege of waiting another 20 minutes to get out of the drive through.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
6-31-24 Clean, stocked and easy in & out
8-11-24 ☕☕
Atmosphere: 5
Food: 5
Service: 5
6-30-24 Bright, Clean & Comfortable!
8-4-24 Love our weekend morning gal ♥️☕☕
Atmosphere: 5
Food: 5
Service: 5
I really would like to add what a treasure you have in Kimberly … I overheard her conversation about the product as I believe she was coaching Delaney (also very welcoming). She is a star …. I am visiting from NJ and I WISH we had more Sunshine like her personality around …she made my travels feel like home and I had to let her know how important she is in sharing her presence with those who travel through….shes a one of a kind!!! Thank you both Kimberly and Delaney!!!! Congratulations Panera Bread on such an employee.
Atmosphere: 5
Food: 5
Service: 5
I’m assuming they have some serious staffing issues at this location. Sat in the drive thru line for close to an hour. When we pulled up to order, they advised of a 20 minute wait and asked if that would be okay - as if we weren’t trapped in the line. I don’t know what takes so long as most of the food is probably frozen.
Atmosphere: 1
Food: 1
Service: 1
8 a.m. out of scramble eggs already?
Then (last 3 visits) long waits with like 3 to 5 people making food and hardly any customers, weird. I go to Dunn Brothers or Bruggers in Stillwater, and they have half the staff and not the long waiting
Atmosphere: 3
Food: 3
Service: 2
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