Take out was closed. No biggie but the drive thru was super frustrating. ALL touch screen to order, no interaction for questions. I completely get it, they were changing signage and staff was apologetic but I will never use use drive thru again. All prices have gone up, no issues with that but the experience of drive thru will keep me away. Food was still very good
Atmosphere: 1
Food: 5
Service: 5
Charles Lee
The app didn't load our second sandwich. When we showed multiple forms of evidence for the order, in it's entirety, the GM Salvador still refused to make us the order! I'm not a huge believer in the "Customer is always right." but when you ask for multiple forms of evidence and we provide it, we should be met with apologies, the order the way we've showed it to you and maybe throw on a cookie because Subways app is a POS. Not with being turned away. You've got Subways name on your door, sometimes you have to pay for their mistakes but don't make me. You can take my experience up the chain and make them fix for you!
Atmosphere: 1
Food: 1
Service: 1
michelle johnson
I was in you establishment about a week ago on sunday the 14th around 1pm, and order a tuna sandwich. Halfway through my sandwich I found a long black hair. I brought it up to show the staff and they said nothing just look at it. I told the boy with long black hair and the middle aged gentleman who was making the food in the back. They just looked at me, same with the two young girls working. No on said anything... it would have been nice to get my money back or something. I was very disappointed in this place
Garritt VS
We've ordered take-out from here many times via the app, but NEVER AGAIN. In our last THREE orders, one sandwich has been wrong - either items missing or items added. Added items is the biggest problem because 2 of the sandwiches have been inedible to the person they were for.
Atmosphere: 3
Food: 3
Service: 1
Deann Homan
Carter helped us, he was very pleasant. The atmosphere is your typical Subway. I was happy to see the honey oat bread was available, I love that bread.
Atmosphere: 4
Food: 5
Service: 5
Mike Jopp
Great location and food.
Atmosphere: 5
Food: 5
Service: 4
Piano Player
I messed up my order in the drive through and they made me another sandwich for free
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Subway Club
Vicki Swan
I ordered a 6 inch breakfast sandwich online. Went to the drive through to pick it. Felt the person who came to the window was irritated with me because, “the online orders are on the rack.” He did go get me my order, but left me feeling I had to say I was sorry for doing it wrong. The online order site didn’t say I couldn’t go to the drive through window. I had a $7.00 purchase, tipped one dollar, and I have to park by car and go inside to find my food waiting on the rack (can’t pick it up via drive through window)? Wow! Last time I order online. Might be the last time I ever go there. Note- Prior Lake Subway.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Sandwich
Chanse
Drive thru is stupid didn’t tell you what’s on what sandwich, and they took the south west sauce off for the menu very
Atmosphere: 4
Food: 2
Service: 4
Cheralynn Gangl
This a a good subway- but the new churros are not good! No flavor/ bland
Good food, they let me keep my coupon to use again. The portions fill you up well. I'll go there again. Better of the restaurants available in my area.
Atmosphere: 5
Food: 5
Service: 5
M Z
Absolutely horrible customer service at this location - employee Bill who prepared my sandwich was extremely rude and not friendly at all as if he didn’t want to be there and was inconvenienced. Subway can do much better. I’ll consider my choices before coming back to this location.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Tuna
Mark Anderson
Yummy food.Nice people.
Atmosphere: 5
Food: 5
Service: 5
thomas dauffenbach
Food was
Atmosphere: 4
Food: 4
Service: 5
4 Front Energy Plumbing
This place needs to close down. They have horrible employees and horrible food & service. I used to go here all the time and it is gross now. Last time they used a microwave to heat my food. This time there was a hair in my sandwich and they forgot to put ham on it. Apparently reading is too hard too.
Take out was closed. No biggie but the drive thru was super frustrating. ALL touch screen to order, no interaction for questions. I completely get it, they were changing signage and staff was apologetic but I will never use use drive thru again. All prices have gone up, no issues with that but the experience of drive thru will keep me away. Food was still very good
Atmosphere: 1
Food: 5
Service: 5
The app didn't load our second sandwich. When we showed multiple forms of evidence for the order, in it's entirety, the GM Salvador still refused to make us the order! I'm not a huge believer in the "Customer is always right." but when you ask for multiple forms of evidence and we provide it, we should be met with apologies, the order the way we've showed it to you and maybe throw on a cookie because Subways app is a POS. Not with being turned away. You've got Subways name on your door, sometimes you have to pay for their mistakes but don't make me. You can take my experience up the chain and make them fix for you!
Atmosphere: 1
Food: 1
Service: 1
I was in you establishment about a week ago on sunday the 14th around 1pm, and order a tuna sandwich. Halfway through my sandwich I found a long black hair. I brought it up to show the staff and they said nothing just look at it.
I told the boy with long black hair and the middle aged gentleman who was making the food in the back. They just looked at me, same with the two young girls working.
No on said anything... it would have been nice to get my money back or something.
I was very disappointed in this place
We've ordered take-out from here many times via the app, but NEVER AGAIN. In our last THREE orders, one sandwich has been wrong - either items missing or items added. Added items is the biggest problem because 2 of the sandwiches have been inedible to the person they were for.
Atmosphere: 3
Food: 3
Service: 1
Carter helped us, he was very pleasant. The atmosphere is your typical Subway. I was happy to see the honey oat bread was available, I love that bread.
Atmosphere: 4
Food: 5
Service: 5
Great location and food.
Atmosphere: 5
Food: 5
Service: 4
I messed up my order in the drive through and they made me another sandwich for free
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Subway Club
I ordered a 6 inch breakfast sandwich online. Went to the drive through to pick it. Felt the person who came to the window was irritated with me because, “the online orders are on the rack.” He did go get me my order, but left me feeling I had to say I was sorry for doing it wrong. The online order site didn’t say I couldn’t go to the drive through window. I had a $7.00 purchase, tipped one dollar, and I have to park by car and go inside to find my food waiting on the rack (can’t pick it up via drive through window)? Wow! Last time I order online. Might be the last time I ever go there. Note- Prior Lake Subway.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Sandwich
Drive thru is stupid didn’t tell you what’s on what sandwich, and they took the south west sauce off for the menu very
Atmosphere: 4
Food: 2
Service: 4
This a a good subway- but the new churros are not good! No flavor/ bland
Restaurantji Recommends
Good food, they let me keep my coupon to use again. The portions fill you up well. I'll go there again. Better of the restaurants available in my area.
Atmosphere: 5
Food: 5
Service: 5
Absolutely horrible customer service at this location - employee Bill who prepared my sandwich was extremely rude and not friendly at all as if he didn’t want to be there and was inconvenienced. Subway can do much better. I’ll consider my choices before coming back to this location.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Tuna
Yummy food.Nice people.
Atmosphere: 5
Food: 5
Service: 5
Food was
Atmosphere: 4
Food: 4
Service: 5
This place needs to close down. They have horrible employees and horrible food & service. I used to go here all the time and it is gross now. Last time they used a microwave to heat my food. This time there was a hair in my sandwich and they forgot to put ham on it. Apparently reading is too hard too.
Loading...