Ice cream was so watered down I don't know how they can call it dairy. Plenty of locations that don't water down the ice cream.
Food: 1
Kayla
The drive through lady was so good at multi tasking and so kind! The food came out in a timely manner. They even gave me ketchup packets!
Atmosphere: 4
Food: 5
Service: 5
Shalonda Foster
Customer service here suckssssss I would never recommend it seems like all Dairy Queen’s customer service suckkkksssss took a long time to get our food and all
Atmosphere: 1
Service: 1
Sheree Bass
Friendly staff and they also gave me and my special need son an wonderful service and we both had great food 😋 it's just my son was not a big fan of the flavor chicken tenders due to having sensory issues but over all we were with a nice hospitality and we had an wonderful experience 😊 and my son favorite is their fries 🍟 and snicker blizzard
Atmosphere: 5
Food: 5
Service: 5
Pepito Alcantara
Most time they forget tinks and my order. And don't get credit.
Food: 1
Ron Thomas - Epic Life Coach
Must be doing something right, the drive-thru is always busy and they are relatively quick to fill orders.
Ordered soft pretzels (10/02/24) and they were too hard to eat. Called next day and was advised that replacement coupon would sent. I wish that was the end. Waited two weeks and nothing came. Called again (2nd call - 10/17) and was informed by the "assistant manager" that he can't resolve the matter but he will call the manager and the manager would call next day. Nothing. Called (3rd call - 10/21) again and another "assistant manager" said my name is on "the board" and the manager, Anthony, will be in the next day, which is Tuesday (10/22). Nothing. Now I'm out here looking poor trying to get compensated for these dang pretzels. Lol. If I had known it'd would've taken this energy to get what I paid for I would've just eaten the hard pretzels with a smile. Unfortunately, I'm in too deep now and so I'm just writing this review and emailing corporate (I'll use AI to write that email so I don't waste too much more time/energy).
This location is 3 blocks away so I'll continue going and so will all you other locates. This message is for the passers by that have all the options this areas has to provide. Skip this place if you want to get what you pay for and want entire order to be edible. They will mess something up 50% of the time. No sauce, over cooked chicken strips/pretzels, no spoon for blizzard, etc. Also, if you're going to give teenagers the title of assistant manager, it might be nice to empower them to send a coupon in the mail. Especially, if you're to busy to be bothered to do it yourself or to show up to the store more than once a week. I've certainly been patient and graceful in my efforts.
Atmosphere: 3
Food: 3
Service: 3
Ricardo Nakano
Love this unit. Good is always good, music, people, service…
The best part is when you find someone being trained and the service is bad, you give feedback and it’s always well received.
Congrats to the manager.
Atmosphere: 5
Food: 5
Service: 5
Julie Magro
Hit a HOLE IN ONE at hole 9 on a birthday!! Great day
Wish I could give this place 10 stars and a huge tip. Came in less than 15 before close and the crew was amazing! I understand it was on short notice but none of the workers had an attitude about it, they were all very welcoming and friendly.
Atmosphere: 5
Food: 5
Service: 5
Jonathan Beltran
Average experience
Atmosphere: 3
Food: 4
Service: 4
David Lewis
Drive thru was slow and when finally receiving my food, the cheap drink cup-lid combo flexed and spilled pop all over me and the car. The drive thru worker only went to get me napkins (actually the restaurant only has very cheap, non-absobant paper towel from a roll) after requesting them and made no effort to apologize or replace the spilled pop. To finalize the great experience, they got the order wrong (with no napkins and cold fries). With the drive thru still busy, I then had to enter the restaurant and engage one of the workers directly. After receiving the correct food, I still received no concern or apology. I would think twice about going here when they are busy, they appeared to be understaffed and no meaningful customer service.
Atmosphere: 2
Food: 3
Service: 1
Mariah Vessel
The service was slow, but the food was good. I got charged for Ranch and wasn’t told that there was a cost one ordering.
Ice cream was so watered down I don't know how they can call it dairy. Plenty of locations that don't water down the ice cream.
Food: 1
The drive through lady was so good at multi tasking and so kind! The food came out in a timely manner. They even gave me ketchup packets!
Atmosphere: 4
Food: 5
Service: 5
Customer service here suckssssss I would never recommend it seems like all Dairy Queen’s customer service suckkkksssss took a long time to get our food and all
Atmosphere: 1
Service: 1
Friendly staff and they also gave me and my special need son an wonderful service and we both had great food 😋 it's just my son was not a big fan of the flavor chicken tenders due to having sensory issues but over all we were with a nice hospitality and we had an wonderful experience 😊 and my son favorite is their fries 🍟 and snicker blizzard
Atmosphere: 5
Food: 5
Service: 5
Most time they forget tinks and my order. And don't get credit.
Food: 1
Must be doing something right, the drive-thru is always busy and they are relatively quick to fill orders.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: 2-PC Chicken Strips Kids Meal, Cheese Curds, Fries, 7 3 Piece Chicken Strip Meal Deal
Ordered soft pretzels (10/02/24) and they were too hard to eat. Called next day and was advised that replacement coupon would sent. I wish that was the end. Waited two weeks and nothing came. Called again (2nd call - 10/17) and was informed by the "assistant manager" that he can't resolve the matter but he will call the manager and the manager would call next day. Nothing. Called (3rd call - 10/21) again and another "assistant manager" said my name is on "the board" and the manager, Anthony, will be in the next day, which is Tuesday (10/22). Nothing. Now I'm out here looking poor trying to get compensated for these dang pretzels. Lol. If I had known it'd would've taken this energy to get what I paid for I would've just eaten the hard pretzels with a smile. Unfortunately, I'm in too deep now and so I'm just writing this review and emailing corporate (I'll use AI to write that email so I don't waste too much more time/energy).
This location is 3 blocks away so I'll continue going and so will all you other locates. This message is for the passers by that have all the options this areas has to provide. Skip this place if you want to get what you pay for and want entire order to be edible. They will mess something up 50% of the time. No sauce, over cooked chicken strips/pretzels, no spoon for blizzard, etc. Also, if you're going to give teenagers the title of assistant manager, it might be nice to empower them to send a coupon in the mail. Especially, if you're to busy to be bothered to do it yourself or to show up to the store more than once a week. I've certainly been patient and graceful in my efforts.
Atmosphere: 3
Food: 3
Service: 3
Love this unit. Good is always good, music, people, service…
The best part is when you find someone being trained and the service is bad, you give feedback and it’s always well received.
Congrats to the manager.
Atmosphere: 5
Food: 5
Service: 5
Hit a HOLE IN ONE at hole 9 on a birthday!! Great day
Atmosphere: 5
Food: 5
Service: 5
Great place!! Great people!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is a large Sundae?
Atmosphere: 1
Food: 1
Service: 1
Wish I could give this place 10 stars and a huge tip. Came in less than 15 before close and the crew was amazing! I understand it was on short notice but none of the workers had an attitude about it, they were all very welcoming and friendly.
Atmosphere: 5
Food: 5
Service: 5
Average experience
Atmosphere: 3
Food: 4
Service: 4
Drive thru was slow and when finally receiving my food, the cheap drink cup-lid combo flexed and spilled pop all over me and the car. The drive thru worker only went to get me napkins (actually the restaurant only has very cheap, non-absobant paper towel from a roll) after requesting them and made no effort to apologize or replace the spilled pop. To finalize the great experience, they got the order wrong (with no napkins and cold fries). With the drive thru still busy, I then had to enter the restaurant and engage one of the workers directly. After receiving the correct food, I still received no concern or apology.
I would think twice about going here when they are busy, they appeared to be understaffed and no meaningful customer service.
Atmosphere: 2
Food: 3
Service: 1
The service was slow, but the food was good. I got charged for Ranch and wasn’t told that there was a cost one ordering.
Atmosphere: 2
Food: 5
Service: 2
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