Subway

187 Cheshire Ln Suite 400, Plymouth
(952) 745-9528

Recent Reviews

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Alicia Taylor

This place is terrible! The customer service is so awful. We tried to place an online order with a coupon that is only good online. Subway's ordering system nationwide went down for the day. Went in to the store and asked before ordering if we could use the coupon code since the online ordering was down. the guy said yes. So we order the 3 footlongs for $19 get to checkout and he tells us we can't use the coupon. Just a mere 3 minutes prior he said we could. tried charging $50 for the 3 sandwiches that were fully made. SAid no way we could use the coupon! Left. I assume he went in back and ate those sandwiches he just made. Do better! You completely wasted those sandwiches after promising to honor a coupon when your ordering system was down.

Atmosphere: 1

Food: 1

Service: 1

Jessa Osburn

This subway is awful. Ordered for delivery, didn't realize he cold cut combo is just nasty bologna, my mistake, but also they gave me the saddest looking nasty plain bologna sandwich. Called to let them know I cannot eat this and all the man said was, okay? Photos of what I ordered vs. what I received.

c nel

Dude that made my sammich was hilarious

Atmosphere: 3

Food: 4

Service: 5

Hilau Xiong

Great Service!

Atmosphere: 5

Food: 5

Service: 5

Roger Estwick

Giving a very poor review. I eat at many different ones and I have to say that this was the worst. It is all in the details and they didnt have any of it. Will I go back - i will have to be very desperate.

Atmosphere: 2

Food: 1

Service: 1

Kevin Trombly

Ordered from this place on doordash. I waited an hour before the store finally decided to just not even bother making it.

Service: 1

Tina Floyd

Customer service sucks rude workers male and female who has her 2 school age kids in while she’s working! She had to walk away from behind the counter to tend to her kids, while customers were waiting!!Just rude! Placed an online order and waited over 30 minutes in the store parking lot. No meatballs and don’t tell the customer and the app tells you your order is ready! And a man who said he had an interview with the manager Jerry wasn’t even available for this interview. The man told me to stop with my complaining I said why when you have me standing around waiting for food that clearly say ready! And look I paid for extra meatballs and clearly it’s say 50% more meat and just 1 extra meatball!!!

Atmosphere: 1

Food: 1

Service: 1

schaffs

good service, good food, clean and well

Atmosphere: 5

Food: 5

Service: 5

Missy Leng

Not open at 6pm on a Friday. Light even says open.

Sergei Hanka

The man behind the counter cancelled my order that I put in at 8:15PM. Told me they ran out of meatballs, but refused to make another sandwich, it’s currently 8:30PM.

Milan Schwendeman

Nothing like ordering after the person in front of you orders a tuna fish salad sandwich.. so gross.. I just left.. they don't even change there gloves

Angela G.

Nice staff, short wait, clean inside. Sandwich was not great.

Atmosphere: 4

Food: 2

Service: 4

Patrick Kimbrough

Good subway experience. Good employees, clean restaurant, clean bathrooms, and good food. Can’t beat that

Pat Fabish

Always good stuff at Subway!

Sam

Normally I don't write reviews but I'm in awe of how bad they messed up. Online order, ALL 3 sandwiches were wrong. They put half the toppings from one sandwich onto one and half from that on the other. So i got two mix and matched sandwiches. Both with additional sauces and toppings that were not asked for. The 3rd sandwich was supposed to be flat bread but they decided it needed to be wheat. Normally I wouldn't mind if it was a topping missing or something but this was just pure negligence. I would be willing to bet the person realized their mistake at a certain point but didn't care.

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