I'm trying to place an order through DoorDash and ZERO sandwiches are showing up; only ready crazy looking salads, desserts, and pop. The phone number listed on DD and online is the wrong number - I did try to call. What the heck?!
Whitney Jones
Ain’t no way 🤦🏽♀️ I asked for extra mayo, but um.. nobody wants that much mayo smh. Don’t order ahead I guess, this situation clearly should have been supervised.
Food: 1
Service: 1
William Lynott
The food is good. Perhaps the servers are just having bad days.
This is the second time I've went here at 9:45 PM and 9:47 PM and they are closed. Why do you say you are open until 10 PM when you are NOT?????
Nichole Gurley
I initially asked for a 6inch, then I asked for a foot long instead (I told him just use the other half of the bread he just cut)
I guess that irritated him and he trashed my sandwich kinda. If I said a little of this he still did it his own way.
The veggies especially tomatoes are either soggy or hard. They add a pinch of lettuce and get mad whn you say a little more. The kid was rude and mugged me, the girl was just wondering around. Bad service here my sandwich tasted so bad.
Atmosphere: 3
Food: 2
Service: 1
Shawn “BirdDog78” Burdolski
So, At 940pm here I am at the robbinsdale Subway and I was waiting in line for my turn to order. And once employee Juan asked me how he may help me he says "we are only doing cold sandwiches at this time because everything shut off"! And I asked well why would that be.. are you not open until 10pm? He replied with "Yeah so.. and what time is it?" I look at the phone and reply"947pm" He then Snickers and said "YEAH exactly"!
In discussed I asked him "well since you want to go home early why not just leave 30 Minutes Or an hour ago?" If the posted hours of the store says you're open till 10:00 p.m. doesn't it mean you're supposed to be open till 10:00 p.m.? And what ever is on the menu is supposed to be available to order & or to buy correct? You don't start shutting down early or "turned everything off" as you say, why would you shut everything off 20-30 minutes before you're supposed to close the store and stop serving your food prior to your closing time? If that's the case you need to change your displayed store hours to reflect your actions.. or whenever you stop serving what's on the menu. Bc then in your mind you're closed and by you turning equipment off, that inhibits you from serving menu that is displayed. Andat this point you're no longer needed & you shall be fired! Because you're useless. You're losing the company and the store money and you are there to make money, therefore you not doing your job. goodbye!!
Why should this guy and anybody like him be paid when he refuses to do the job he's hired to do?
June 12th 2024 Well here we go Again!!! The store hours say open till 10pm, I was here shortly after 9:30pm and the store is already closed! Open sign is off and lights inside are mostly off, the guy already had all the stuff pulled from the counter and was cleaning it looks like. Apparently they think it's ok to shut down early so they can leave by 10:06pm I see.as I'm writing this now!! And of course they are still being paid even though they closed a half hour early or better. The owner needs to fire this Guy and back charge him for all the money he and his others have been scamming from the store and the money that would have been made from customers who wanted to buy food but can't because he closed early daily. And or change the posted hours on the store front, online and everywhere else it's states they are open but they refuse to do the work they are hired to do and to do the job they are being pawid for still but don't want to work! I'm sure they had a very important video games waiting to be played at mom & dads basement, ie "his home"! So sad. And criminal actually. He can be/should be/and needs to be charged criminally and civilly for it!
Atmosphere: 1
Food: 1
Service: 1
Sarah Ronning
So my first time ever using the app. In all the years have have gotten subway this was my worst experience. Ordered 3 foot longs subs. One was not to have tomatoes and the person is allergic to tomatoes so they couldn’t eat. The other 2 was suppose to have heavy mayo and not only did they not have any mayo on them but the bread was not as fresh as it usually is. I went back to store and they said they were not authorized to remake sandwich’s and there was no management available to talk to. I was informed that area manger would contact me and I haven’t gotten a call yet. So I guess I’ll just move on chalk that up as a lesson not to use the app. I only used it cause of medical reason I can’t really walk at the moment
Atmosphere: 5
Food: 1
Service: 1
Marin Watters
Submitting this review solely because I submitted a complaint to Subway and no one ever got back to me, which I believe is poor management. The steak on the sandwich I ordered was completely inedible- it smelled like rotten meat and didn’t look like what the steak usually looks like. It looked like expired roast beef. The wrong cheese was also on it. Would’ve appreciated a response on this poor experience. Other than that, the staff here has always been nice and pleasant, so no complaints there.
Atmosphere: 3
Food: 1
Service: 3
Erick Sanchez
Wasted half of my lunch break for an order I placed 20 minutes before I got there
not sure how to spell her name but Shaylee is definitely deserving of a GOOD people award. excellent people skills and service was above and beyond. GIVE THIS WOMAN A RAISE OR PROMOTION. made my horrible day soooo much better!
Shawn Burdolski
So, At 940pm here I am at the robbinsdale Subway and I was waiting in line for my turn to order. And once employee Juan asked me how he may help me he says "we are only doing cold sandwiches at this time because everything shut off"! And I asked well why would that be.. are you not open until 10pm? He replied with "Yeah so.. and what time is it?" I look at the phone and reply"947pm"He then Snickers and said "YEAH exactly"!In discussed I asked him "well since you want to go home early why not just leave 30 Minutes Or an hour ago?"If the posted hours of the store says you're open till 10:00 p.m. doesn't it mean you're supposed to be open till 10:00 p.m.? And what ever is on the menu is supposed to be available to order & or to buy correct?You don't start shutting down early or "turned everything off" as you say, why would you shut everything off 20-30 minutes before you're supposed to close the store and stop serving your food prior to your closing time?If that's the case you need to change your displayed store hours to reflect your actions.. or whenever you stop serving what's on the menu.Bc then in your mind you're closed and by you turning equipment off, that inhibits you from serving menu that is displayed. Andat this point you're no longer needed & you shall be fired! Because you're useless. You're losing the company and the store money and you are there to make money, therefore you not doing your job. goodbye!!Why should this guy and anybody like him be paid when he refuses to do the job he's hired to do?
Atmosphere: 1
Food: 1
Service: 1
teresa gârçïâ
I bought subway yesterday around 7pm , it tasted good when I ate it, then I woke up around 7am and I had a urge to throw up, keep in the mind subway is the only thing I ate for dinner, nothing else. I’ve throwed up atleast 5 times already, and might go to the hospital if it keeps going. Don’t buy from this subway, unless you want food poisoning…?
Atmosphere: 1
Food: 1
Service: 3
Marcus Troy
When you walk in an the place is not out of food, but you have a person saying they are closed, because they are lazy and doesnt want to do their job, and they other person working doing nothing but sitting in the corner. Why would anyone want to eat here.
Atmosphere: 1
Food: 1
Service: 1
Lady Creole
The longer I stood there waiting on one of the TWO employees to acknowledge me or take my order, the more I realized, I have food at HOME. So I left. They weren’t busy. There was only one customer in there and he was just getting done with his food, so it wasn’t like I was waiting on another customer ahead of me. I just don’t have time for people that don’t show good customer service. The least you could’ve done, was said “hello we will be right with you”. I’m adding the date and time, so no one else gets blamed for this. Today is Wednesday February 28th 2024 3:15pm
I'm trying to place an order through DoorDash and ZERO sandwiches are showing up; only ready crazy looking salads, desserts, and pop. The phone number listed on DD and online is the wrong number - I did try to call. What the heck?!
Ain’t no way 🤦🏽♀️ I asked for extra mayo, but um.. nobody wants that much mayo smh. Don’t order ahead I guess, this situation clearly should have been supervised.
Food: 1
Service: 1
The food is good. Perhaps the servers are just having bad days.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Meatball Marinara, Egg & Cheese Wrap
The food is good. Perhaps the servers are just having bad days.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Subway Footlong Cookie, Meatball Marinara, Egg & Cheese Wrap
This is the second time I've went here at 9:45 PM and 9:47 PM and they are closed. Why do you say you are open until 10 PM when you are NOT?????
I initially asked for a 6inch, then I asked for a foot long instead (I told him just use the other half of the bread he just cut)
I guess that irritated him and he trashed my sandwich kinda. If I said a little of this he still did it his own way.
The veggies especially tomatoes are either soggy or hard. They add a pinch of lettuce and get mad whn you say a little more. The kid was rude and mugged me, the girl was just wondering around. Bad service here my sandwich tasted so bad.
Atmosphere: 3
Food: 2
Service: 1
So, At 940pm here I am at the robbinsdale Subway and I was waiting in line for my turn to order. And once employee Juan asked me how he may help me he says "we are only doing cold sandwiches at this time because everything shut off"! And I asked well why would that be.. are you not open until 10pm? He replied with "Yeah so.. and what time is it?" I look at the phone and reply"947pm"
He then Snickers and said "YEAH exactly"!
In discussed I asked him "well since you want to go home early why not just leave 30 Minutes Or an hour ago?"
If the posted hours of the store says you're open till 10:00 p.m. doesn't it mean you're supposed to be open till 10:00 p.m.? And what ever is on the menu is supposed to be available to order & or to buy correct?
You don't start shutting down early or "turned everything off" as you say, why would you shut everything off 20-30 minutes before you're supposed to close the store and stop serving your food prior to your closing time?
If that's the case you need to change your displayed store hours to reflect your actions.. or whenever you stop serving what's on the menu.
Bc then in your mind you're closed and by you turning equipment off, that inhibits you from serving menu that is displayed. Andat this point you're no longer needed & you shall be fired! Because you're useless. You're losing the company and the store money and you are there to make money, therefore you not doing your job. goodbye!!
Why should this guy and anybody like him be paid when he refuses to do the job he's hired to do?
June 12th 2024
Well here we go Again!!!
The store hours say open till 10pm,
I was here shortly after 9:30pm and the store is already closed!
Open sign is off and lights inside are mostly off, the guy already had all the stuff pulled from the counter and was cleaning it looks like.
Apparently they think it's ok to shut down early so they can leave by 10:06pm I see.as I'm writing this now!!
And of course they are still being paid even though they closed a half hour early or better.
The owner needs to fire this Guy and back charge him for all the money he and his others have been scamming from the store and the money that would have been made from customers who wanted to buy food but can't because he closed early daily.
And or change the posted hours on the store front, online and everywhere else it's states they are open but they refuse to do the work they are hired to do and to do the job they are being pawid for still but don't want to work!
I'm sure they had a very important video games waiting to be played at mom & dads basement, ie "his home"!
So sad. And criminal actually. He can be/should be/and needs to be charged criminally and civilly for it!
Atmosphere: 1
Food: 1
Service: 1
So my first time ever using the app. In all the years have have gotten subway this was my worst experience. Ordered 3 foot longs subs. One was not to have tomatoes and the person is allergic to tomatoes so they couldn’t eat. The other 2 was suppose to have heavy mayo and not only did they not have any mayo on them but the bread was not as fresh as it usually is. I went back to store and they said they were not authorized to remake sandwich’s and there was no management available to talk to. I was informed that area manger would contact me and I haven’t gotten a call yet. So I guess I’ll just move on chalk that up as a lesson not to use the app. I only used it cause of medical reason I can’t really walk at the moment
Atmosphere: 5
Food: 1
Service: 1
Submitting this review solely because I submitted a complaint to Subway and no one ever got back to me, which I believe is poor management. The steak on the sandwich I ordered was completely inedible- it smelled like rotten meat and didn’t look like what the steak usually looks like. It looked like expired roast beef. The wrong cheese was also on it. Would’ve appreciated a response on this poor experience. Other than that, the staff here has always been nice and pleasant, so no complaints there.
Atmosphere: 3
Food: 1
Service: 3
Wasted half of my lunch break for an order I placed 20 minutes before I got there
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
not sure how to spell her name but Shaylee is definitely deserving of a GOOD people award. excellent people skills and service was above and beyond. GIVE THIS WOMAN A RAISE OR PROMOTION. made my horrible day soooo much better!
So, At 940pm here I am at the robbinsdale Subway and I was waiting in line for my turn to order. And once employee Juan asked me how he may help me he says "we are only doing cold sandwiches at this time because everything shut off"! And I asked well why would that be.. are you not open until 10pm? He replied with "Yeah so.. and what time is it?" I look at the phone and reply"947pm"He then Snickers and said "YEAH exactly"!In discussed I asked him "well since you want to go home early why not just leave 30 Minutes Or an hour ago?"If the posted hours of the store says you're open till 10:00 p.m. doesn't it mean you're supposed to be open till 10:00 p.m.? And what ever is on the menu is supposed to be available to order & or to buy correct?You don't start shutting down early or "turned everything off" as you say, why would you shut everything off 20-30 minutes before you're supposed to close the store and stop serving your food prior to your closing time?If that's the case you need to change your displayed store hours to reflect your actions.. or whenever you stop serving what's on the menu.Bc then in your mind you're closed and by you turning equipment off, that inhibits you from serving menu that is displayed. Andat this point you're no longer needed & you shall be fired! Because you're useless. You're losing the company and the store money and you are there to make money, therefore you not doing your job. goodbye!!Why should this guy and anybody like him be paid when he refuses to do the job he's hired to do?
Atmosphere: 1
Food: 1
Service: 1
I bought subway yesterday around 7pm , it tasted good when I ate it, then I woke up around 7am and I had a urge to throw up, keep in the mind subway is the only thing I ate for dinner, nothing else. I’ve throwed up atleast 5 times already, and might go to the hospital if it keeps going. Don’t buy from this subway, unless you want food poisoning…?
Atmosphere: 1
Food: 1
Service: 3
When you walk in an the place is not out of food, but you have a person saying they are closed, because they are lazy and doesnt want to do their job, and they other person working doing nothing but sitting in the corner. Why would anyone want to eat here.
Atmosphere: 1
Food: 1
Service: 1
The longer I stood there waiting on one of the TWO employees to acknowledge me or take my order, the more I realized, I have food at HOME. So I left. They weren’t busy. There was only one customer in there and he was just getting done with his food, so it wasn’t like I was waiting on another customer ahead of me. I just don’t have time for people that don’t show good customer service. The least you could’ve done, was said “hello we will be right with you”. I’m adding the date and time, so no one else gets blamed for this. Today is Wednesday February 28th 2024 3:15pm
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