Yall lock the door and block the drive through during business hours at 9pm on a monday. Ok, cool, not. Big sign says open late.
Whitney Askew
Wendy’s employee Meleidi had an extremely rude and unprofessional attitude. If she doesn’t want to do her job, she shouldn’t be at work. I had to come back because my sauce was missing from the bag, and instead of fixing their mistake, she tried to make me pay for something that should have been included in the first place. The attitude was nasty, dismissive, and unacceptable. This was very poor customer service, and I will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Eric Halstead
It's Wendy's. If you like Wendy's you'll like this Wendy's. Service is prompt and food is good.
Atmosphere: 5
Food: 5
Service: 5
Andrew Burton
They messed up my order.
Atmosphere: 1
Food: 1
Service: 1
Cassie Johnson
I'm not one to write reviews, but I'm annoyed enough tonight to do so. Not only did I have to wait at least twice as long as they stated to receive the food, but once I got home, I found out they literally forgot the cheeseburger in the kids meal. The main portion of the meal! The large fries I ordered were barely full as well. Of course they forgot the sauce I requested, (as they do every time) as well. We love Wendy's but I'm always at least a little disappointed in the experience at this one.
Atmosphere: 2
Food: 4
Service: 1
Joshua Carter
Went to the drive through, major language barrier as you can guess got order wrong had to go in to get corrected order. Again major language barrier eventually given order I purchased. Looks like I’m stuck at McDonald’s.
Daniel Hermanson
Terrible. 20 minute wait for food at 230 in the afternoon.
Don't waste your time.
Atmosphere: 5
Food: 2
Service: 1
Yaroslav Garbaly
The food is really good But the speed of the drive through and the parking lot needs some work
Atmosphere: 3
Food: 5
Service: 3
Diane Lithgow
We went for baked potatoes. They only had one. So we shared stuff. Was a quick stop after a long flight.
Atmosphere: 4
Food: 3
Service: 5
Jacob Anderson
They get your order wrong often ,but correct it free of hassle ,and give you your receipt unlike McDonald's across the street
This location will charge you the wrong price - double check the screen total before paying at the window.
We ordered the bacon & cheese potato and were charged $4.49 (on the menu it is $2.49). There was a language barrier with the cashier and when we questioned the price, he said he wasn’t able to remove it from our order. While paying, I went back to take a picture of the drive-thru order and when we showed the cashier, he called his Assistant Manager on the phone who told us 1) the price changed and they were unable to change it on the drive thru screen and then 2) accused us of lying because such item wasn’t on the menu which is weird because the cashier handed us the food and it’s Wendy’s…of course you have baked potatoes. The Assistant Manager never apologized and instead just insisted on telling the cashier to refund us and that she will fix it tomorrow when she’s in. Worst customer service I’ve ever experienced at a fast food restaurant.
Atmosphere: 1
Food: 1
Service: 1
roxann patzman
They mess up every order. Not going back we’ll go to the Hudson one from now on.
Atmosphere: 2
Food: 5
Service: 1
Amanda Mathiesen
The staff was kind and we got exactly what we ordered
Atmosphere: 4
Food: 4
Service: 4
Renee Wittnebel
Unfortunately, our favorite sandwich (spicy chicken) was dry.
Yall lock the door and block the drive through during business hours at 9pm on a monday. Ok, cool, not. Big sign says open late.
Wendy’s employee Meleidi had an extremely rude and unprofessional attitude. If she doesn’t want to do her job, she shouldn’t be at work. I had to come back because my sauce was missing from the bag, and instead of fixing their mistake, she tried to make me pay for something that should have been included in the first place. The attitude was nasty, dismissive, and unacceptable. This was very poor customer service, and I will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
It's Wendy's. If you like Wendy's you'll like this Wendy's. Service is prompt and food is good.
Atmosphere: 5
Food: 5
Service: 5
They messed up my order.
Atmosphere: 1
Food: 1
Service: 1
I'm not one to write reviews, but I'm annoyed enough tonight to do so. Not only did I have to wait at least twice as long as they stated to receive the food, but once I got home, I found out they literally forgot the cheeseburger in the kids meal. The main portion of the meal! The large fries I ordered were barely full as well. Of course they forgot the sauce I requested, (as they do every time) as well. We love Wendy's but I'm always at least a little disappointed in the experience at this one.
Atmosphere: 2
Food: 4
Service: 1
Went to the drive through, major language barrier as you can guess got order wrong had to go in to get corrected order. Again major language barrier eventually given order I purchased. Looks like I’m stuck at McDonald’s.
Terrible. 20 minute wait for food at 230 in the afternoon.
Don't waste your time.
Atmosphere: 5
Food: 2
Service: 1
The food is really good
But the speed of the drive through and the parking lot needs some work
Atmosphere: 3
Food: 5
Service: 3
We went for baked potatoes. They only had one. So we shared stuff. Was a quick stop after a long flight.
Atmosphere: 4
Food: 3
Service: 5
They get your order wrong often ,but correct it free of hassle ,and give you your receipt unlike McDonald's across the street
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Inside was closed at 1pm on a Saturday
This location will charge you the wrong price - double check the screen total before paying at the window.
We ordered the bacon & cheese potato and were charged $4.49 (on the menu it is $2.49). There was a language barrier with the cashier and when we questioned the price, he said he wasn’t able to remove it from our order. While paying, I went back to take a picture of the drive-thru order and when we showed the cashier, he called his Assistant Manager on the phone who told us 1) the price changed and they were unable to change it on the drive thru screen and then 2) accused us of lying because such item wasn’t on the menu which is weird because the cashier handed us the food and it’s Wendy’s…of course you have baked potatoes. The Assistant Manager never apologized and instead just insisted on telling the cashier to refund us and that she will fix it tomorrow when she’s in. Worst customer service I’ve ever experienced at a fast food restaurant.
Atmosphere: 1
Food: 1
Service: 1
They mess up every order. Not going back we’ll go to the Hudson one from now on.
Atmosphere: 2
Food: 5
Service: 1
The staff was kind and we got exactly what we ordered
Atmosphere: 4
Food: 4
Service: 4
Unfortunately, our favorite sandwich (spicy chicken) was dry.
Atmosphere: 3
Food: 1
Service: 5
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