Horrible, I stood there for ten minutes and no one moved, only two people working. And working on online orders not in person customers. Had to not eat on my lunch break because they don’t know how to move. Thanks subway!
Arionna Randolph
Would have been great If they followed the receipt and made the right sandwhich:/ lol still loved it though.:)
Atmosphere: 3
Food: 3
Service: 3
ItGma 87
This place is so dysfunctional… never enough staff especially for lunch rush. Always 2 people working. Should have minimum 3 but more like 4. One person stays on register. Adopt the chipotle way. I was 2nd in line and got out 23 min later. 11 others behind me. The 5 online orders off to the side had first priority which is fine. But cmon people we don’t have all day. Couple people left. I imagine this store looses a couple hundred bucks each day because of this. One time my order was finished everything at the register and instead of having me pay this dude went and made 2 more on line orders. So I just sat and stared waiting for another 5 mins. Just terrible. And then of course the famous Tip screen comes up…. Yeah right.
Service: 1
Kelly Adamek
Since the cut back sometime ago their sandwiches are really become not worth it I'd rather go to Jersey Mike's
Atmosphere: 5
Food: 3
Service: 5
Tiffany St. Martin
I got to the location 20 minutes before close hoping to grab two quick sandwiches for my young daughters and the store was already closed. I guess this location doesn't want my money, and from what I have read for reviews lacks basic customer service. That's unfortunate...?
Service: 1
R M H
Anyone who orders via the Subway App knows you can get great deals saving you money. This location often is "Closed" over the lunch hour but really is open. I asked what the deal is, was told by the staff they are too busy because of the number of orders through the App so they turn it off preventing orders placed through the app. I am not willing to pay $12 for a sub, that is why I signed up for the App. The store in Anoka never does that so somedays I need to drive the extra 3 miles for lunch
Atmosphere: 4
Food: 5
Service: 1
B Kuhn
The two girls tonight (9/26 around 7pm) did an excellent job! They had a difficult customer with a big order, that was also arguing within the group of 3 they were in. The customers just made things awkward. I felt bad for the 2 girls I saw working. They both did a great job on being calm and cooperative with the difficult customers. When it was my turn to order. They made things quick, and easy. Very much appreciated.
Service: 5
Tim McNaughton
Nice, popeple, but really slow
Erik Anderson
I ask for avocados, I pay for avocados, but I do not get avocados. This has happened twice now. It's $2 so it's not worth going back to the restaurant, but damn it's annoying. This review is for the attention of someone who gives a care.
Tom
Maybe if the 2 younger females working today were paying more attention to the customers rather than their boyfriends who were in chatting with them, this place would have better service. Where was the management? Stood there and just waiting with no acknowledgment.
They were busy due to lunch but doing a good job handling the chaos. Jesse in particular was very pleasant.I haven’t been to a subway in many years and they’ve changed their sweet onion sauce since then and it’s absolutely awful now :( sickly sweet and fake tasting
Jay O'Neil
Chronically understaffed and slow while looking you dead in the face. I have nothing but poor experiences at this location.
Alex Gradishki
Very friendly service
Ladyathenadarling
I have given this place many chances but HATE the slow customer service. Usually have 3 people working but only one making sandwiches. The other two workers see this and keep doing other benign tasks in the back. If I had extra time to wait for food I'd go to a sit down place. It's like this no matter the time of day I've gone. No sense of urgency to serve customers and get the line through faster.
Shelley Strom
Went back in to try it after hearing they hired new people. Still a no go. My sandwich was toasted too long to the point of burnt cheese (didnt realize THAT until I got home) and the kid behind the counter was the definition of fake/rude politeness. Thought the new ownership would be a good thing, sadly it is not.
Horrible, I stood there for ten minutes and no one moved, only two people working. And working on online orders not in person customers. Had to not eat on my lunch break because they don’t know how to move. Thanks subway!
Would have been great If they followed the receipt and made the right sandwhich:/ lol still loved it though.:)
Atmosphere: 3
Food: 3
Service: 3
This place is so dysfunctional… never enough staff especially for lunch rush. Always 2 people working. Should have minimum 3 but more like 4. One person stays on register. Adopt the chipotle way. I was 2nd in line and got out 23 min later. 11 others behind me. The 5 online orders off to the side had first priority which is fine. But cmon people we don’t have all day. Couple people left. I imagine this store looses a couple hundred bucks each day because of this. One time my order was finished everything at the register and instead of having me pay this dude went and made 2 more on line orders. So I just sat and stared waiting for another 5 mins. Just terrible. And then of course the famous Tip screen comes up…. Yeah right.
Service: 1
Since the cut back sometime ago their sandwiches are really become not worth it I'd rather go to Jersey Mike's
Atmosphere: 5
Food: 3
Service: 5
I got to the location 20 minutes before close hoping to grab two quick sandwiches for my young daughters and the store was already closed. I guess this location doesn't want my money, and from what I have read for reviews lacks basic customer service. That's unfortunate...?
Service: 1
Anyone who orders via the Subway App knows you can get great deals saving you money. This location often is "Closed" over the lunch hour but really is open. I asked what the deal is, was told by the staff they are too busy because of the number of orders through the App so they turn it off preventing orders placed through the app. I am not willing to pay $12 for a sub, that is why I signed up for the App. The store in Anoka never does that so somedays I need to drive the extra 3 miles for lunch
Atmosphere: 4
Food: 5
Service: 1
The two girls tonight (9/26 around 7pm) did an excellent job! They had a difficult customer with a big order, that was also arguing within the group of 3 they were in. The customers just made things awkward. I felt bad for the 2 girls I saw working. They both did a great job on being calm and cooperative with the difficult customers. When it was my turn to order. They made things quick, and easy. Very much appreciated.
Service: 5
Nice, popeple, but really slow
I ask for avocados, I pay for avocados, but I do not get avocados. This has happened twice now. It's $2 so it's not worth going back to the restaurant, but damn it's annoying. This review is for the attention of someone who gives a care.
Maybe if the 2 younger females working today were paying more attention to the customers rather than their boyfriends who were in chatting with them, this place would have better service. Where was the management? Stood there and just waiting with no acknowledgment.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
They were busy due to lunch but doing a good job handling the chaos. Jesse in particular was very pleasant.I haven’t been to a subway in many years and they’ve changed their sweet onion sauce since then and it’s absolutely awful now :( sickly sweet and fake tasting
Chronically understaffed and slow while looking you dead in the face. I have nothing but poor experiences at this location.
Very friendly service
I have given this place many chances but HATE the slow customer service. Usually have 3 people working but only one making sandwiches. The other two workers see this and keep doing other benign tasks in the back. If I had extra time to wait for food I'd go to a sit down place. It's like this no matter the time of day I've gone. No sense of urgency to serve customers and get the line through faster.
Went back in to try it after hearing they hired new people. Still a no go. My sandwich was toasted too long to the point of burnt cheese (didnt realize THAT until I got home) and the kid behind the counter was the definition of fake/rude politeness. Thought the new ownership would be a good thing, sadly it is not.
Food: 2
Service: 1