Subway

10 E 66th St, Richfield
(612) 452-2042

Recent Reviews

Sort by
SANTOS MOON

The service on 10/25 was a JOKE. Unapologetic, dude didn’t care, didn’t help or offer any solutions at all. The cashier saw my order saw that the ap was glitching and he SAW that the money came out of my apple wallet. All he could say was “I can’t make the sandwiches” He said he can’t make the sandwich unless the order comes through the register- you throw tons of food away- you’re not going to come up short LOL. The person who owns this business- if you think the ap is sending orders to a different store- do your job and work it out with the other store. I’d be embarrassed if I owned this store. Your inability to work this out on your own is lazy. I don’t work at subway it’s not my job to sort out your customer service issues. If I paid for my food and ordered it from your store- then you MAKE THE FOOD. This embarrassing. And your cashier said he sent four other people to get their food from a location that they didn’t order from. JOKE WHAT A JOKE.

Complained to my friends and it turns out nobody comes there anymore because of this trash and if they order in person it takes forever because your workers move in slow motion.

Also I tolerated my food being made incorrectly missing toppings, skimping on toppings, literally skipping the sauce and not telling me they were out and offering a different option on the side.

Atmosphere: 1

Food: 1

Service: 1

Darin Benci

Synchronize

matthew zimmer

Mild on ice! Long story short i have gone there 3 times over the last 4 or 5 months and every time I went to get ice there are black dots. It is from the ice trays not getting cleaned ever. I told them the forst time I saw it and they said they would take care of it. Went back and it was worse. Please do not get fountain drink here

Atmosphere: 3

Food: 1

Service: 3

Rett Johnson

mold in the fountain drinks, staff were were very unapologetic and unhelpful

Atmosphere: 3

Food: 1

Service: 2

Terrell Baker

They always treat me right. Great portions for the price and friendly staff. I always tip cause they’re always on point

Atmosphere: 5

Food: 5

Service: 5

Imar De Lara

Terrible service from the staff!!
It has been a bad experience.
In addition to being annoyed by the client he had, when he served us he only showed anger, I asked him to arrange the vegetables in the sandwich because everything was in the middle, he did not put the portions of tomato that he should have and to finish he refused to give me dressing for me Subway I told him I would pay for it and he still didn't do it and I only got a bad look.

How frustrating!!!
bad service,
bad preparation. spoiled my
good vibes

Atmosphere: 1

Food: 3

Service: 1

connie zaiets

Just came out for lunch, female worker did not speak any English. We got 2 meatball sandwiches, toasted. The meatballs were cold as ice, so gross. We didn't notice until we sat down and we do not have time to go back. Beware - it took her 20 minutes to get our order right, we were being patient, what a waste of money

Atmosphere: 2

Food: 1

Service: 1

J

I'm not waiting 10 or more minutes while endless online orders are made on an uneventful Wednesday night. Only one person working at all times. Going to stop bothering and go to Jersey Mike's or Jimmy John's.

Atmosphere: 1

Food: 3

Service: 2

Jesse

I'm not waiting 10 or more minutes while endless online orders are made on an uneventful Wednesday night. Only one person working at all times. Going to stop bothering and go to Jersey Mike's or Jimmy John's.

Atmosphere: 1

Food: 3

Service: 2

Denise Hernandez

Parking: Está en una ubicación donde hay muchos negocios, entonces hay que buscar un lugar disponible. Pero hay espacio. Siempre puedes estacionarte y caminar un poco

Atmosphere: 4

Food: 5

Service: 5

Dee Gonzalez

Clean, lady was friendly and the Philly was delicious.

Shaun Vann

Food was great, breakfast type item for lunch.

Atmosphere: 4

Food: 4

Service: 4

Ginny Kress

Food was made incorrectly, and when I went in to get my money back, the only person working did not speak English. I used a translator app she understood but could not give me the name or any information about a manager or owner. Until I said policia. Then, all of a sudden, she called the manager, who spoke English, and was able to tell her to return my money (with rolling eyes). I won't visit that Subway again.

Atmosphere: 4

Food: 3

Service: 1

Lars

I know it’s fast food but this was exceptionally bad for typical subway service. I never bother leaving reviews except this made me irritated af.Frowning Hispanic lady seemed to be mad I was there. Had to repeat ingredients multiple times and wait for her to try and translate in her head before reaching for things. Didn’t apply ingredients - especially meat - vaguely close to evenly, burnt the hell out of the ham by leaving it in the toaster too long. Chips, a regular drink, and a burnt carelessly thrown together sandwich cost $11.I still think “$5 foot long” because it was effective marketing but oh boy, $11 six inch spite sandwich” should be the 2024 campaign from this location.

Atmosphere: 4

Food: 2

Service: 1

Andrea Wren

Rude!!! They didn’t put my chocolate chip in the bag and then they deliberately let the phone ring to prevent me from asking them why. Never again!

Food: 1

Service: 1

Recommended dishes: Oven Roasted Turkey

Loading...