Dairy Queen Grill & Chill

Typical DQ outlet.
NOTE: All of my reviews start at a baseline of Average (3 stars) and either improve or regress from the mean. For example, most franchise businesses get 3 stars from me. They are cookie-cutter locations that are the same wherever you go (i.e. Applebee's and McDonald's). If something extraordinary is observed, the rating moves up or down.

Atmosphere: 4

Food: 4

Service: 4

Food is always delicious! Staff are always friendly.

Atmosphere: 5

Food: 5

Service: 5

Ordered a chocolate cone. Headed down the road. Got a chocolate/vanilla twist. How do you screw up something THAT simple?

Atmosphere: 3

Food: 3

Service: 2

My family and I went through this terrible place, we ordered banana splits and the quality was very bad, the banana was rotten and they mixed up the order and charged us.

Atmosphere: 1

Food: 1

Service: 1

Was fun and quick

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

It took like 30 mins

April 14, 2024 my husband went thru the drive thru to order a blizzard and a chocolate shake. 45 minutes later he came home with 2 blizzards ,(yes, they screwed up) and a shake that looked like it was made with water. It went straight down the drain. This establishment gets worse every time we feel brave enough to go there ..

This location really needs some better management...The food is cold most of the time. The service is slow.And it won't even be busy.I went in there the other day and had a mobile order, but instead of making my order there were 3 employees talking to the line cook and not doing anythingOnce they finally noticed me they started making my order.Unfortunate because I was very excited for this location to get mobile ordering.The bathrooms are disgusting, and the tables are sticky.The parking lot has potholes all around it.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: Pretzel Sticks, French Fries

I've been hoping people see my review. Save yourself the time and just get subway (couple blocks to the west)

Atmosphere: 2

Food: 2

Service: 1

Customer service is absolutely awful. Management needs some new managers there. Horrible service all around and don’t care to hear complaints. 39 minutes waiting for food to only get all the wrong stuff. Don’t bother complaining because this location won’t do anything to make things right! Go to Willmar DQ - much faster and WAY more friendly staff! Will not return.

Service: 1

My burger that was suppose to have NO cheese NO pickles NO tomato, had all 3 of those. My BBQ strips were plain strips had only 4 strips and I was suppose to have a second 6 piece not a 3 piece which actually had 4 pieces in it!!! Also waited 40 minutes with only 3 cars in front of me.

Atmosphere: 1

Food: 1

Service: 1

Talk about a real dump. Wanna wait 30 minutes for some vile “food” come here! Service with a smile! NOT! Don’t go here if ya have any self respect.

Atmosphere: 1

Food: 1

Service: 1

Says open until 10 got there at 9:30 and doors were locked two workers just stared while i tried the

Atmosphere: 1

Food: 1

Service: 1

35 minutes for food. No one ahead of me. Three people after me got food. Order was incorrect twice besides. Walked out, didn’t even bother to try and get a refund.

Atmosphere: 1

Food: 1

Service: 1

It's always pretty good food, but they forgot the ranch in our order.

Atmosphere: 4

Food: 4

Service: 4